Home Care Providers Owned by The Great Care Company

thank you "to every one

The management team is responsive and efficient and takes time to get to know the needs of their individual clients. In my husband's case, this meant providing continuity of care through 4-6 named carers so that he doesn't feel he is dealing with strangers every day - a real blessing for someone with dementia. The company provides in-depth training for its staff and seems to look after and value them too.

After a difficult experience with previous carers, this has been very reassuring for us as a family. Their calm and supportive approach has made a real difference, and it's comforting to know she is in good hands. Thank you for your continued support.

One of the wonderful carers that come to support my father from the York branch noticed that dad was not himself that day and was still in bed. Thankfully, this was enough to make her think something was off amd as she tried to get him up and moving that all was not well. To cut a very long story short, she called an ambulance and dad was taken straight into hospital. I am so appreciative that she came that day and didn't just think dad was having an off day or a lie in and got him the help he needed. I dread to think what would have happened had she not come.

The GCC have been looking after my mother for the past few years. I can recommend the GCC for their kindness, dependability, and diligence during this period. Especially when escorting mum to her hospital visits on numerous occasions. They've never let me down, and I can always rely on James and Anne to sort out any issues, even at short notice, despite living over 200 miles away!

I am writing to express my sincere thanks for the outstanding care service have provided to my mother, . From the outset, you have been highly responsive and have gone out of your way to put an excellent care plan in place.

I would like to recognise the main contact in particular for her flexibility in visiting both the hospital and home on several occasions, and for the empathy and understanding she has shown while helping to develop a package tailored to my mother's needs.

The care visits have gone extremely well. All carers have been excellent and have done an excellent job taking care of of mother. They have all been proactive, and highly responsive to the needs of my mother.

I would not hesitate to recommend your company to future prospective clients.

Please pass on my thanks to everyone involved, and my appreciation for the professionalism, kindness, and support you have shown our family.

From the first phone call with James, all the staff and carers have shown my mother and myself nothing but kindness, empathy and care. The standard from all the care staff has been outstanding and they have made my mothers journey that much easier. The carers often had mum laughing and smiling during their visits which has been wonderful to see. I cannot find any fault with The Great Care Company and have no hesitation in recommending their service

I would thoroughly recommend this company to anyone looking for carers for their loved ones.

They are approachable and kind , thank you all of you in your support and care of mum.

We are very pleased with The Great Care Company, they are enabling Mum to stay in her own home where she is happy and comfortable. They have been consistently good for over a year now. I feel lucky to have found them and happily recommend them to anyone with care needs.

My mother was very independent and resisted the idea of having care for some time. However, she soon came to regard her carers as friends and looked forward to seeing them. It was important to her that she always saw the same two ladies and that she knew exactly when they would be arriving. I was very glad of their care.

I think the most important thing to say is that you know you are in good hands with The Great Care Company. They came recommended when we needed care for my mother and they've lived up to that recommendation. None of the family lives particularly close to Mum but she has a fantastic support network in her village and the support she gets from The Great Care Company gives her the continuity and professional care that helps her feel safe and looked after.

The Great Care Company cared for my mum for about three months prior to her death in August 2023. They were always professional, but caring with it - we knew who was attending and they were always on time, happy to do anything she needed and mum looked forward to their visits. The continuity of care was fantastic, they got to know mum quickly and delivered highly person-centred care, with extensive notes left so we could all see what had been going on - thoroughly recommend it!

The Great Care Company have provided an invaluable service to my mum over the past few months. We needed to set the package up fairly quickly and the team made it happen. The staff have all been friendly, reliable and caring. Given that I don't live locally to Mum, it has been a huge comfort to know that she was being looked after so well. They were particularly kind when my dad was ill and subsequently passed away. I would thoroughly recommend them.

Thank you all very much is all I can say to them.

Our whole family are so grateful to The Great Care Company. The service is very good, the girls are fantastic and we never have any issues. It can be really hard to see your loved ones need care and it brings us peace of mind knowing that we can rely on The Great Care Company. We would have no hesitation in recommending them.

The carers are lovely and really helpful. They all seem really happy and brighten up the day with their visits. Our family would be lost without them. It's the reassurance that you get from knowing that you can rely on them to attend and provide a really good quality care. We have been so impressed and I know my father-in-law is really pleased with the care that is provided. We are always pleased to recommend The Great Care Company.

The Great Care Company’s service has been excellent. The carers have all been kind, helpful and friendly - even taking Mum out on shopping trips. A very professional yet individually oriented and locally run service.

Our experience with the Great Care Company has been exemplary. The people who visit are lovely and nothing is ever too much for them to do. My father-in-law has received excellent care from each carer, saying quite often that they are kind, caring and professional. We are delighted by the service and we would recommend them to anyone. Thank you.

Very pleased with the service. Since my elderly mum started to get visits, it has not only helped with the challenges of daily life but also with her general well-being. Not only do they help with daily chores, but they are always reliable, friendly and take time to chat. The friendly chats are as helpful as the more practical help.