Home Care Providers Owned by Home Care Preferred

Award winner
Group Review Score

Based in Winchmore Hill, London, Home Care Preferred believes people should be able to stay in their own homes and is committed to ensuring this is possible, whatever care needs they might have.

The kind and caring team has been carefully selected the ensure the best quality care. Service users receive care tailored to their needs and preferences so they can continue living the way they want.

The wide range of services...  

Home Care Preferred Locations (2)

Loading...
2 Home Care Providers owned by Home Care Preferred
Home Care Preferred Barnet
3c Galley House, Moon Lane, Barnet EN5 5YL
"Carers are very good, they are caring and careful. Management is very approachable and helpful. They call back as soon as she even helps me..."Read all 72 reviews
Visiting Care from £27 / hour

Home Care Preferred are providers of high-quality homecare for a wide range of people, enabling them to have the maximum independence whilst living at home. Care services are offered to those living... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Care Preferred London & Hertfordshire
Firs Farm Community Hub, Firs Lane, Winchmore Hill, London N21 2PJ
"A very well-organised, diligent and compassionate service. Responsive and listening staff who aim to provide authentic, warm care even in..."Read all 12 reviews
Visiting Care from £29 / hour|Live-in Care from £1,400 / week

Home Care Preferred was established in 2012 with the ambition of providing the best care possible. The team shares the passion, skills and personality that enables them to ensure clients and their families... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Home Care Preferred Reviews (84)

9.6

Home Care Preferred has a Group Review Score of 9.6 (9.573) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Care Preferred must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Care Preferred
Loading...
Showing 84 reviews matching selected criteria
Review of Home Care Preferred Barnet from M L (Client / Service User) published on 18 February 2026 Submitted via Postal Card
Overall Experience

Carers are very good, they are caring and careful. Management is very approachable and helpful. They call back as soon as she even helps me understand my letters, and will come over to solve my problems. Overall, they all are great as advertised.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated and always ready to assist.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from Linda G (Daughter of Client) published on 18 November 2025 Submitted via Postal Card
Overall Experience

The team at Home Care Preferred were outstanding! The carers were compassionate and looked after my mother with dignity and care during her final weeks - which allowed us to keep her at home surrounded by her family until she died. I would highly recommend this company to anyone requiring care at home.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Mum will be missed by all who cared for her and more. May she be blessed on her new journey for eternal happiness.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from E C (Friend of Client) published on 14 November 2025 Submitted via Website
Overall Experience

Home Care Preferred Barnet stepped in when my friend had returned home from hospital after having a fall. The management team went above and beyond, organising hospital beds, medication, speaking with GP's etc. Her live in carer was lovely, caring and compassionate. I have and will continue to recommend them.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Than you for your feedback and kind words. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from Robert B (Husband of Client) published on 10 November 2025 Submitted via Postal Card
Overall Experience
A first visit to give my wife her first shower in many weeks - she having rejected my (male) help, after an initial acceptance. My wife was at first positive and then became abusive and disputed the carer in all sorts of ways. I was most impressed by the manner in which the carer coped with this outburst, managing to 'talk her down' and resolve the situation.
My wife's response after the carer had departed was positive, and then accepted the second visit today with acceptance.

Overall, I could not have asked for better care, and I was in full agreement with her findings after the end of the first visit - which was to agree to call again but to be cautious about my wife's suitability of the client.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and glad that everything is working out well.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from H S (Client / Service User) published on 10 November 2025 Submitted via Postal Card
Overall Experience

Extremely happy with my carer. Very willing and goes above and beyond. A pleasure to have in my home.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from A R (Son of Client) published on 6 November 2025 Submitted via Website
Overall Experience

Qua's team stepped in to help my mother recently when her regular carer was on leave. I found the whole process very efficient including home assessment and subsequent electronic paperwork (thank you Diann). The two carers very quickly got used to my mother's routine and were efficient and courteous. It can be quite daunting for an elderly person to suddenly have a carer change, the two Home Care Preferred carers soon put my mother's mind at rest. Thank you.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Much appreciated. Please send our best wishes to mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from B M (Husband of Client) published on 18 August 2025 Submitted via Postal Card
Overall Experience

So far, the nurses have worked hard to help her, who can be stubborn and difficult.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind feedback and comments. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from K W (Daughter-in-law of Client) published on 4 July 2025 Submitted via Postal Card
Overall Experience

I'm very happy with all the carers, who are very caring, helpful and both my husband and I can't do without them.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from D B (Niece of Client) published on 4 July 2025 Submitted via Postal Card
Overall Experience

Home Care Preferred have provided my aunt with excellent care enabling her to stay in her own home.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Very much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from R H (Friend of Client) published on 3 June 2025 Submitted via Postal Card
Overall Experience

A very efficient service. Very understanding staff & administration. No complaints at all.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your comments and kind words. Much apprecated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from D G (Partner of Client) published on 30 May 2025 Submitted via Postal Card
Overall Experience

We had a carer to look after the person I usually care for. She stayed from 11 am to 10 pm doing the cooking and some housework. She has looked after my client before, but my client has dementia and doesn't remember. They get on very well, and my client enjoys her visits. The carer is very helpful and friendly and leaves the house looking spick and span, with my client very contented and well fed.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from Emelia O (Cousin of Client) published on 16 May 2025 Submitted via Website
Overall Experience

The Carers are very nice, very helpful and they would do their possible best to help. They are very professional, understanding, caring, kind and hard working. They also work together as a team which very helpful.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from M C (Client / Service User) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Care has been good, carers who drive a car are more beneficial to people who are housebound. My carer has been very willing to do anything I want help with.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Home Care Preferred Barnet from Janet W (Client / Service User) published on 6 May 2025 Submitted via Postal Card
Overall Experience

All the staff come on time, are very helpful, and will always do anything I asked them to do. I'm very happy with the situation.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from S P (Son of Client) published on 6 May 2025 Submitted via Postal Card
Overall Experience

Excellent service provider with exceptional service, even with care worker. Can't fault anything.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and positive comments. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from L T (Client / Service User) published on 6 May 2025 Submitted via Postal Card
Overall Experience

My carer is excellent! No complaints at all.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Much appreciated for your comments.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from Anvetta C (Friend of Client) published on 1 May 2025 Submitted via Website
Overall Experience

My friend who I've known since 2024, fell ill with COVID during her missionary trip to Poland so she had to quarantine during a brief stay in London over Christmas. She was quarantined and cared for by Home Care Preferred Barnet, and the support she received was exceptional.

She had been feeling extremely unwell and isolated, especially being so far from home, but the carers went above and beyond to ensure she was not only physically cared for but also emotionally supported. It was a huge relief to know someone I care about was in such good hands during such a difficult time.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from V D (Client / Service User) published on 30 April 2025 Submitted via Website
Overall Experience

The care they provide is truly exceptional. The carers are not only professional but genuinely caring, often going above and beyond. On one occasion, I had to visit A&E, and my carer stayed with me the entire night due to the long wait. They made sure I was comfortable, checked on me regularly, ensured I ate something, and kept me hydrated throughout. Their kindness and dedication made a difficult situation much easier. I would wholeheartedly recommend this care service to anyone in need.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from Gerhard S (Son-in-law of Client) published on 30 April 2025 Submitted via Website
Overall Experience
We've been making use of Home Care Preferred for months. They are very professional, compassionate and thorough.
The staff/management and carers are absolutely top class, friendly and disciplined.

I will certainly recommend them, the peace of mind they give is irreplaceable and highly appreciated.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Care Preferred Barnet from E D (Client / Service User) published on 25 April 2025 Submitted via Website
Overall Experience

They looked after me very well when I broke my both ankles until I got back on my feet. The Staffs in the office were very helpful, easy to talk to and very friendly. I can honestly say that they go a hundred and ten percent all out for you. Nothing is too much for them. Carers were very caring and supportive and extremely helpful. I highly recommend Home Care Preferred Barnet.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and hope you have fully recovered.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (2)

  • Recipient: Home Care PreferredDate: Friday 30 May 2025
  • Recipient: Home Care PreferredDate: Friday 31 May 2024

News (0)

News

There are no news items for Home Care Preferred.

Frequently Asked Questions about Home Care Preferred

Costs for home care providers owned by Home Care Preferred

Average costs for home care provided by Home Care Preferred by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Care Preferred, based on 2 out of their 2 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £28
Live-in Care (weekly) £1,400

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Home Care Preferred by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Care Preferred, based on 2 out of their 2 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Home Care Preferred own?

Home Care Preferred own 2 Agencies.

Which Home Care Preferred Agencies have the highest review score?

Home Care Preferred Barnet & Home Care Preferred London & Hertfordshire have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Care Preferred to verify any information. View our terms and conditions. Home Care Preferred has an Enhanced Service - more info.