Home Care Provider Owned by The Great Care Company in North Yorkshire
8.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Yorkshire for The Great Care Company are showing below.
View the details of all 2 locations (with 106 reviews) owned by The Great Care Company
The Great Care Company Locations in North Yorkshire (1)
The Great Care Company
8.0
34 reviews
Unit 3 Concept Court, Kettlestring Lane, York YO30 4XF
"I would like to express my thanks for the all round care from all, at the great care company. The team that visited mum, the on going…" Read all 34 reviews
The Great Care Company is proud to provide high-quality homecare and support services that keep clients safe, cared for and happy in the comfort of their own home. Their bespoke service is individual and personalised for all clients so they can ensure… Read more about The Great Care Company
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £35 / hour
The Great Care Company Reviews in North Yorkshire (34)
8.2
The Great Care Company has a Group Review Score of 8.2 (8.209) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Great Care Company must have a Review Score.
Review of
The Great Care Company
from J C (Daughter of Client) published on 8 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to express my thanks for the all round care from all, at the great care company. The team that visited mum, the on going communications, the support they offered me and their commitment to continuity.
After my micro provider was priced out by the local council I experienced a company
After my micro provider was priced out by the local council I experienced a company
that gave sub optimal care and to find the great care company was a relief.
They are approachable and kind , thank you all of you in your support and care of mum.
They are approachable and kind , thank you all of you in your support and care of mum.
Reply from Chris, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Martyn G (Husband of Client) published on 13 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After two false starts with other care providers, we were finally allowed to select The Great Care Company. After the earlier delays, my wife was becoming more ill and from May 10th we were so lucky to have the care provided by The Great Care Company staff. Every member of staff has been unbelievable!
In my 86 years, I have never met such a kind, efficient and helpful team of people. The two staff who started our journey happened to be on shift on May 3rd when my wife passed away and were a great comfort to me, staying even when they had further calls to make.
I am in awe at the quality of the care my wife and I have received. Yes, they were caring for me too.
I feel that the secret lies in the company name. The Great Care Company. They certainly showed great care to us.
Thank you all very much is all I can say to them.
I am in awe at the quality of the care my wife and I have received. Yes, they were caring for me too.
I feel that the secret lies in the company name. The Great Care Company. They certainly showed great care to us.
Thank you all very much is all I can say to them.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Peter H (Relative of Client) published on 4 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our whole family are so grateful to The Great Care Company. The service is very good, the girls are fantastic and we never have any issues. It can be really hard to see your loved ones need care and it brings us peace of mind knowing that we can rely on The Great Care Company. We would have no hesitation
in recommending them.
Reply from Care Consultant, The Great Care Company at The Great Care Company
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Review of
The Great Care Company
from Andrew F (Son-in-law of Client) published on 25 April 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are lovely and really helpful. They all seem really happy and brighten up the day with their visits. Our family would be lost without them. It's the reassurance that you get from knowing that you can rely on them to attend and provide a really good quality care. We have been so impressed
and I know my father-in-law is really pleased with the care that is provided. We are always pleased to recommend The Great Care Company.
Reply from Care Consultant, The Great Care Company at The Great Care Company
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Review of
The Great Care Company
from Iris F (Daughter-in-law of Client) published on 30 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience with the Great Care Company has been exemplary. The people who visit are lovely and nothing is ever too much for them to do. My father-in-law has received excellent care from each carer, saying quite often that they are kind, caring and professional. We are delighted by the service and
we would recommend them to anyone. Thank you.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Clare P (Daughter of Client) published on 26 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with the service. Since my elderly mum started to get visits, it has not only helped with the challenges of daily life but also with her general well-being. Not only do they help with daily chores, but they are always reliable, friendly and take time to chat. The friendly chats are as helpful
as the more practical help.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Judith M (Daughter of Client) published on 25 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother and I would like to thank and recommend The Great Care Company in York. We never expected our mother to willingly accept the level of care required, but she did, enabling her to live out her life where she wanted to be - at home. The girls were wonderful, kind, caring and professional. They
always treated her with dignity and allowed the time to share a genuine interest in her life. Thank you again.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Diane O (Sister of Client) published on 29 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the service that my sister has received. The carers that visit are the same people each time which is really pleasing because consistency is really important to us. The service is vital to helping my sister remain independent and we are amazed by the empathy and attention that the carers
give. They are all wonderful people and we would be lost without them. Thank you!
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Liz B (Daughter of Client) published on 29 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A fall and broken wrist led to us looking for a regular care service for our mother, after researching and contacting several providers we met with the Great Care Company. All contact and meetings were conducted in an easy to deal with and professional manner. Mum is not good with change so we were
anxious about starting home care for her as she can be stubborn and challenging, at times. We discussed this with the care company and they don’t push Mum to do things she doesn’t want to do, but they have achieved much more with her than any of us, as her children could have. The house is in a much cleaner condition, as is Mum! Now she is in the routine of having ‘visitors’ come and help her, it’s just become normal. It has also relieved some pressure on the family, juggling full-time jobs and childcare and living in another part of the country as we know someone is checking on her twice a day.
Reply from The Care Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Carrie C (Daughter of Client) published on 29 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very pleased with the quality of care provided for my parents over a difficult period. The two carers were competent, reliable and helpful. I am relieved that my father, in particular, felt comfortable with the care provided and that the carers quickly gained his trust. We would not hesitate
to use this company for further care. It was particularly good that their was just a team of two, with only very occasional substitution.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Emma M (Stepdaughter of Client) published on 28 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The support our family received from the Great Care Company was excellent and although they only supported my step father for a short time, it was truly appreciated. They are very kind, supportive, committed, caring and most importantly for us - trustworthy. We would recommend anyone to use them to
support their loved ones.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Ian W (Son of Client) published on 17 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the care team to be excellent, with no complaints. In particular. one lady needs a special mention; she is great with Dad and very caring. However, the only frustration I have is regarding payment - I just don't understand why you can't operate with a direct debit facility.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Martyn A (Relative of Client) published on 8 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We find it really hard to visit my mother and we are really pleased that she has the support of all the staff at The Great Care Company in York. She loves the girls that come to see her and always talks about how she enjoys the meals they cook for her. We've noticed such a difference in her, she has
become so much happier since the carers have been visiting. Can't thank the team enough.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Pam A (Daughter of Client) published on 18 February 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Great Care Company have assisted me in looking after my mum in our home, over the past year. They have always treated my mum with respect and dignity and tried to lift her spirits and make her smile. Having had several care companies over the years, this company are by far and away, the best. Good
management and well trained, cheerful staff. A big thank you to all of them.
Reply from Dominique, Client Onboarding and Experience Manager at The Great Care Company
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Review of
The Great Care Company
from Pamela M (Client) published on 20 January 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am delighted by every aspect of care provided by The Great Care Company. I feel very secure in my home, which is well cared for and I enjoy all the varieties of meals prepared and the pleasant, good company.
Reply from Dominique, Client Onboarding and Experience Manager at The Great Care Company
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Review of
The Great Care Company
from L H (Wife of Client) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would recommend the Great Care Company to everyone. They have encouraged my husband to speak, how to move safely and used both professionalism and kindness. After every visit, they ask if there is anything else I want doing. The company are supportive, on the end of a phone and adaptable to our needs.
The staff are aware of the complex medical needs and are updating things constantly.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Joanna A (Daughter of Client) published on 30 April 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Your care company was recommended to me when my father needed care - 4 times a day. He is very happy with his carers and very appreciative of all they do for him. It is such a weight off my shoulders and my brother's to know that he is being well-looked after and cared for and that he is happy and cheerful.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Ian T (Relative of Client) published on 30 April 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have had an excellent experience with The Great Care Company. All the carers and managers are polite, caring and kind. It got to a stage where my Aunt really needed some support at home and we heard good things about this company. Everyone there goes above expectations and really does care. They
are really professional and have helped our family immensely. We really appreciate it.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Esther T (Friend of Client) published on 21 April 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In my line of work, I have come across a number of care providers, and I would comfortably say that The Great Care Company are one of the best I have seen. Their team from top to bottom are so caring. My friend had support with them for some time before she sadly passed away. She required a lot of support,
but the carers and management were always happy to go above and beyond for her, doing lots of extra things for her such as her shopping, keeping her company and collecting medications. They even provided free visits for some extra companionship for her which was welcomed. They were amazing throughout the whole pandemic too, keeping everyone informed and keeping everything going.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Review of
The Great Care Company
from Marjorie S (Sister of Client) published on 12 April 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care service has exceeded our expectations, and my sister could not be happier. The carers who visit her are very friendly and are empathetic. It is wonderful to see her remain at home, where she wants to be. It has been such a hard year, and we are lucky to have The Great Care Company lighten the
load and make everything that much easier for us.
Reply from The Great Care Company, Care Consultant at The Great Care Company
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Awards / Recognitions (3)
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