Home Care Providers Owned by Aroma Care People Ltd in West Midlands

We phoned the company and emailed them to stop the carers coming, there would have been others more needy than my husband. I was disappointed in the original visit, and will contact the hospital to state that although we contacted the company, they continued to send someone.

Having suffered a fall shattering my left femur and breaking my clavicle on my discharge from hospital I have been looked after by the lovely carers from Aroma Care. I found them all to be extremely gentle, caring, friendly, respectful and professional in all aspects of their nursing care. During my first week I was unable to wash myself properly, my walking was poor and I was very slow in my movement. Their kind encouragement and patience with me knew no bounds. Nothing was too much trouble. On getting dressed I was handled gently, always asked what I would like to wear and they took care that at no time did I feel cold or was left sat uncomfortably. Instead of feeling helpless I felt respected at all times and I felt that they took great compassion in their vocational skills. It feels now like I have made new good and loyal friendships, such pleasant ladies. Joy was my main carer but my gratitude extends also to Beatrice, Mary and Judith all of whom are a credit to your company.

My carers are friendly and reliable. I can depend on them to arrive at more or less the same time every day. They wash and dress me efficiently in the morning, make the bed and get breakfast. At lunch and tea time they provide meals to my specification and carry out any other tasks that need to be done. Generally the work is shared between the same two people which ensures a routine is maintained, though I appreciate that new faces are inevitable from time to time.

My only niggle is with timing. I understand that precision is impossible with all the variables, but I find that the evening timing is too early; it's not ideal to be in my pyjamas by 5.30 when I don't go to bed before 9.30 and, sometimes, am out for tea

Well was having four visits a day from the care team starting at six in the morning, so pleased when able to cancel some of them. Must say thanks to the team of carers for what they did for me. Washing my back and legs, getting me dressed ready for the day ahead, as unable to bend down, some washing up and hoovering downstairs rooms when they needed doing was also on the list they did. Think they the care team have been very well trained and can't thank them enough, so big thanks from me. (You are very welcome) was their reply when I thanked them!

We can't praise William enough, he cares for mt auntie Margaret with care and attention (and good humour). He knows her well, and we are very grateful for this. Although the days when William is not attending the other carers are not as helpful and often don't stay for the allotted time, this often can distress Margaret, and on occasion they have come to put her to bed at 6:30 PM, which is too early! (Again, it's when not William).

Promising.

P.s if the lunch time call could be be around 12.30ish that would be better for me mum as the 7 hr gap is a bit big.

My mother had a bad fall and was in hospital for approx 5 weeks. When she came out, being her son, I helped when I could, but your company carried out additional care to a high standard. I could not fault the service we received. Thank you.

I would recommend Aroma Care to anyone. The carers are excellent and very helpful. If I need more care in the future, I hope I will be able to have them again. My thanks to them all.

We felt very comfortable and pleased with his help this morning.

Especially rosemary and Miriam

I have been under the care of Aroma Care for eight months now I frequently say to the Carer who comes " I don't know how I managed without you" Every Carer who comes daily treats me with great care, is friendly and always show's a genuine concern for my wellbeing. They all have a wonderful sense of humour and we have a laugh. From the first day I started with them, " I felt I have a little friends in my corner" and I still feel that. Not only the physical help they give me but my life with them coming daily has definitely cheered me up. Such lovely Carers, you have a wonderful team that visit daily.

The care for mum is commanding patience & understanding with Dementia being involved.

The carers are very nice and I have made friends with lots them.my favorite among them is Kennedy and Rosemary,their genuine kindness and highly in skills in managing my daily needs.they always take a time to share laughter and make each day brighter.I totally trust them!

I am well looked after and my times they come are suitable. So no problems are raised. I find what they do is excellent. My meals are done on time. My main carer is very thorough and always smiles. We chat freely all the time, and she sorts out any problems should they come up.

They both need to be praised!

The care and attention given by the two members of Aroma Care's staff has been exemplary. Their manner has been cheerful, encouraging and very respectful.

I have never had to have care before at home and didn't know what to expect, the team were at home ready to welcome me back and settle me back home, I have nothing but praise for the care I have received, they are caring thoughtful and happy to help with anything I need ,my father passed away recently and I was treated with care and compassion

Highly recommend Aroma Care to anyone looking for dependable, compassionate carers.