Home Care Providers Owned by St Margarets Homecare in North Yorkshire

Thank you to every member of the team for all that you do. You make such a positive difference to my mum's life and to ours, and we are truly grateful for your dedication and support. You are all amazing.

Care is on time and consistant. The local management team are exceptional and any issues are resolved at once. My mother, overall is happy with the care she recieves on a daily basis and wouldnt change.

When my family needed live in care for my mother in her final weeks at home, we were facing one of the hardest times of our lives, and inviting a stranger into such an intimate situation felt daunting.

From day one, every concern disappeared. The care we received was exceptional. Our carer brought professionalism, compassion, medical knowledge, and calm reassurance, while working seamlessly with NHS staff, monitoring every detail, and helping me understand each stage of my mother's care.

What meant the most was the kindness shown, not only to my mother, but to me as her daughter. I was encouraged to rest, take breaks, and keep going when things felt overwhelming.

The standard of care was outstanding throughout. My mother was treated with dignity, tenderness, and respect, and I was supported in ways I will never forget. I cannot recommend St Margarets highly enough.

We can't recommend them highly enough.

My Mum Muriel received outstanding care from St Margaret's until her death this month aged 94. The support enabled her to live quite an independent life at home right up to the end. After my Dad died, and her health gradually deteriorated, the carers were sensitive to offering support that met he changing needs as time went on. Thank you for all you did for her.

It all worked very well and we have St. Margaret's to thank.

My brother has special needs around social impairments and cognition. He has been living independently for years and due to a change of physical needs now requires more support in his own home. St Margaret's provided first-class support from day 1. Staff coming in are truly caring and professional. As I do not live locally but have a legal responsibility for my brother I have interacted with St Margaret's office quite frequently during this transition period in order to coordinate on practical aspects including medication. St Margaret's staff support trips out for appointments or for a change of scene which is a great help to my brother. This has all gone smoothly and a few hiccups have quickly been sorted. St Margaret's has shown they can really work as a team with the family, some of the office staff get involved in visits so they understand and have insight into my brother's needs and abilities. It is reassuring that I can use the portal to see how visits have gone.

From the first telephone call /inquiry this provider has been wonderful. Senior staff and day-to-day carers are always polite and helpful. My mum was reluctant to admit that she needed support but now she looks forward to her "ladies" who visit 6 days a week. They always do whatever she asks and bring a cheery smile. I feel confident that mum greatly benefits from this service. Thanks to all.

St Margaret's has been looking after my mum for the past 9-10 months and I can honestly say our experience has been excellent. The carers have been great with my mum, they have been professional and caring, treating my mum with dignity and respect. She has developed a bond with a number of her regular carers who sit and chat with her when they have completed their tasks. My sister and I have found St Margaret's very easy to work with, the team have been very responsive to our requests and needs. My mum has now gone into a residential care home and we would like to thank the team at St Margaret's for all they have done for us.

I am happy to recommend St Margaret's to others looking for quality home care.

Our second experience with St Margaret's as a family, this time for my grandma (previously had cared for my grandpa) and cannot recommend them enough. Grandma genuinely looked forward to the team coming, her carer especially. The team helped to put our minds at ease knowing that Grandma was being supported by genuinely kind and caring people, who ensured her dignity was maintained as her needs changed. We had a fantastic experience for both of my grandparents and I would not hesitate to recommend St Margaret's to anybody.

including the management staff.

Thank you for your ongoing service.

The St Margaret's team have been so supportive of my Mother. She sadly had a bad fall in December 2024. St Margarets came to support my sisters and me, with continuing care for Mum in her Flat in Harrogate. Morning and evening, 7 days per week, the St Margarets Team were so helpful and kind, administering medicines and eye drops and helping with exercises, for both cognitive and movement. The friendly staff made the meetings, enjoyable, and constructive for her recovery, as well as helpful, for Mum and ourselves. We cannot praise them highly enough. A huge thank you for all that you have done. We would all be very happy to recommend you to others.

Mum has now moved, we would be happy to use St Margaret's Homecare services again and would recommend to others.

We approached St Margaret's Homecare when we moved Mum to live near us in Harrogate almost 3 years ago. From the initial meeting, we found both the management team and the team of caregivers to be friendly, professional, approachable, empathetic and caring. Everyone has gone above and beyond to provide care of an excellent standard to Mum and we are all very grateful. The attention to detail with regards to person-centred care is second to none. Thank you for all that you do and all you have done.

St Margaret's have been helping my mum and dad daily with washing and dressing and some other household tasks over a period of several weeks now after both had falls and broke bones. We just couldn't provide the amount of care needed on our own so approached St Margaret's for help as they had been personally recommended to us. We've met the carers at various times and without exception, they have all been really friendly, professional, helpful, and efficient, as have their management team. We're really pleased with them and I would have no hesitation in using their service again and recommending them to others.

Thank you.

We never ever expected to be in this situation and our shock and heartbreak are being supported by your team.

Our experience with St Margaret's Homecare has been excellent. Communication with the team has always been quick and effective with prompt responses to any contact from us. All the carers have been lovely with my mum and have treated her with respect and dignity. We have really appreciated the attention to detail paid to the small tasks like making the bed neatly, emptying bins and washing up to keep Mum's home clean and tidy when she is no longer able to do these jobs herself. We have been delighted with the service provided by St Margaret's Homecare and we would definitely recommend St Margaret's to anyone else looking for carers for a relative.