Home Care Providers Owned by The Great Care Company
8.2
Group Review Score
(the average from all locations with a review score)
The Great Care Company Locations (2)
The Great Care Company
8.9
73 reviews
Fairfield Enterprise Centre, Lincoln Way, Louth LN11 0LS
"From the first phone call with James, all the staff and carers have shown my mother and myself nothing but kindness, empathy and care. The…" Read all 73 reviews
The Great Care Company Lincolnshire is proud to provide high-quality homecare and support services that keep clients safe, cared for and happy in the comfort of their own home. Their bespoke service is individual and personalised for all clients so… Read more about The Great Care Company
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £35 / hour
The Great Care Company
8.0
34 reviews
Unit 3 Concept Court, Kettlestring Lane, York YO30 4XF
"I would like to express my thanks for the all round care from all, at the great care company. The team that visited mum, the on going…" Read all 34 reviews
The Great Care Company is proud to provide high-quality homecare and support services that keep clients safe, cared for and happy in the comfort of their own home. Their bespoke service is individual and personalised for all clients so they can ensure… Read more about The Great Care Company
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £35 / hour
The Great Care Company Reviews (107)
8.2
The Great Care Company has a Group Review Score of 8.2 (8.209) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Great Care Company must have a Review Score.
Review of
The Great Care Company
from D N (Daughter of Client) published on 19 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the first phone call with James, all the staff and carers have shown my mother and myself nothing but kindness, empathy and care. The standard from all the care staff has been outstanding and they have made my mothers journey that much easier. The carers often had mum laughing and smiling during
their visits which has been wonderful to see. I cannot find any fault with The Great Care Company and have no hesitation in recommending their service
Reply from James, Relationship Team at The Great Care CompanyThank you so much for taking the time to leave such a thoughtful review.
I'm genuinely pleased to hear that from our very first phone call you and your mother felt supported with kindness, empathy, and genuine care. It means a great deal to know that the team have helped make your mother's journey easier, and that our carers were also able to bring some laughter and smiles during their visits.
Your recommendation is sincerely appreciated. Thank you again for trusting The Great Care Company with your mother's care.
I'm genuinely pleased to hear that from our very first phone call you and your mother felt supported with kindness, empathy, and genuine care. It means a great deal to know that the team have helped make your mother's journey easier, and that our carers were also able to bring some laughter and smiles during their visits.
Your recommendation is sincerely appreciated. Thank you again for trusting The Great Care Company with your mother's care.
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Review of
The Great Care Company
from Sandra M (Daughter of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thoroughly impressed with the high standard of care given by a range of kind, caring staff.
Care is expensive but The Great Care Company was worth every penny as it allowed me and my husband to be daughter and son-in-law, rather than carers.
They even loved and looked after our dog, Darcey!
I would
Care is expensive but The Great Care Company was worth every penny as it allowed me and my husband to be daughter and son-in-law, rather than carers.
They even loved and looked after our dog, Darcey!
I would
thoroughly recommend this company to anyone looking for carers for their loved ones.
Reply from Chris, Care Consultant at The Great Care CompanyThank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you and your husband felt supported not just by the quality of care but also by the compassion and kindness shown by our team. It means a great deal to us that we were able to help you both enjoy being daughter and son-in-law again.Your recommendation is truly appreciated, and we're honoured to have been able to provide the support your family needed.
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Review of
The Great Care Company
from J C (Daughter of Client) published on 8 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to express my thanks for the all round care from all, at the great care company. The team that visited mum, the on going communications, the support they offered me and their commitment to continuity.
After my micro provider was priced out by the local council I experienced a company
After my micro provider was priced out by the local council I experienced a company
that gave sub optimal care and to find the great care company was a relief.
They are approachable and kind , thank you all of you in your support and care of mum.
They are approachable and kind , thank you all of you in your support and care of mum.
Reply from Chris, Care Consultant at The Great Care CompanyThank you so much for your kind words. We're truly glad we could support you and your mum during a challenging time. Your appreciation means a lot to our whole team, and we're so pleased our care made a positive difference.Warm wishes,The Great Care Company Team
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Review of
The Great Care Company
from Carol E (Daughter of Client) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very pleased with The Great Care Company, they are enabling Mum to stay in her own home where she is happy and comfortable. They have been consistently good for over a year now. I feel lucky to have found them and happily recommend them to anyone with care needs.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyThank you for such kind words you have said about us. We're so pleased to hear how happy you are and that Mum is benefitting from the hard work of our team!
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Review of
The Great Care Company
from Lynn R (Daughter of Client) published on 23 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was very independent and resisted the idea of having care for some time. However, she soon came to regard her carers as friends and looked forward to seeing them. It was important to her that she always saw the same two ladies and that she knew exactly when they would be arriving. I was very
glad of their care.
Reply from Care Consultant, The Great Care Company at The Great Care CompanyWe are really pleased that your mother and you had a really good experience using our service. We know it can be very difficult to accept support at times, especially when its for someone who has been so independent in their life. We are grateful that you put your trust in us and we could repay that trust by delivering above your expectations.
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Review of
The Great Care Company
from S L (Son of Client) published on 20 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I think the most important thing to say is that you know you are in good hands with The Great Care Company. They came recommended when we needed care for my mother and they've lived up to that recommendation. None of the family lives particularly close to Mum but she has a fantastic support network
in her village and the support she gets from The Great Care Company gives her the continuity and professional care that helps her feel safe and looked after.
Reply from Care Consultant, The Great Care Company at The Great Care CompanyThank you, we are very grateful for your kind words. We are pleased we have lived up to the recommendation and can give you and the rest of the family reassurance. Thank you for trusting us to support your mum.
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Review of
The Great Care Company
from Angela W (Daughter of Client) published on 8 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Great Care Company cared for my mum for about three months prior to her death in August 2023. They were always professional, but caring with it - we knew who was attending and they were always on time, happy to do anything she needed and mum looked forward to their visits. The continuity of care
was fantastic, they got to know mum quickly and delivered highly person-centred care, with extensive notes left so we could all see what had been going on - thoroughly recommend it!
Reply from Care Consultant, The Great Care Company at The Great Care CompanyWe really appreciate you taking the time to leave such a wonderful review. We will ensure your feedback is passed onto the team who supported your mum.
It was our pleasure to support your mum to remain at home and want to thank you for putting your trust in us.
It was our pleasure to support your mum to remain at home and want to thank you for putting your trust in us.
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Review of
The Great Care Company
from Liz B (Daughter of Client) published on 31 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Great Care Company have provided an invaluable service to my mum over the past few months. We needed to set the package up fairly quickly and the team made it happen. The staff have all been friendly, reliable and caring. Given that I don't live locally to Mum, it has been a huge comfort to know
that she was being looked after so well. They were particularly kind when my dad was ill and subsequently passed away. I would thoroughly recommend them.
Reply from Care Consultant, The Great Care Company at The Great Care CompanyThank you for such positive feedback towards the team. We know how worrying caring for a loved one can be, especially when they are not local.
It has been our pleasure to support your mum.
It has been our pleasure to support your mum.
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Review of
The Great Care Company
from Martyn G (Husband of Client) published on 13 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After two false starts with other care providers, we were finally allowed to select The Great Care Company. After the earlier delays, my wife was becoming more ill and from May 10th we were so lucky to have the care provided by The Great Care Company staff. Every member of staff has been unbelievable!
In my 86 years, I have never met such a kind, efficient and helpful team of people. The two staff who started our journey happened to be on shift on May 3rd when my wife passed away and were a great comfort to me, staying even when they had further calls to make.
I am in awe at the quality of the care my wife and I have received. Yes, they were caring for me too.
I feel that the secret lies in the company name. The Great Care Company. They certainly showed great care to us.
Thank you all very much is all I can say to them.
I am in awe at the quality of the care my wife and I have received. Yes, they were caring for me too.
I feel that the secret lies in the company name. The Great Care Company. They certainly showed great care to us.
Thank you all very much is all I can say to them.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyThank you for your kind words. It was our pleasure to support your wife to remain at home. We pride ourselves with our staff retention as this enables us to offer consistency and continuity which was clearly very important to you. We are very thankful for you taking the time to leave such a wonderful review. We wish you all the best.
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Review of
The Great Care Company
from Peter H (Relative of Client) published on 4 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our whole family are so grateful to The Great Care Company. The service is very good, the girls are fantastic and we never have any issues. It can be really hard to see your loved ones need care and it brings us peace of mind knowing that we can rely on The Great Care Company. We would have no hesitation
in recommending them.
Reply from Care Consultant, The Great Care Company at The Great Care CompanyThank you for taking the time to leave such a lovely review. We love to hear such wonderful feedback about our team.
We understand that both stress and pressure can be felt by our service users and their families when support is required, but we aim to make it a smooth transition and I am pleased you know that you can rely on our team.
We understand that both stress and pressure can be felt by our service users and their families when support is required, but we aim to make it a smooth transition and I am pleased you know that you can rely on our team.
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Review of
The Great Care Company
from Andrew F (Son-in-law of Client) published on 25 April 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are lovely and really helpful. They all seem really happy and brighten up the day with their visits. Our family would be lost without them. It's the reassurance that you get from knowing that you can rely on them to attend and provide a really good quality care. We have been so impressed
and I know my father-in-law is really pleased with the care that is provided. We are always pleased to recommend The Great Care Company.
Reply from Care Consultant, The Great Care Company at The Great Care CompanyThank you for your kind words towards our team. We are delighted to receive such wonderful feedback and thank you for taking the time to leave such a nice review. We thank you for your continued service.
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Review of
The Great Care Company
from Ian D (Son of Client) published on 11 April 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Great Care Company’s service has been excellent. The carers have all been kind, helpful and friendly - even taking Mum out on shopping trips. A very professional yet individually oriented and locally run service.
Reply from Care Consultant, The Great Care Company at The Great Care CompanyThank you for taking the time to leave such wonderful feedback. We thoroughly enjoyed supporting your mum and hope she has settled into her new environment.
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Review of
The Great Care Company
from Iris F (Daughter-in-law of Client) published on 30 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience with the Great Care Company has been exemplary. The people who visit are lovely and nothing is ever too much for them to do. My father-in-law has received excellent care from each carer, saying quite often that they are kind, caring and professional. We are delighted by the service and
we would recommend them to anyone. Thank you.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyThank you for taking the time to leave a review - we really appreciate your feedback. We will pass your comments on to our team, who we are sure will be delighted that you are happy with our service. Thank you again.
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Review of
The Great Care Company
from Clare P (Daughter of Client) published on 26 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with the service. Since my elderly mum started to get visits, it has not only helped with the challenges of daily life but also with her general well-being. Not only do they help with daily chores, but they are always reliable, friendly and take time to chat. The friendly chats are as helpful
as the more practical help.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyThank you for taking the time to leave your review. It is our pleasure to support your mum and we look forward to continuing to do so.
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Review of
The Great Care Company
from Judith M (Daughter of Client) published on 25 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother and I would like to thank and recommend The Great Care Company in York. We never expected our mother to willingly accept the level of care required, but she did, enabling her to live out her life where she wanted to be - at home. The girls were wonderful, kind, caring and professional. They
always treated her with dignity and allowed the time to share a genuine interest in her life. Thank you again.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyThank you for your kind words. It was our pleasure to support your mum to remain in her own home. We really appreciate the feedback and will ensure we pass this on to the team who supported her.
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Review of
The Great Care Company
from Mel P (Daughter of Client) published on 29 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Good home care company with some great and caring staff who were professional at all times, especially one carer, in particular. Good communication to set the package of care up, everything was timely and responsive. Would recommend them.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyIt was a pleasure to support your father, even though it was only for a short period. Thank you for taking the time to leave your review and we wish you all the best.
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Review of
The Great Care Company
from Donna W (Daughter of Client) published on 1 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I had to arrange care for my mum in April after she had been very unwell with covid, a prolonged hospital stay and then in a care home. Mum desperately wanted to go home and one carer, in particular, was extremely professional, helpful and most of all empathetic with our situation. She worked with both
my mum and myself to arrange assessments and an appropriate care package. Since my mum returned home in April, she has improved so much and thanks to the help and encouragement of care staff, she is now almost independent. It is with sadness that we are ending Mum's care package. However, should the need arise again, I would not hesitate to contact The Great Care Company again to see if they were in a position to support Mum. Thank you from the bottom of my heart.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyWe are very grateful for your kind words - we were delighted to support you Mum in her transition home. We are pleased our help and support has enabled your Mum to regain her independence and get to a position where she no longer requires our support. If the situation should change, please do not hesitate to contact our team again.
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Review of
The Great Care Company
from Gillian H (Sister of Client) published on 7 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister has received excellent care from all the carers who have been coming to help her. They made her feel a lot better as she is lonely and cannot do much for herself due to illness and depression. She has deteriorated in health, so she has decided to go into a care home for now. If she gets well
enough to go home, she would love to have The Great Care Company carers again. They have been very reliable, kind and helpful. Thank you to all of you who have helped my sister. I will and have recommended you to all my contacts.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyThank you for the wonderful review and the recommendation of our services to those around you. Our team enjoyed supporting your sister and if you ever need support from us again, then we are always here to help.
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Review of
The Great Care Company
from Gwyneth L (Daughter of Client) published on 25 April 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers for Mum are always friendly and efficient. She seems to be much more confident now, after her stay in hospital and then at home, with the support she receives from the carers. Mum talks positively about the 'girls' who visit and appreciates the things they do for her. I was impressed with
the time and diligence when setting up the support, in ensuring the correct care was provided for mum. I would have no hesitation in recommending the company.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyWe're so pleased that you are all so happy with the support provided to Mum. Thank you for taking the time to leave your review and we look forward to continuing to see Mum's confidence grow!
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Review of
The Great Care Company
from Terry C (Son of Client) published on 31 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers for my mum are reliable and efficient and normally punctual. All are extremely friendly and happy to chat whilst carrying out their duties. This is an important part, as being housebound, sometimes they are the only people she sees all day. An excellent care company that I would have no hesitation
in recommending.
Reply from The Great Care Company, Care Consultant at The Great Care CompanyThank you for your kind feedback, Terry. We know the team thoroughly enjoy visiting your Mum and supporting her with her care needs. We're so pleased to hear that Mum enjoys the visits just as much!
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Awards / Recognitions (3)
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Frequently Asked Questions about The Great Care Company
Costs for home care providers owned by The Great Care Company
Average costs for home care provided by The Great Care Company by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by The Great Care Company, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £35 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does The Great Care Company own?
The Great Care Company own 2 Agencies.
Which The Great Care Company Agencies have the highest review score?
The Great Care Company & The Great Care Company have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Great Care Company to verify any information. View our terms and conditions. The Great Care Company has a Platinum Service – more info.