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Home Care Preferred Barnet

3c Galley House, Moon Lane, Barnet, London EN5 5YL
Home Care Preferred Barnet Logo
Home Care Preferred Barnet logo
cannot speak more highly of them and they have given me my life back.Anne F(Wife of Client/Service User)
Home Care Preferred Barnet, Barnet
Excellent service from the outset. This is a perfect example of how to provide a care service.Phedra T(Daughter of Client/Service User)
Home Care Preferred Barnet, Barnet
I have been very impressed by the standards of best practice employed by Home Care Preferred.P B(Client / Service User)
Home Care Preferred Barnet, Barnet

Home Care Preferred are providers of high-quality homecare for a wide range of people, enabling them to have the maximum independence whilst living at home.

Care services are offered to those living in Barnet, North London and the surrounding boroughs. They support both hourly and live-in services

The friendly and professional care team deliver high standards of care that are tailored to the unique needs of each individual.

Home Care Preferred is a...  

Care Provided by Home Care Preferred Barnet

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27

Our rates will be competitive for the quality of service provided. Care will commence from £27 for 30 minutes and we also provide hourly and live-in care services. Price list is available upon request.

The price(s) shown are provided by the agency. Contact Home Care Preferred Barnet for full pricing details and T&Cs.

Contact Home Care Preferred Barnet to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Shir-Li Lim (Operations & Business Development Director)

Home Care Preferred Barnet Reviews (72)

9.9

Home Care Preferred Barnet has a Review Score of 9.9 (9.945) out of 10, based on 28 reviews in the last 2 years. Over all time Home Care Preferred Barnet has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from M L (Client / Service User) published on 18 February 2026 Submitted via Postal Card
Overall Experience

Carers are very good, they are caring and careful. Management is very approachable and helpful. They call back as soon as she even helps me understand my letters, and will come over to solve my problems. Overall, they all are great as advertised.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated and always ready to assist.

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Review from Linda G (Daughter of Client) published on 18 November 2025 Submitted via Postal Card
Overall Experience

The team at Home Care Preferred were outstanding! The carers were compassionate and looked after my mother with dignity and care during her final weeks - which allowed us to keep her at home surrounded by her family until she died. I would highly recommend this company to anyone requiring care at home.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Mum will be missed by all who cared for her and more. May she be blessed on her new journey for eternal happiness.

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Review from E C (Friend of Client) published on 14 November 2025 Submitted via Website
Overall Experience

Home Care Preferred Barnet stepped in when my friend had returned home from hospital after having a fall. The management team went above and beyond, organising hospital beds, medication, speaking with GP's etc. Her live in carer was lovely, caring and compassionate. I have and will continue to recommend them.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Than you for your feedback and kind words. Much appreciated.

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Review from Robert B (Husband of Client) published on 10 November 2025 Submitted via Postal Card
Overall Experience
A first visit to give my wife her first shower in many weeks - she having rejected my (male) help, after an initial acceptance. My wife was at first positive and then became abusive and disputed the carer in all sorts of ways. I was most impressed by the manner in which the carer coped with this outburst, managing to 'talk her down' and resolve the situation.
My wife's response after the carer had departed was positive, and then accepted the second visit today with acceptance.

Overall, I could not have asked for better care, and I was in full agreement with her findings after the end of the first visit - which was to agree to call again but to be cautious about my wife's suitability of the client.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and glad that everything is working out well.

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Review from H S (Client / Service User) published on 10 November 2025 Submitted via Postal Card
Overall Experience

Extremely happy with my carer. Very willing and goes above and beyond. A pleasure to have in my home.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

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Review from A R (Son of Client) published on 6 November 2025 Submitted via Website
Overall Experience

Qua's team stepped in to help my mother recently when her regular carer was on leave. I found the whole process very efficient including home assessment and subsequent electronic paperwork (thank you Diann). The two carers very quickly got used to my mother's routine and were efficient and courteous. It can be quite daunting for an elderly person to suddenly have a carer change, the two Home Care Preferred carers soon put my mother's mind at rest. Thank you.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Much appreciated. Please send our best wishes to mum.

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Review from B M (Husband of Client) published on 18 August 2025 Submitted via Postal Card
Overall Experience

So far, the nurses have worked hard to help her, who can be stubborn and difficult.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind feedback and comments. Much appreciated.

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Review from K W (Daughter-in-law of Client) published on 4 July 2025 Submitted via Postal Card
Overall Experience

I'm very happy with all the carers, who are very caring, helpful and both my husband and I can't do without them.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

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Review from D B (Niece of Client) published on 4 July 2025 Submitted via Postal Card
Overall Experience

Home Care Preferred have provided my aunt with excellent care enabling her to stay in her own home.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Very much appreciated.

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Review from R H (Friend of Client) published on 3 June 2025 Submitted via Postal Card
Overall Experience

A very efficient service. Very understanding staff & administration. No complaints at all.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your comments and kind words. Much apprecated.

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Review from D G (Partner of Client) published on 30 May 2025 Submitted via Postal Card
Overall Experience

We had a carer to look after the person I usually care for. She stayed from 11 am to 10 pm doing the cooking and some housework. She has looked after my client before, but my client has dementia and doesn't remember. They get on very well, and my client enjoys her visits. The carer is very helpful and friendly and leaves the house looking spick and span, with my client very contented and well fed.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

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Review from Emelia O (Cousin of Client) published on 16 May 2025 Submitted via Website
Overall Experience

The Carers are very nice, very helpful and they would do their possible best to help. They are very professional, understanding, caring, kind and hard working. They also work together as a team which very helpful.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

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Review from M C (Client / Service User) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Care has been good, carers who drive a car are more beneficial to people who are housebound. My carer has been very willing to do anything I want help with.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

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Review from Janet W (Client / Service User) published on 6 May 2025 Submitted via Postal Card
Overall Experience

All the staff come on time, are very helpful, and will always do anything I asked them to do. I'm very happy with the situation.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

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Review from S P (Son of Client) published on 6 May 2025 Submitted via Postal Card
Overall Experience

Excellent service provider with exceptional service, even with care worker. Can't fault anything.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and positive comments. Much appreciated.

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Review from L T (Client / Service User) published on 6 May 2025 Submitted via Postal Card
Overall Experience

My carer is excellent! No complaints at all.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Much appreciated for your comments.

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Review from Anvetta C (Friend of Client) published on 1 May 2025 Submitted via Website
Overall Experience

My friend who I've known since 2024, fell ill with COVID during her missionary trip to Poland so she had to quarantine during a brief stay in London over Christmas. She was quarantined and cared for by Home Care Preferred Barnet, and the support she received was exceptional.

She had been feeling extremely unwell and isolated, especially being so far from home, but the carers went above and beyond to ensure she was not only physically cared for but also emotionally supported. It was a huge relief to know someone I care about was in such good hands during such a difficult time.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words. Much appreciated.

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Review from V D (Client / Service User) published on 30 April 2025 Submitted via Website
Overall Experience

The care they provide is truly exceptional. The carers are not only professional but genuinely caring, often going above and beyond. On one occasion, I had to visit A&E, and my carer stayed with me the entire night due to the long wait. They made sure I was comfortable, checked on me regularly, ensured I ate something, and kept me hydrated throughout. Their kindness and dedication made a difficult situation much easier. I would wholeheartedly recommend this care service to anyone in need.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and feedback. Much appreciated.

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Review from Gerhard S (Son-in-law of Client) published on 30 April 2025 Submitted via Website
Overall Experience
We've been making use of Home Care Preferred for months. They are very professional, compassionate and thorough.
The staff/management and carers are absolutely top class, friendly and disciplined.

I will certainly recommend them, the peace of mind they give is irreplaceable and highly appreciated.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your feedback and kind words. Much appreciated.

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Review from E D (Client / Service User) published on 25 April 2025 Submitted via Website
Overall Experience

They looked after me very well when I broke my both ankles until I got back on my feet. The Staffs in the office were very helpful, easy to talk to and very friendly. I can honestly say that they go a hundred and ten percent all out for you. Nothing is too much for them. Carers were very caring and supportive and extremely helpful. I highly recommend Home Care Preferred Barnet.

Reply from Boon Leong Qua, Community Relations Manager at Home Care Preferred Barnet

Thank you for your kind words and hope you have fully recovered.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Tuesday 15 Oct 2024https://fb.watch/vd-E2eSN5z/

Awards / Recognitions (8)

Meet the Team (6)

Angie Ng Job Title: Managing Director Joined: 2018
Angie Ng

Angie started her career as a banker in 1982 and obtained her degree in Business Studies with a specialisation in UK Banking.

After having worked in banking for more than 30 years, Angie decided to retire and follow her passion for business by opening a care agency with her daughter Shir-li.

Angie has always had a caring and compassionate streak. She had cared for her terminally ill mother as well has her grandfather. Angie herself has also suffered an aneurysm and, for a time, engaged a private nurse to look after her. This experience of both receiving and delivering care gives Angie a unique perspective as a provider.

Angie is a very family-oriented individual. In her free time, she enjoys cooking, reading and completing Sudoku puzzles.

Shir-Li Lim Job Title: Operations & Business Development Director Joined: 2018
Shir-Li Lim

Shir-Li graduated from Sheffield Hallam University as a Physiotherapist but soon realised that her passion was for the care profession and decided to pursue opportunities in the sector.

Shir-Li first worked in the care profession at Home Care Preferred in Winchmore Hill. Here she excelled in several positions.

When the opportunity arose to open a Home Care Preferred branch in Barnet, along with other family members, Shir-Li welcomed this career progression. She became the Registered Care Manager and helped grow a successful branch.

After a period off for maternity leave, Shir-Li returned in a more varied role in which she can utilise her knowledge and skills. In addition to overseeing the Care Manager and Business Development Manager on the daily running of the business she also works with the management team to ensure the highest levels of care are delivered to clients. Shir-Li also collaborates with charities and relevant business partners to contribute towards well-being of the local community.

Boon Leong Qua Job Title: Community Relations Director Joined: 2018
Boon Leong Qua

Qua is Angie’s husband. He has worked in the banking and insurance industry for close to 20 years. Prior to this Qua worked in Singapore for 8 years in engineering and telecommunications.

“Care services are part and parcel of life; it does not always encompass the elderly but a variety of age groups.” – Qua

Qua was made aware of the importance of quality care when Angie sustained an aneurysm. Qua helped to find a carer and helped in her recovery.

In his spare time, Qua enjoys reading, travelling, cooking and spending quality time with friends and family.

Diann De Sousa Job Title: Registered Care Manager Joined: 2018
Diann De Sousa

Diann grew up in Kuwait and moved abroad to pursue her Bachelor’s in Psychology and Sociology. From an early age, she knew she wanted to help people, and in 2018, she got the opportunity to work in the care sector as a Support Assistant with Home Care Preferred. She knew immediately it was the right choice for her, and with Shir-Li’s guidance and support, she soon progressed to become a Team Leader. In March 2022, Diann became the care coordinator for the company. Diann studies for her care management qualification and, in the summer of 2024, became the registered care manager at Home Care Preferred in Barnet.

Diann is a fun-loving person who works well with people of different age groups. She enjoys challenges in life and is willing to explore new adventures. When she is not working, she likes spending time with her family, especially her nephew’s, watching a movie, or reading a book.

“Working in the care sector means every day is different and holds a new challenge, but at the end of the day, it also gives you job satisfaction. Just knowing that you made a difference in someone's life, and because of you, someone can live a happy and independent life in their own home.”

Michaela Curtis Job Title: Team Leader Joined: 2021
Michaela Curtis

Michaela has worked in the care sector since 2012. She joined Home Care Preferred in Barnet in 2021 as a Support Assistant and was promoted to a Team Leader in the summer of 2023.

Michaela particularly enjoys helping and training new team members and finds the care profession highly rewarding. Out of working hours, Michaela enjoys trying new cuisines and spending time with family and friends.

Rishab Bhattachan Job Title: Care Co-ordinator Joined: 2022
Rishab Bhattachan

Growing up, I always found great joy in connecting with the older generation. There was something deeply rewarding about hearing their stories, understanding their needs, and offering my support. This passion naturally led me into a career as a support assistant. After I gained experience, it was only right for me to combine my care for the elderly with my organisational skills, becoming a Care Coordinator.

As a Care Coordinator, I get the unique opportunity to interact with both the carers and the clients, forming meaningful relationships with both. This role allows me to act as a bridge, ensuring that the needs of the clients are met with empathy, attention, and efficiency.

The work I do is more than just a job—it’s a reflection of my values. I believe that everyone deserves care, respect, and dignity. I am proud to play a part in ensuring everyone feels valued and supported.

Frequently Asked Questions about Home Care Preferred Barnet

How many Carers does Home Care Preferred Barnet employ?

Home Care Preferred Barnet employs 48 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Care Preferred Barnet to verify any information. View our terms and conditions. Home Care Preferred Barnet has an Enhanced Service - more info.