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Home Care Provider Owned by Homecarers Care Services Ltd in Merseyside

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  • Home Care Provider Owned by Homecarers Care Services Ltd in Merseyside

Only the locations & reviews in Merseyside for Homecarers Care Services Ltd are showing below.

View the details of all 7 locations (with 21 reviews) owned by Homecarers Care Services Ltd

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Homecarers Care Services Ltd Locations in Merseyside (1)

1 Home Care Provider owned by Homecarers Care Services Ltd in Merseyside
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Homecarers - Liverpool
3rd Floor, Rathbone Building, Liverpool Innovation Park, Liverpool L7 9NJ 
9.6 16 reviews
Homecarers - Liverpool, Liverpool, Merseyside
"I am very pleased with home care, the care that the ladies provide is amazing, they treat my mum with dignity and respect and our home,…"   Read all 16 reviews
  • Visiting Care from £11.06 / hour
  • Live-in Care from £11 / week

Homecarers Care Services (Liverpool) Ltd is a family-run business dedicated to providing domiciliary care to adults in Liverpool. They supply high quality multi-skilled staff to support clients ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
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Homecarers Care Services Ltd Reviews in Merseyside (16)

Reviews posted for members of Homecarers Care Services Ltd

Overall Experience
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  • 1
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Date Published
  • 16
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Reviewer Connection to Homecarers Care Services Ltd
  • 7
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  • 1
Review of

Homecarers - Liverpool

from A H (Daughter of Client) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with home care, the care that the ladies provide is amazing, they treat my mum with dignity and respect and our home, would highly recommend this company to anyone in need, they majesure mum has hot meal very day if am not there, and if they have any concerns they will bring it up
with me to contact relivent people
Reply from Rebecca Ward, Operations Director at Homecarers - LiverpoolThank you so much for your lovely review. We truly appreciate you taking the time to share your experience. It means a great deal to hear that our team is providing your mum with the dignity, respect, and care she deserves.
We're delighted that the carers help ensure she has a hot meal each day and that you feel confident that any concerns are communicated to you promptly. Supporting both our clients and their families is incredibly important to us, and your feedback reassures us that we are achieving this.
Thank you again for your kind words and for recommending our service - it really does make a difference to our team.
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  • Value for Money
Review of

Homecarers - Liverpool

from Heather T (Client) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about homecarers team. Let me tell you, its nearly 12 months since I was diagnosed with severe heart failure. I didn't and still don't want to acknowledge how ill I am, but my life abruptly changed from good to bad. Homecarers had been looking after me since I was discharged from hospital
in march 2025 and back in july 2025, i was told I would never be able to walk properly again so now i am classed as being disabled, homecarers have been helping me & my family come to terms with my diagnosis. Most of the time I have Sharon who comes to help me with getting up, getting me washed & dressed getting fed and watered. Without sharon being in my life, don't know what I would of done or where I would be. She has helped me out of some very dark places over the last 10 to 11 months. I don't look at sharon as my carer, I look at her like my best friend and part of my family. We have a good laugh and a good cry too sometimes.
Reply from Rebecca Ward, Operations Director at Homecarers - LiverpoolThank you so much for taking the time to share such a heartfelt review. . It means the world to us to know that we've been able to support you through such a difficult and life-changing time.
Our carers will be incredibly touched to hear the impact they have had on your journey. The bond you've built-the laughs, the tears, and the trust-is exactly what compassionate care should feel like.
We're honoured to be part of your life and to support both you and your family as you navigate your diagnosis. Thank you again for sharing your story with such honesty. Your courage and resilience inspire us every day.
Thank you again!
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Review of

Homecarers - Liverpool

from K E (Grandmother of Client) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are excellent always great to talk to if ever there is a problem,any issues that have arose are always dealt with quickly carers are great at there job and office staff also, I no Mary is always in great hands with the Homecare team xx
Reply from Rebecca Ward, Operations Director at Homecarers - LiverpoolThat's such a lovely review - thank you so much for sharing it.
It means a great deal to the whole team to know that our support makes a positive difference.
We'll make sure both our carers and office staff see this message. Feedback like this really lifts everyone. Thank you again for taking the time to share it!

Thanks again and Take care
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Review of

Homecarers - Liverpool

from Liz M (Daughter of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home care helped look after my father's needs from march 2024, initially twice a week, but his needs increased this year, and he has had carers in 4 times a day, every day since January this year. They are an excellent team, very professional, and very good at their job. They are also very caring and
supportive, both to the patient and family. I would definitely recommend them to anyone.
Reply from Erin Whiteside, Regional Marketing & Communications Manager at Homecarers - LiverpoolThank you for taking the time to leave this fantastic review. We are incredibly pleased to hear that you are happy with the care provided for your father.Kind regards,Homecarers Liverpool
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  • Treated with Dignity
  • Value for Money
Review of

Homecarers - Liverpool

from Sharon M (Daughter of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home carers looked after my mum when she was discharged from hospital. The carers were absolutely lovely and really built a bond with my mum. They cared for her with dignity and respect. They built up a strong relationship with my mum and she trusted them with her care. The girls were not carers they
were her friends


My mum was really upset when her care was removed and was so sad she couldn't say goodbye


I would recommend home carers the standard of care is amazing.

Reply from Erin Whiteside, Regional Marketing & Communications Officer at Homecarers - LiverpoolThank you for taking the time to leave this fantastic review - we are pleased to hear that both you and your mum were happy with the care provided when she was discharged from hospital. Kind regards, Homecarers Care Services
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Review of

Homecarers - Liverpool

from I L (Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy with the care provided. The girls are lovely and nice as I have regular carers and I am comfortable with them.
Provide good care for myself and the gentleman who lives with me.
The carers provide personal care, food and fluids, do the domestic chores communicate effectively with me
and the gentleman who lives with me.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - LiverpoolThank you so much for taking some time to provide a review for HCL. We are pleased to hear that you are more than happy with the service provided by our excellent carers, with dignity and care. Many thanks, Homecarers Liverpool.
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Review of

Homecarers - Liverpool

from E C (Daughter of Client) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Homecarers Liverpool go above and beyond for my mother. I would recommend them to anyone, my mother loves all the girls and can’t fault any of them. I have found the office staff very pleasant and helpful. The initial assessment for my mother was so kind and professional, she reassured my mother as
she has never received care before.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - LiverpoolThank you so much for taking some time to provide a review for HCL. We are happy to hear that you are happy with the service provided by our excellent care team and support from our office team, we always strive for excellence and professionalism, so we are glad we could provide this for yourself and your mother. We will share this feedback with the team. Many thanks, Homecarers Liverpool
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Review of

Homecarers - Liverpool

from N K (Daughter of Client) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had amazing carers whom she loved, enjoyed their company, and who were brilliant at communicating and supporting our family.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - LiverpoolThank you for leaving this lovely feedback. It is great to hear about the great work our carers do. We will be sure to pass on this feedback.
Best wishes.
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Review of

Homecarers - Liverpool

from I B (Daughter of Client) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The amazing ladies from the palliative care team were more than we could hope for. They very quickly got to know what was important to Mum. Nothing was too much trouble, they made Mum laugh and were genuinely caring human beings. When my mum was ill, they waited at her house until midnight when the
paramedics came. They were also knowledgeable and thoughtful and supported us as daughters.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - LiverpoolThank you for this lovely review. We are very happy to hear about the support provided by our carers to your mother and her family.
Best wishes.
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Review of

Homecarers - Liverpool

from Claire L (Granddaughter of Client) published on 4 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to send this email to convey our thanks to Homecarers - Liverpool for the care they have provided to my Grandfather over the last six weeks during his reablement care package.
I would particularly like to say a huge thank you to the carer. He is an asset to your company and his happy and cheery
personality goes a long way every time he calls to attend to my grandfather. Nothing is ever too much trouble for him and we are very grateful for the care he has provided as well as the laughter and giggles.
I would definitely recommend your company and would not hesitate to use Homecarers - Liverpool again if required.
Many Thanks.
Reply from Rebecca Ward, Business Manager at Homecarers - LiverpoolThank you so much for taking the time to leave such a lovely and thoughtful review. Homecarers - Liverpool are very happy to hear that one of our carers has gone above and beyond for your Grandfather and he has been well cared for and looked after. We will feed this back to our teams.
Best wishes to both you and your Grandfather.
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Review of

Homecarers - Liverpool

from Sophie C (Client) published on 25 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went for an interview yesterday and the staff were very friendly and welcoming.
They made me feel comfortable and relaxed during the interview which put my mind at ease.
Overall I was very impressed.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - LiverpoolThank you for your positive review. It is always great to hear feedback that you felt welcomed into our company. Hopefully see you again soon! Take care.
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Review of

Homecarers - Liverpool

from C W (Client) published on 14 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have had home care for the last 5 weeks. The ladies who come to the house are very good. They are more than helpful. My only complaint is I had to cancel a lot of my calls as they were always late. Last night they turned up at nine o’clock for a tea call. The care providers are given jobs all over
the place, eg. in my road there are three customers who need help. They give the call to different people, instead of one person who can look after three. This would cut down travel time and costs for petrol. Again I can only say the ladies who come to the house are lovely. I think the coordinators need to be more aware of the programming, the work within areas. Some days the ladies have 12 am calls.
Reply from Rebecca Ward, Assistant Operations Manager at Homecarers - LiverpoolThank you for your valued feedback, it is much appreciated by HCL.
It is great to hear our frontline colleagues are delivering a high level of service, we will ensure we provide this feedback to the team.
Unfortunately, our rapid response team do work across north or south areas and therefore will have calls in different locations. However, we do try to coordinate the runs to prevent too much travel.
In addition, due to the nature of different contracts, this can mean that packages on the same street will not receive the same carers as different clients have different needs. This is reflected through the contract in which they are referred to us. I hope this helps.
We will look into your query further and investigate where improvements can be made. If you require anything further and would like to receive more detailed feedback regarding your care received, please feel free to contact the office via phone or through our quality assurance mailbox: qualityassurance@home-carers.co.uk.
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Review of

Homecarers - Liverpool

from Nicole W (Daughter of Client) published on 30 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I can't sing their praise loud enough, they were very understanding and compassionate. Going out of their way to help with my mum and myself.
They amazed me with their patience and tolerance with my mum when she was in a particularly foul mood and was almost always able to calm her down and settle
her.
Reply from Rebecca Ward, Business Manager at Homecarers - LiverpoolThank you so much for your positive feedback. It is lovely to hear about the great work our care workers are doing in the field.
We will be sure to pass this on to our staff. Wishing you and your mother all the best.
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Review of

Homecarers - Liverpool

from Abbie S (Granddaughter of Client) published on 28 October 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
If I could give 0 stars for this service I would.
Been ‘caring’ for my Nan for a week since being discharged from hospital.
Carers can’t even do the basics and introduce themselves to Nan, who on two occasions has been left in the same pad for 16 hours, has had instances of not being put to bed,
has had meds not given, among other things.
Some calls have lasted 4 minutes when they should be 30 minutes, she is paying for this ‘service’ out of her own money.
I have worked in care for years and never ever witnessed such poor practice.
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Review of

Homecarers - Liverpool

from M H (Wife of Client) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the time allocated to my husband - who has Alzheimer's disease. We found their caring rules exemplary. We were sad to learn that after a given period of use, we found that this company had to hand over to another. We experienced kindness, consideration, professionalism and dignity throughout.
It has been 57-years since we married, and the concern for us as a couple was also appreciated.
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Review of

Homecarers - Liverpool

from M R (Wife of Client) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carers who attended my husband were very helpful and pleasant.
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Awards / Recognitions (0)

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