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Home Care Provider Owned by Home Sweet Home Care Agency Ltd in North Yorkshire

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  • Home Care Provider Owned by Home Sweet Home Care Agency Ltd in North Yorkshire

Only the locations & reviews in North Yorkshire for Home Sweet Home Care Agency Ltd are showing below.

View the details of all 2 locations (with 1 reviews) owned by Home Sweet Home Care Agency Ltd

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Home Sweet Home Care Agency Ltd Locations in North Yorkshire (1)

1 Home Care Provider owned by Home Sweet Home Care Agency Ltd in North Yorkshire
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Home Sweet Home Care Agency Ltd Reviews in North Yorkshire (1)

Reviews posted for members of Home Sweet Home Care Agency Ltd

Overall Experience
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Reviewer Connection to Home Sweet Home Care Agency Ltd
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Review of

Home Sweet Home Care Agency Ltd

from Peter M (Client) published on 18 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
My regular Care Company moved out of the area so I moved to Home Sweet Home.
Big mistake but I wasn't exactly spoilt for choice locally.
I limped through a month of sub standard Care (I used to be a Caregiver myself) with visit times varying and not as promised initially per agreed assessment.
My
Caregivers did not provide the Service promised, were dishevelled and were obviously unkempt. The first time I've actually bought 'Fabreeze' to spray after they'd departed.
I do not recommend Home Sweet Home to anyone seeking quality Care.
Reply from Heather Thompson, Director at Home Sweet Home Care Agency LtdHome sweet home responded to the initial enquiry the same day and completed a standard assessment, during which visit times and care requirements were agreed and documented. Call monitoring records confirm visits were delivered consistently in line with the agreed schedule. During the period of care, no formal concerns were raised regarding missed tasks or failure to deliver the agreed service.

The client did contact the office to raise a concern about a staff members appearance. Management carried out a same-day unannounced spot check, which did not substantiate the concern. The staff member was appropriately presented and met our required standards.

Following a review of care notes, call logs and monitoring records, we do not find the claims made to be supported by the documented evidence, nor are they reflective of the standard of care our service provides.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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