Home Care Provider Owned by Homecarers Care Services Ltd in Merseyside
Only the locations & reviews in Merseyside for Homecarers Care Services Ltd are showing below.
View the details of all 7 locations (with 18 reviews) owned by Homecarers Care Services Ltd
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Homecarers Care Services Ltd Locations in Merseyside (1)
Homecarers - Liverpool
9.3
13 reviews
3rd Floor, Rathbone Building, Liverpool Innovation Park, Liverpool L7 9NJ
"Home care helped look after my father's needs from march 2024, initially twice a week, but his needs increased this year, and he has had…" Read all 13 reviews
Homecarers Care Services (Liverpool) Ltd is a family-run business dedicated to providing domiciliary care to adults in Liverpool. They supply high quality multi-skilled staff to support clients with a wide range of needs in their own homes. This can… Read more about Homecarers - Liverpool
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £11.06 / hour
- Live-in Care from £11 / week
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Homecarers Care Services Ltd Reviews in Merseyside (13)
Reviews posted for members of Homecarers Care Services Ltd
Review of
Homecarers - Liverpool
from Liz M (Daughter of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Home care helped look after my father's needs from march 2024, initially twice a week, but his needs increased this year, and he has had carers in 4 times a day, every day since January this year. They are an excellent team, very professional, and very good at their job. They are also very caring and
supportive, both to the patient and family. I would definitely recommend them to anyone.
Reply from Erin Whiteside, Regional Marketing & Communications Manager at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from Sharon M (Daughter of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Home carers looked after my mum when she was discharged from hospital. The carers were absolutely lovely and really built a bond with my mum. They cared for her with dignity and respect. They built up a strong relationship with my mum and she trusted them with her care. The girls were not carers they
were her friends
My mum was really upset when her care was removed and was so sad she couldn't say goodbye
I would recommend home carers the standard of care is amazing.
Reply from Erin Whiteside, Regional Marketing & Communications Officer at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from I L (Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm very happy with the care provided. The girls are lovely and nice as I have regular carers and I am comfortable with them.
Provide good care for myself and the gentleman who lives with me.
The carers provide personal care, food and fluids, do the domestic chores communicate effectively with me
Provide good care for myself and the gentleman who lives with me.
The carers provide personal care, food and fluids, do the domestic chores communicate effectively with me
and the gentleman who lives with me.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from E C (Daughter of Client) published on 30 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Homecarers Liverpool go above and beyond for my mother. I would recommend them to anyone, my mother loves all the girls and can’t fault any of them. I have found the office staff very pleasant and helpful. The initial assessment for my mother was so kind and professional, she reassured my mother as
she has never received care before.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from N K (Daughter of Client) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother had amazing carers whom she loved, enjoyed their company, and who were brilliant at communicating and supporting our family.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from I B (Daughter of Client) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The amazing ladies from the palliative care team were more than we could hope for. They very quickly got to know what was important to Mum. Nothing was too much trouble, they made Mum laugh and were genuinely caring human beings. When my mum was ill, they waited at her house until midnight when the
paramedics came. They were also knowledgeable and thoughtful and supported us as daughters.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from Claire L (Granddaughter of Client) published on 4 November 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I wanted to send this email to convey our thanks to Homecarers - Liverpool for the care they have provided to my Grandfather over the last six weeks during his reablement care package.
I would particularly like to say a huge thank you to the carer. He is an asset to your company and his happy and cheery
I would particularly like to say a huge thank you to the carer. He is an asset to your company and his happy and cheery
personality goes a long way every time he calls to attend to my grandfather. Nothing is ever too much trouble for him and we are very grateful for the care he has provided as well as the laughter and giggles.
I would definitely recommend your company and would not hesitate to use Homecarers - Liverpool again if required.
Many Thanks.
I would definitely recommend your company and would not hesitate to use Homecarers - Liverpool again if required.
Many Thanks.
Reply from Rebecca Ward, Business Manager at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from Sophie C (Client) published on 25 August 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I went for an interview yesterday and the staff were very friendly and welcoming.
They made me feel comfortable and relaxed during the interview which put my mind at ease.
Overall I was very impressed.
They made me feel comfortable and relaxed during the interview which put my mind at ease.
Overall I was very impressed.
Reply from Rebecca Ward, Graduate Management Trainee at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from C W (Client) published on 14 June 2022 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have had home care for the last 5 weeks. The ladies who come to the house are very good. They are more than helpful. My only complaint is I had to cancel a lot of my calls as they were always late. Last night they turned up at nine o’clock for a tea call. The care providers are given jobs all over
the place, eg. in my road there are three customers who need help. They give the call to different people, instead of one person who can look after three. This would cut down travel time and costs for petrol. Again I can only say the ladies who come to the house are lovely. I think the coordinators need to be more aware of the programming, the work within areas. Some days the ladies have 12 am calls.
Reply from Rebecca Ward, Assistant Operations Manager at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from Nicole W (Daughter of Client) published on 30 May 2022 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I can't sing their praise loud enough, they were very understanding and compassionate. Going out of their way to help with my mum and myself.
They amazed me with their patience and tolerance with my mum when she was in a particularly foul mood and was almost always able to calm her down and settle
They amazed me with their patience and tolerance with my mum when she was in a particularly foul mood and was almost always able to calm her down and settle
her.
Reply from Rebecca Ward, Business Manager at Homecarers - Liverpool
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Review of
Homecarers - Liverpool
from Abbie S (Granddaughter of Client) published on 28 October 2020 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
If I could give 0 stars for this service I would.
Been ‘caring’ for my Nan for a week since being discharged from hospital.
Carers can’t even do the basics and introduce themselves to Nan, who on two occasions has been left in the same pad for 16 hours, has had instances of not being put to bed,
Been ‘caring’ for my Nan for a week since being discharged from hospital.
Carers can’t even do the basics and introduce themselves to Nan, who on two occasions has been left in the same pad for 16 hours, has had instances of not being put to bed,
has had meds not given, among other things.
Some calls have lasted 4 minutes when they should be 30 minutes, she is paying for this ‘service’ out of her own money.
I have worked in care for years and never ever witnessed such poor practice.
Some calls have lasted 4 minutes when they should be 30 minutes, she is paying for this ‘service’ out of her own money.
I have worked in care for years and never ever witnessed such poor practice.
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Review of
Homecarers - Liverpool
from M H (Wife of Client) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
During the time allocated to my husband - who has Alzheimer's disease. We found their caring rules exemplary. We were sad to learn that after a given period of use, we found that this company had to hand over to another. We experienced kindness, consideration, professionalism and dignity throughout.
It has been 57-years since we married, and the concern for us as a couple was also appreciated.
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Review of
Homecarers - Liverpool
from M R (Wife of Client) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The carers who attended my husband were very helpful and pleasant.
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Awards / Recognitions (0)
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