Star Care UK Ltd (London Rd)

272 London Road, Wallington SM6 7DJ
Review Us
1.0 1 Review
  • Star Care UK Ltd (London Rd), Wallington
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Show Star Care UK Ltd (London Rd) on the Map

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Group/Owner

Person in charge

  • Joy Chukwujindu (Manager)
Are you the Owner/Manager of Star Care UK Ltd (London Rd)? View your Advertising Options

Star Care UK Ltd (London Rd) Reviews (1)

1.0

Star Care UK Ltd (London Rd) has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Star Care UK Ltd (London Rd) has 1 review.

Overall Experience
  • 0
  • 0
  • 0
  • 0
  • 1
Date Published
  • 1
  • 1
  • 1
  • 1
  • 0
Reviewer Connection to Star Care UK Ltd (London Rd)
  • 1
Total of 1, showing 1-1
Review from N D (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My dad - is the sweetest gentleman alive. He is loved, cherished and respected, He is worthy and not an idiot. My dad and family have been made to feel very upset, flabbergasted and disgusted after a staff member was very rude and aggressive with my dad - thinking my mum - his 'rock', who is also loved,
cherished and respected also, would not hear from the room she was in in their home. He has caused a lot of distress for my family. He was supposed to be supporting my dad with his evening shower. My mum rushed to the room when she heard him being rude, impatient and aggressive to my dad! Shocking!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Star Care UK Ltd (London Rd) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Star Care UK Ltd (London Rd) is calculated as follows: ( (5 Very Poors x 1) ) ÷ 5 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Star Care UK Ltd (London Rd) is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Star Care UK Ltd (London Rd)

What Type of Services does Star Care UK Ltd (London Rd) offer?

Star Care UK Ltd (London Rd) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Star Care UK Ltd (London Rd) to verify any information. View our terms and conditions. Star Care UK Ltd (London Rd) has an Basic Service - more info.