Home Care Providers Owned by Aroma Care People Ltd
9.1
Group Review Score
(the average from all locations with a review score)
Aroma Care People Ltd Locations (3)
Aroma Care Northamptonshire
9.4
26 reviews
Unit 4 Regent Park, Booth Drive, Wellingborough NN8 6GR
"The carers I have had to help me, have all been kind and respectful. They have helped me towards becoming independent and I'm very…" Read all 26 reviews
Aroma Care Northamptonshire provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about Aroma Care Northamptonshire
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26 / hour
- Live-in Care from £1,350 / week
Aroma Care Warwickshire
9.2
52 reviews
Middlemarch Business Park, 1st Floor Unit 6 The Cobalt Centre, Siskin Parkway East, Coventry CV3 4PE
"It has been really hard to hand over care. But really it has been smoother than I thought it would be. Mum has total confidence and has…" Read all 52 reviews
Aroma Care People provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals,… Read more about Aroma Care Warwickshire
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £26 / hour
- Live-in Care from £1,350 / week
Aroma Care Gloucestershire
8.5
10 reviews
Room 44 Council Offices, High Street, Moreton-in-Marsh GL56 0LW
"The carers at Aroma Care are excellent, they all work so hard and are cheerful, very respectful and put you at ease in difficult…" Read all 10 reviews
Aroma Care Gloucestershire provides quality care and support in people 's own homes. Home care includes personal care (such as assistance showering, going to the toilet etc), help with daily chores such as preparing meals, shopping, complex care… Read more about Aroma Care Gloucestershire
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £30 / hour
- Live-in Care from £1,350 / week
Aroma Care People Ltd Reviews (88)
9.1
Aroma Care People Ltd has a Group Review Score of 9.1 (9.061) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aroma Care People Ltd must have a Review Score.
Review of
Aroma Care Warwickshire
from Tracey S (Client) published on 24 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have never had to have care before at home and didn't know what to expect, the team were at home ready to welcome me back and settle me back home, I have nothing but praise for the care I have received, they are caring thoughtful and happy to help with anything I need ,my father passed away recently
and I was treated with care and compassion
Reply from Lauren Nilsson, Service Quality and Compliance Manager at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from Delia B (Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've been using Aroma Care for some time now, and I honestly couldn't be happier with the care and support I receive. My regular carers are absolutely wonderful - they're reliable, kind, and always go the extra mile to make sure I'm comfortable and well looked after.
It makes such a difference to have
It makes such a difference to have
carers who not only do their job so well but who genuinely care. They're respectful, friendly, and bring a lovely sense of calm and positivity into my home.
Highly recommend Aroma Care to anyone looking for dependable, compassionate carers.
Highly recommend Aroma Care to anyone looking for dependable, compassionate carers.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from Lindsey L (Daughter of Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It has been really hard to hand over care.
But really it has been smoother than I thought it would be. Mum has total confidence and has relaxed now in the knowledge that anything will be dealt with with confidence and keeping her dignity as much as possible.
Her main carer handles any problem with confidence
But really it has been smoother than I thought it would be. Mum has total confidence and has relaxed now in the knowledge that anything will be dealt with with confidence and keeping her dignity as much as possible.
Her main carer handles any problem with confidence
and kindness.
As a family we feel mum is in very safe hands. Thankyou
As a family we feel mum is in very safe hands. Thankyou
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from J W (Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
B always enters with a happy smile, calls me by my name, and then asks me how I am. It feels genuine, and she does a wonderfully efficient job.
She arrives very promptly for 99% of her calls, only being late in an emergency.
She cooks my food very successfully,
When she leaves she often says "mi
She arrives very promptly for 99% of her calls, only being late in an emergency.
She cooks my food very successfully,
When she leaves she often says "mi
do" which translates to I love you in English.
Thank you.
Thank you.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from C A (Daughter of Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Pleased that mum has 2 regular carers very reassuring for not only mum but myself as well.
Cannot fault our regular carers at all very caring to not only my mum but me as well which is very much appreciated by both. Have built a good relationship with mums regular carers.
If our regular carers are
Cannot fault our regular carers at all very caring to not only my mum but me as well which is very much appreciated by both. Have built a good relationship with mums regular carers.
If our regular carers are
on leave find their replacements just as considerate & caring but always pleased to see our regulars back.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from Nick B (Husband of Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We asked the carers if they could come a little later in the morning. They went out of their way to change our time slot which is now much better. We are really grateful to them and to Aromacare for accommodating us.
The carers are absolutely wonderful and we cannot praise them highly enough.
The carers are absolutely wonderful and we cannot praise them highly enough.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from John H (Client) published on 17 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care from skilled staff who attend to me with kindness and humour and have built up good relations with my family. i appreciate having continuity of ccare from the same refular carers who know me well, and am grateful for shaves and hair-washing.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from Pauline S (Client) assisted by family/friend published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been receiving care since August 2025. The carer has been absolutely amazing and I cannot stress how grateful I am for the help and support I have. Nothing is too much trouble. I am treated with the utmost dignity at all times.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from V L (Client) assisted by family/friend published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers are always a pleasure to welcome into home.
Without exception they are always cheerful, friendly, respectful and very kind and professional in the level of care.
Without exception they are always cheerful, friendly, respectful and very kind and professional in the level of care.
Reply from Lauren Nilsson, Service Quality and Compliance Manager at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from K T (Daughter of Client) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have realised that Joy has been a carer for my Mum for one year now. We would just like to say that Mum has been very pleased with the care she has received from Joy.
Joy is always friendly and thoughtful in everything she does and we have been happy to trust her to understand how Mum likes things
Joy is always friendly and thoughtful in everything she does and we have been happy to trust her to understand how Mum likes things
to be done, for example, when she had her cataract operation and needed specific aftercare with several different eye drops.
We hope this special relationship between Mum and her carer will continue.
We hope this special relationship between Mum and her carer will continue.
Reply from Lauren Nilsson, Service Quality and Compliance Manager at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from B P (Mother of Client) published on 10 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just a compliment for Joanna as she always goes above and beyond for caring for my daughter. Nothing is too much for her to do. She always has my daughters care and making sure my daughter is safe at the forefront of her mind. My daughter has an amazing bond with her. She takes so much pride in her
work. We feel very lucky that we have such a dedicated carer for my daughter. She is a credit to the company.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from S P (Daughter of Client) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very reliable, lovely, friendly ladies.
All very caring towards my mother.
All very caring towards my mother.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from D M (Client) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My main carers is kind, works very hard and always makes sure here standards are very high. She never slacks with attention to detail.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from C M (Wife of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
So far very satisfied with the care of R. Pleasant, caring and treated R with the respect he desired. He gets on well with AH and MA, and other carers. They also ask me if I am ok, which is good.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from H H (Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care very good even when they are very hard pressed. More carers to the amount of visits. Time was very good for carers to do their own planning.
All very kind at all times.
All very kind at all times.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from Gervald F (Husband of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For several weeks now, R has visited three times per day and is always cheerful and chatty. The actual times she has turned up can't always be predicted, but she always does everything that we ask. She is a great help to me and my wife, and we value her visits.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from D C (Son of Client) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
In 2024 from when you took over it started good but after a while had on cara was vile and rough with mom she was removed second cara in 2025 hit my and moms dogs with iron bar and lock him self in house on his own with mom 3rd cara woke me up at 5am with touch in my face witch hade been agreed from
7am but rest care team have been brilliant at leat 4 of them.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Gloucestershire
from J B (Son of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Extremely poorly managed, per the following:
1) Regularly fail to wake Mum up; leaving her to sleep all day in the armchair, in her nightclothes.
2) Regularly attend at the wrong times of day.
3) Assigned a carer who is scared of dogs and therefore couldn't enter the property, on multiple occasions.
4)
Failed to record, report or inform anyone that Mum had a fall, despite very obvious bruising.
5) Unresponsive management team who say they will do things and/or improve service levels but don't, even when directed to by the Local Authority.
6) Zero continuity of service because it's rarely the same carer in attendance, even on the same day.
5) Unresponsive management team who say they will do things and/or improve service levels but don't, even when directed to by the Local Authority.
6) Zero continuity of service because it's rarely the same carer in attendance, even on the same day.
It's only my opinion based on personal experience, but I would suggest avoiding at all costs.
Reply from Alison Bullous, Head of Service at Aroma Care Gloucestershire
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Review of
Aroma Care Warwickshire
from John R (Client) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very satisfied with care, dependable and pleasant, can not fault the service.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Review of
Aroma Care Warwickshire
from G H (Client) assisted by family/friend published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Good communication when running late.
Friendly, caring and happy carers. Observant of changes in my physical condition.
Good compliance with company policies.
Friendly, caring and happy carers. Observant of changes in my physical condition.
Good compliance with company policies.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire
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Frequently Asked Questions about Aroma Care People Ltd
Costs for home care providers owned by Aroma Care People Ltd
Average costs for home care provided by Aroma Care People Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Aroma Care People Ltd, based on 3 out of their 3 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £27.33 |
| Live-in Care (weekly) | £1,350 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Aroma Care People Ltd own?
Aroma Care People Ltd own 3 Agencies.
Which Aroma Care People Ltd Agencies have the highest review score?
Aroma Care Northamptonshire, Aroma Care Warwickshire & Aroma Care Gloucestershire have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aroma Care People Ltd to verify any information. View our terms and conditions. Aroma Care People Ltd has a Platinum Service – more info.