7 Woodlands Road, Malton YO17 8LB
Care Provided
- Dementia
- Visiting Care
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Home Care Providers Owned by Home Sweet Home Care Agency Ltd in North Yorkshire
Home Care Providers Owned by Home Sweet Home Care Agency Ltd
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Review of Home Sweet Home Care Agency Ltd from Peter M (Client / Service User) published on 18 February 2026 Submitted via Website•
Overall Experience
My regular Care Company moved out of the area so I moved to Home Sweet Home.
Big mistake but I wasn't exactly spoilt for choice locally.
I limped through a month of sub standard Care (I used to be a Caregiver myself) with visit times varying and not as promised initially per agreed assessment.
My Caregivers did not provide the Service promised, were dishevelled and were obviously unkempt. The first time I've actually bought 'Fabreeze' to spray after they'd departed.
Big mistake but I wasn't exactly spoilt for choice locally.
I limped through a month of sub standard Care (I used to be a Caregiver myself) with visit times varying and not as promised initially per agreed assessment.
My Caregivers did not provide the Service promised, were dishevelled and were obviously unkempt. The first time I've actually bought 'Fabreeze' to spray after they'd departed.
I do not recommend Home Sweet Home to anyone seeking quality Care.
↩Reply from Heather Thompson, Director at Home Sweet Home Care Agency Ltd
Home sweet home responded to the initial enquiry the same day and completed a standard assessment, during which visit times and care requirements were agreed and documented. Call monitoring records confirm visits were delivered consistently in line with the agreed schedule. During the period of...
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