Home Care Providers Owned by Abney & Baker Ltd in Wiltshire

Abney & Baker Ltd logo
Group Review Score

Only the locations & reviews in Wiltshire for Abney & Baker Ltd are being shown.

Abney & Baker Ltd Locations in Wiltshire (1)

Loading...
1 Home Care Providers owned by Abney & Baker Ltd in Wiltshire
Abney & Baker - Melksham
Oakwood House, 7 Spa Road, Melksham SN12 7NP
"Highest standards of training given to ALL STAFF is evident in the way we have received services from everyone. Thank you . We would..."Read all 45 reviews
Visiting Care from £36.75 / hour|Live-in Care from £1,695 / week

Abney & Baker provide high-quality care services designed not only to support clients in living as happily, comfortably, and independently as possible in their own homes, but also to promote preventative... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Abney & Baker Ltd Reviews in Wiltshire (45)

9.6

Abney & Baker Ltd has a Group Review Score of 9.6 (9.578) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Abney & Baker Ltd must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Abney & Baker Ltd
Loading...
Showing 45 reviews matching selected criteria
Review of Abney & Baker - Melksham from M F (Husband of Client) published on 30 April 2026 Submitted via Website
Overall Experience

Highest standards of training given to ALL STAFF is evident in the way we have received services from everyone. Thank you . We would recommend you without any reservations. You can be assured of value for money.

Reply from Ian Willis, Director at Abney & Baker - Melksham
Thank you so much for taking the time to leave such as positive review.

We're delighted that you're so pleased with our care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from R T (Client / Service User) published on 24 November 2025 Submitted via Postal Card
Overall Experience

Excellent.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thanks so much for your 5* review, it means a lot to us, and we're so pleased you're so happy with the support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Maurice C (Client / Service User) published on 22 July 2025 Submitted via Postal Card
Overall Experience

I would like to say a big thank you to my daughter and son for looking after me when I have vascular dementia. They then found Abney & Baker to look after me. The carers are very good and I think my life has been happy since.

Reply from Ian Willis, Founder & CEO at Abney & Baker - Melksham

Thank you so much for taking the time to leave us such a positive review. We're always so please to hear about the impact our care and support has on not only our clients' physical but also emotional wellbeing.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Enid S (Wife of Client) published on 24 June 2025 Submitted via Postal Card
Overall Experience
I can recommend this company 100 per cent.
Very efficient and friendly.

My husband feels very safe with every member of staff.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thank you so much for taking the time to leave a review. We really do appreciate it. We're delighted to hear that you and your husband are so pleased with the service from our care and support team. I'll be sure to pass on your lovely feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from S P (Client / Service User) published on 26 March 2025 Submitted via Postal Card
Overall Experience

Every carer we have visit is very helpful, understanding of our needs. Always willing to assist in our needs.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thank you so much for your kind words. We're so pleased to hear that our carers are supporting you with understanding and dedication. Your feedback means a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from John C (Son of Client) published on 23 December 2024 Submitted via Postal Card
Overall Experience

My mother is 99 years old. She lives alone in a flat. Two years ago I discovered that Abney & Baker had opened a branch nearby and I asked them to start providing care for her. Mentally she is very capable but she has lost her sight and doesn't hear very well. Also, her mobility is quite poor. The family is very satisfied with the quality of care that Abney & Baker are providing. She has three visits by carers every day. They talk with her and look after her flat. She likes the carers who visit and tells me all about them. I am confident that Abney & Baker are providing care and companionship to a high standard.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thank you so much for your wonderful review. We're honoured that you put your trust in us to support your mother and are delighted to hear that she's so happy with our team's care and companionship. It's heartwarming to know that she enjoys her time with our carers and feels so well cared for in her own home. Thank you again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Marcus C (Husband of Client) published on 13 November 2024 Submitted via Postal Card
Overall Experience

Carers and management are very professional caring and interested. Care is second to none they have become like a family to my wife and myself. The support given to me has helped me cope with the situation my wife and I find ourselves in.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thank you so much for your positive review. We're pleased to hear that our team feels like family to you and your wife and that our support has helped you both. Your feedback means a lot to us, so thank you again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Clare B (Daughter of Client) published on 13 November 2024 Submitted via Postal Card
Overall Experience

Abney & Baker have been extremely supportive, providing excellent care. Admin staff have always been available to provide advice and support.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thank you for taking the time to give your feedback. We're so glad to hear that our team are providing the high-quality support and care your loved one needs. Your words mean a lot to us, and we'll be sure to share them with the care team. Thanks again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Eddie M (Client / Service User) published on 6 June 2024 Submitted via Postal Card
Overall Experience
I have found the whole experience very pleasant.
Everyone who came was delightful, pleasant and helpful.

I look forward to them coming.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Thomas H (Client / Service User) published on 6 June 2024 Submitted via Postal Card
Overall Experience

Very happy with the excellent service from Abney & Baker.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Claire F (Daughter of Client) published on 29 May 2024 Submitted via Postal Card
Overall Experience

Having used that service for 6 months it has given me the reassurance knowing that the care provided to the service user is exceptional.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thanks so much for your lovely review. It really means a lot to us as a team that we're having such a positive effect on your whole family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Dorothy B (Client / Service User) published on 28 May 2024 Submitted via Postal Card
Overall Experience

I have found the service that I have received from all ladies who have cared for me very helpful and kind. Some ladies see what needs to be done, a few need me to ask them to do things.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Stephen S (Client / Service User) published on 23 April 2024 Submitted via Postal Card
Overall Experience

We are very satisfied with the care given and find the carers very helpful and professional and very pleasant. As indicated we find the care excellent. Thank you all so much.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thanks so much for taking the time to write this great review. We're so glad the care and support you're receiving are having such a positive impact.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Alan F (Client / Service User) published on 19 April 2024 Submitted via Postal Card
Overall Experience

Your colleagues meet my requests which I feel are not unreasonable as one settled into a routine.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thanks for taking the time to leave a positive review. We're really happy to hear our team are supporting you to continue living happily and independently at home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Linda V (Daughter of Client) published on 18 April 2024 Submitted via Postal Card
Overall Experience

Each carer has shown kindness and patience to my mother, even though Mum gets belligerent occasionally. If I need to contact the company there is an excellent emergency out-of-hours service.

Reply from Ian Willis, CEO and Founder at Abney & Baker - Melksham

Thanks so much for your lovely review. It means so much to hear how our team are making life better for your mother and your family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Denise B (Daughter of Client) published on 26 March 2024 Submitted via Postal Card
Overall Experience
Very happy with everything, carers have all been very helpful and patient with Mum.

Feedback re. any issues has been good.

Reply from Ian Willis, CEO at Abney & Baker - Melksham

Thank you so much for your great review. It means so much to hear what a difference the team has made to your mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from B D (Client / Service User) published on 15 January 2024 Submitted via Postal Card
Overall Experience

The carers were all helpful and patient. They all enjoyed working for this company.

Reply from Ian Willis, CEO at Abney & Baker - Melksham

Thanks so much for your positive feedback. We're so pleased you have had such a positive experience with our team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from C S (Nephew of Client) published on 25 May 2023 Submitted via Postal Card
Overall Experience

The service has been of great quality. It has been necessary to persevere with the care when the client was reluctant.

Reply from Ian Willis, Director at Abney & Baker - Melksham

Thank you for such a glowing review. We’re very grateful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from D H (Client / Service User) published on 24 May 2023 Submitted via Postal Card
Overall Experience

Friendly, chatty, helpful.

Reply from Ian Willis, Director at Abney & Baker - Melksham

Thank you! "Friendly, chatty, helpful." We're loving that!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Abney & Baker - Melksham from Mike C (Son of Client) published on 15 May 2023 Submitted via Website
Overall Experience

If you are looking for a compassionate, caring and professional team to care for an elderly loved one, then these guys are simply the best. All of the staff provided first-class care for our 97-year-old mother who passed away peacefully at home.

Reply from Ian Willis, Director at Abney & Baker - Melksham

Thank you so much for your review. We’re over the moon that you think we’re the best.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (4)

  • Recipient: Abney & Baker LtdDate: Wednesday 31 May 2023
  • Recipient: Abney & Baker LtdDate: Thursday 31 Mar 2022
  • Recipient: Abney & Baker LtdDate: Thursday 30 Apr 2020

News (2)

News
  • Posted: Friday 19 Dec 2025As families come together over the Christmas period, it’s often the first time in a while that relatives spend extended time with older loved ones. Subtle changes can become more...
  • Posted: Friday 12 Sep 2025Abney & Baker has launched a new preventative care approach designed to help people stay stronger, live more independently, and ultimately need less care. Building on the success of its...

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abney & Baker Ltd to verify any information. View our terms and conditions. Abney & Baker Ltd has an Enhanced Service - more info.