Care Provided by Star Care UK Ltd (Fowler Rd)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Star Care UK Ltd (Fowler Rd) for full pricing details and T&Cs.
Contact Star Care UK Ltd (Fowler Rd) to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Star Care UK Ltd
- Private Owned
Person in charge
- Patience Ibeji (Manager)
Are you the Owner/Manager of Star Care UK Ltd (Fowler Rd)?View your Advertising Options
Star Care UK Ltd (Fowler Rd) Reviews (3)
1.2
Star Care UK Ltd (Fowler Rd) has a Review Score of 1.2 (1.200) out of 10, based on 1 reviews in the last 2 years.
Over all time Star Care UK Ltd (Fowler Rd) has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Star Care UK Ltd (Fowler Rd)
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Review from Richard B (Son of Client) published on 27 February 2025 Submitted via Website•
Overall Experience
Let me say avoid this company at all costs. Star Care got involved when my mums health got to the point she needed help.
Main issues we had came from the non regular staff (NRS), who would come for weekend and holiday cover. One carer was excellent. Issues! Stayed a few mins and logged as full...
Let me say avoid this company at all costs. Star Care got involved when my mums health got to the point she needed help.
Main issues we had came from the non regular staff (NRS), who would come for weekend and holiday cover. One carer was excellent. Issues! Stayed a few mins and logged as full time, medicines not given, no shows. doors unlocked, key-box code left set, soiled bedding left. Food not given. Multiple reviews held to rectify issues. We kept the house stocked, listed food available, helped set up the room and instructions printed. We were available for help at anytime to assist.
Main issues we had came from the non regular staff (NRS), who would come for weekend and holiday cover. One carer was excellent. Issues! Stayed a few mins and logged as full time, medicines not given, no shows. doors unlocked, key-box code left set, soiled bedding left. Food not given. Multiple reviews held to rectify issues. We kept the house stocked, listed food available, helped set up the room and instructions printed. We were available for help at anytime to assist.
We the family met them way more than halfway. 23/12/24 an NRS attended, lied about times, door was left unlocked and broke the door handle completely from the door. We paid the repair so the house was secure, multiple emails/calls made with instructions of who to pay. They only paid up over a month later with lies, stalling and ignoring emails. I would say more but I only have 1000 characters! Stay away.
Review from A R (Daughter of Client) published on 2 June 2023 Submitted via Website•
Overall Experience
Stay clear. They rip off the elderly claiming time they've not done, jobs they've not done and refusing to do simple tasks when asked. They rip off the elderly and vulnerable. Please do not use. Please do not use.
Stay clear. They rip off the elderly claiming time they've not done, jobs they've not done and refusing to do simple tasks when asked. They rip off the elderly and vulnerable. Please do not use. Please do not use.
Review from Michael C (Client / Service User) published on 2 January 2018 Submitted via Website•
Overall Experience
The service is satisfying, I like the carer. I can get on with her and I like her. I am satisfied with the service it is great and wonderful service. I like all the staff, they turn up on time they are never late, it is a great service.
The service is satisfying, I like the carer. I can get on with her and I like her. I am satisfied with the service it is great and wonderful service. I like all the staff, they turn up on time they are never late, it is a great service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Star Care UK Ltd (Fowler Rd).
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Star Care UK Ltd (Fowler Rd) to verify any information. View our terms and conditions. Star Care UK Ltd (Fowler Rd) has a Basic Service -what a Basic Service includes.