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Home Care Preferred Barnet

3c Galley House, Moon Lane, Barnet EN5 5YL
Home Care Preferred Barnet Logo
Home Care Preferred Barnet logo
cannot speak more highly of them and they have given me my life back.Anne F(Wife of Client/Service User)
Home Care Preferred Barnet, Barnet
Excellent service from the outset. This is a perfect example of how to provide a care service.Phedra T(Daughter of Client/Service User)
Home Care Preferred Barnet, Barnet
I have been very impressed by the standards of best practice employed by Home Care Preferred.P B(Client / Service User)
Home Care Preferred Barnet, Barnet

Home Care Preferred are providers of high-quality homecare for a wide range of people, enabling them to have the maximum independence whilst living at home.

Care services are offered to those living in Barnet, North London and the surrounding boroughs. They support both hourly and live-in services

The friendly and professional care team deliver high standards of care that are tailored to the unique needs of each individual.

Home Care Preferred is a...  

Care Provided by Home Care Preferred Barnet

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27

Our rates will be competitive for the quality of service provided. Care will commence from £27 for 30 minutes and we also provide hourly and live-in care services. Price list is available upon request.

The price(s) shown are provided by the agency. Contact Home Care Preferred Barnet for full pricing details and T&Cs.

Contact Home Care Preferred Barnet to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Shir-Li Lim (Operations & Business Development Director)

Home Care Preferred Barnet Reviews (73)

9.9

Home Care Preferred Barnet has a Review Score of 9.9 (9.949) out of 10, based on 30 reviews in the last 2 years. Over all time Home Care Preferred Barnet has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from N B (Daughter of Client) published on 6 December 2019 Submitted via Postal Card
Overall Experience

Home Care Preferred stepped into the breach at the end of May 2019. Dad had deteriorated and we were struggling to cope. They impressed us from day one and continue to maintain excellent high standards. Our Dad is not the easiest client - allowing anyone other than his children to make him a cup of tea was an ordeal, let alone administer personal care. Somehow, his carers have managed this and more. Even though the current stage of his Alzheimer's is such that he can't remember names or who has just paid him a visit (and that includes his children) he talks with fondness about the 'ladies who make me tea'. We never thought it would be possible to have a carer look after dad knowing that he is being given the same compassion and care that we, his children, strive to give him. That is exceptional. We find the regular meetings with carers and management extremely helpful, particularly because Dad's health, habits and cognitive functions fluctuate due to the nature of the disease. Home Care Preferred have had such a positive impact on our dad and on our own lives, and we are forever grateful to them.

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Review from Joan S (Daughter-in-law of Client) published on 2 October 2019 Submitted via Website
Overall Experience
I would highly recommend Home Care Preferred Barnet. My husband and I are so glad that we did our research and found this great homecare provider. They are very professional, organised and provide more than just care for my mum-in-law.
They helped us with emergency cover that we needed quickly when my mum-in-law needed care earlier than anticipated. All of the carers are fantastic and my mum-in-law is really happy with the care they provide. She is always introduced to any new carers before they are handling her care on their own and looks forward to seeing them every day.

This is an excellent company, who are very caring as well as professional and reliable, I cannot recommend them enough. They are a fantastic team and everything is handled so well, alongside the client’s requirements.

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Review from S F (Client / Service User) published on 7 August 2019 Submitted via Postal Card
Overall Experience

The carers and management staff are very caring and supportive. They are never late. We are treated with dignity and respect.

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Review from R H (Client / Service User) published on 31 July 2019 Submitted via Postal Card
Overall Experience

I have found the carers to be extremely valuable during my time of recovery post-operation. They have also taken care of my husband who has dementia.

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Review from Jackie N (Daughter of Client) published on 25 June 2019 Submitted via Postal Card
Overall Experience

Home Care Preferred were very professional and easy to deal with. The carer was attentive and pleasant and did everything we asked her to do and more. Very easy people to communicate with using emails - as I live in Australia.

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Review from Jacquine G (Granddaughter of Client) published on 21 June 2019 Submitted via Postal Card
Overall Experience
In the 6 years of having working closely with at least 3 agencies, and 11 carers, this is the first time I have found cares who have been so spot on, loving, gentle, friendly, warm and genuine. They stick to the routine and my nana is happy as can be.
They are consistent, on time, work well together and so very helpful and positive.

So grateful and happy.

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Review from M A (Client / Service User) published on 10 April 2019 Submitted via Postal Card
Overall Experience

The carers are always punctual, very competent and professional.

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Review from Phedra T (Daughter of Client) published on 8 April 2019 Submitted via Website
Overall Experience

Excellent service from the outset. This is a perfect example of how to provide a care service. Despite the language barrier we thought might be an issue, this proved not to be the case and Mum was able to communicate her needs adequately with the girls. A professional and well organised team who kept us informed of any potential problem and even using their initiative to call the doctor out on one occasion when Mum complained of feeling unwell. Will not hesitate to use Home Care Preferred again should we need to.

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Review from Anne F (Wife of Client) published on 1 April 2019 Submitted via Postal Card
Overall Experience
We have had a live-in carer for my husband since December 2018. The care he has had has been excellent. He was falling up to three times a day but since we have had live in care he has not fallen once.
Home Care Preferred are not only very mindful of the needs of their client but also in our case my needs as it is very challenging initially having someone living in.
They also took care to match our carer with us.

They are always available to discuss any issues and pay enormous attention to every aspect of the care programme. I highly recommend them. I cannot speak more highly of them and they have given me my life back.

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Review from R G (Client / Service User) published on 27 March 2019 Submitted via Postal Card
Overall Experience

Very satisfied. Excellent, reliable service. Caring is tactful, helpful and pleasant Thank you for a service. I would not hesitate to recommend.

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Review from P B (Client / Service User) published on 14 March 2019 Submitted via Postal Card
Overall Experience
This is my first experience of needing help at home. I have been very impressed by the standards of best practice employed by Home Care Preferred. By the intelligent and well informed standards of care. The willingness and ability to help in any way needed or requested.

Also the meticulous attention to checks that the care given is accurate and of high quality. The courtesy of keeping client informed of any changes.

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Review from Jude D (Client / Service User) published on 8 November 2018 Submitted via Website
Overall Experience

My parents are really delighted with the care and assistance that the carer provides to them. He always arrives promptly and my dad who is 91 is so grateful for help washing and dressing, it makes him much less tired and able to cope and enjoy his day. The carer is very kind, patient and aware of both my parent's physical capacities. He is also excellent company and is just a pleasure. The carer organises my father's medication, gives it to him, puts in his hearing aids, helps wash and dress him and gives him breakfast, He recognises my father's need for engagement and they have good chats. I feel my parents are in the best and safest hands and that is all you can ask for.

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Review from Vicky Z (Daughter of Client) published on 7 November 2018 Submitted via Website
Overall Experience

I am so glad I found Home Care Preferred, the carer that we have had looking after my mum has really brought her back out of her shell in under a week. Nothing is too much and they do everything to a high standard. If I have any problems I send a message and it is dealt with almost immediately.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Tuesday 15 Oct 2024https://fb.watch/vd-E2eSN5z/

Awards / Recognitions (8)

Meet the Team (6)

Angie Ng Job Title: Managing Director Joined: 2018
Angie Ng

Angie started her career as a banker in 1982 and obtained her degree in Business Studies with a specialisation in UK Banking.

After having worked in banking for more than 30 years, Angie decided to retire and follow her passion for business by opening a care agency with her daughter Shir-li.

Angie has always had a caring and compassionate streak. She had cared for her terminally ill mother as well has her grandfather. Angie herself has also suffered an aneurysm and, for a time, engaged a private nurse to look after her. This experience of both receiving and delivering care gives Angie a unique perspective as a provider.

Angie is a very family-oriented individual. In her free time, she enjoys cooking, reading and completing Sudoku puzzles.

Shir-Li Lim Job Title: Operations & Business Development Director Joined: 2018
Shir-Li Lim

Shir-Li graduated from Sheffield Hallam University as a Physiotherapist but soon realised that her passion was for the care profession and decided to pursue opportunities in the sector.

Shir-Li first worked in the care profession at Home Care Preferred in Winchmore Hill. Here she excelled in several positions.

When the opportunity arose to open a Home Care Preferred branch in Barnet, along with other family members, Shir-Li welcomed this career progression. She became the Registered Care Manager and helped grow a successful branch.

After a period off for maternity leave, Shir-Li returned in a more varied role in which she can utilise her knowledge and skills. In addition to overseeing the Care Manager and Business Development Manager on the daily running of the business she also works with the management team to ensure the highest levels of care are delivered to clients. Shir-Li also collaborates with charities and relevant business partners to contribute towards well-being of the local community.

Boon Leong Qua Job Title: Community Relations Director Joined: 2018
Boon Leong Qua

Qua is Angie’s husband. He has worked in the banking and insurance industry for close to 20 years. Prior to this Qua worked in Singapore for 8 years in engineering and telecommunications.

“Care services are part and parcel of life; it does not always encompass the elderly but a variety of age groups.” – Qua

Qua was made aware of the importance of quality care when Angie sustained an aneurysm. Qua helped to find a carer and helped in her recovery.

In his spare time, Qua enjoys reading, travelling, cooking and spending quality time with friends and family.

Diann De Sousa Job Title: Registered Care Manager Joined: 2018
Diann De Sousa

Diann grew up in Kuwait and moved abroad to pursue her Bachelor’s in Psychology and Sociology. From an early age, she knew she wanted to help people, and in 2018, she got the opportunity to work in the care sector as a Support Assistant with Home Care Preferred. She knew immediately it was the right choice for her, and with Shir-Li’s guidance and support, she soon progressed to become a Team Leader. In March 2022, Diann became the care coordinator for the company. Diann studies for her care management qualification and, in the summer of 2024, became the registered care manager at Home Care Preferred in Barnet.

Diann is a fun-loving person who works well with people of different age groups. She enjoys challenges in life and is willing to explore new adventures. When she is not working, she likes spending time with her family, especially her nephew’s, watching a movie, or reading a book.

“Working in the care sector means every day is different and holds a new challenge, but at the end of the day, it also gives you job satisfaction. Just knowing that you made a difference in someone's life, and because of you, someone can live a happy and independent life in their own home.”

Michaela Curtis Job Title: Team Leader Joined: 2021
Michaela Curtis

Michaela has worked in the care sector since 2012. She joined Home Care Preferred in Barnet in 2021 as a Support Assistant and was promoted to a Team Leader in the summer of 2023.

Michaela particularly enjoys helping and training new team members and finds the care profession highly rewarding. Out of working hours, Michaela enjoys trying new cuisines and spending time with family and friends.

Rishab Bhattachan Job Title: Care Co-ordinator Joined: 2022
Rishab Bhattachan

Growing up, I always found great joy in connecting with the older generation. There was something deeply rewarding about hearing their stories, understanding their needs, and offering my support. This passion naturally led me into a career as a support assistant. After I gained experience, it was only right for me to combine my care for the elderly with my organisational skills, becoming a Care Coordinator.

As a Care Coordinator, I get the unique opportunity to interact with both the carers and the clients, forming meaningful relationships with both. This role allows me to act as a bridge, ensuring that the needs of the clients are met with empathy, attention, and efficiency.

The work I do is more than just a job—it’s a reflection of my values. I believe that everyone deserves care, respect, and dignity. I am proud to play a part in ensuring everyone feels valued and supported.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Care Preferred Barnet to verify any information. View our terms and conditions. Home Care Preferred Barnet has an Enhanced Service - more info.