Home Care Providers Owned by Star Care UK Ltd in London
1.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in London for Star Care UK Ltd are showing below.
View the details of all 2 locations (with 4 reviews) owned by Star Care UK Ltd
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Star Care UK Ltd Locations in London (2)
Star Care UK Ltd (Fowler Rd)
1.2
3 reviews
51- 55 Fowler Road, Hainault Industrial Estate, Hainault, Ilford IG6 3UT
- Care Provided
- Dementia
Star Care UK Ltd (London Rd)
1.0
1 review
272 London Road, Wallington SM6 7DJ
- Care Provided
- Dementia
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Star Care UK Ltd Reviews in London (4)
1.1
Star Care UK Ltd has a Group Review Score of 1.1 (1.100) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Star Care UK Ltd must have a Review Score.
Review of
Star Care UK Ltd (London Rd)
from N D (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My dad - is the sweetest gentleman alive. He is loved, cherished and respected, He is worthy and not an idiot. My dad and family have been made to feel very upset, flabbergasted and disgusted after a staff member was very rude and aggressive with my dad - thinking my mum - his 'rock', who is also loved,
cherished and respected also, would not hear from the room she was in in their home. He has caused a lot of distress for my family. He was supposed to be supporting my dad with his evening shower. My mum rushed to the room when she heard him being rude, impatient and aggressive to my dad! Shocking!
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Treated with Dignity
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Value for Money
Review of
Star Care UK Ltd (Fowler Rd)
from Richard B (Son of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Let me say avoid this company at all costs. Star Care got involved when my mums health got to the point she needed help.
Main issues we had came from the non regular staff (NRS), who would come for weekend and holiday cover. One carer was excellent. Issues! Stayed a few mins and logged as full time,
Main issues we had came from the non regular staff (NRS), who would come for weekend and holiday cover. One carer was excellent. Issues! Stayed a few mins and logged as full time,
medicines not given, no shows. doors unlocked, key-box code left set, soiled bedding left. Food not given. Multiple reviews held to rectify issues. We kept the house stocked, listed food available, helped set up the room and instructions printed. We were available for help at anytime to assist.
We the family met them way more than halfway. 23/12/24 an NRS attended, lied about times, door was left unlocked and broke the door handle completely from the door. We paid the repair so the house was secure, multiple emails/calls made with instructions of who to pay. They only paid up over a month later with lies, stalling and ignoring emails. I would say more but I only have 1000 characters! Stay away.
We the family met them way more than halfway. 23/12/24 an NRS attended, lied about times, door was left unlocked and broke the door handle completely from the door. We paid the repair so the house was secure, multiple emails/calls made with instructions of who to pay. They only paid up over a month later with lies, stalling and ignoring emails. I would say more but I only have 1000 characters! Stay away.
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Review of
Star Care UK Ltd (Fowler Rd)
from A R (Daughter of Client) published on 2 June 2023 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Stay clear. They rip off the elderly claiming time they've not done, jobs they've not done and refusing to do simple tasks when asked. They rip off the elderly and vulnerable. Please do not use. Please do not use.
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Review of
Star Care UK Ltd (Fowler Rd)
from Michael C (Client) published on 2 January 2018 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The service is satisfying, I like the carer. I can get on with her and I like her. I am satisfied with the service it is great and wonderful service. I like all the staff, they turn up on time they are never late, it is a great service.
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