Home Care Providers Owned by Aroma Care People Ltd

The carers that come are kind, helpful, can't fault them.

Each of the carers have been thoughtful friendly and cheerful.They have been careful in everything that they undertook.Their visits have been timely and consistent.The administration has always been efficient and helpful. I would not have asked for any better standard of care. I look forward to being looked after for years to come.

We phoned the company and emailed them to stop the carers coming, there would have been others more needy than my husband. I was disappointed in the original visit, and will contact the hospital to state that although we contacted the company, they continued to send someone.

Every carer from initially starting to current date have been extremely professional, courteous, friendly and as I tell them all "pure angels". Never had any complaints big or small. Thoroughly recommend.

Having suffered a fall shattering my left femur and breaking my clavicle on my discharge from hospital I have been looked after by the lovely carers from Aroma Care. I found them all to be extremely gentle, caring, friendly, respectful and professional in all aspects of their nursing care. During my first week I was unable to wash myself properly, my walking was poor and I was very slow in my movement. Their kind encouragement and patience with me knew no bounds. Nothing was too much trouble. On getting dressed I was handled gently, always asked what I would like to wear and they took care that at no time did I feel cold or was left sat uncomfortably. Instead of feeling helpless I felt respected at all times and I felt that they took great compassion in their vocational skills. It feels now like I have made new good and loyal friendships, such pleasant ladies. Joy was my main carer but my gratitude extends also to Beatrice, Mary and Judith all of whom are a credit to your company.

If I could give a zero I would. Poorly managed, care times changed without notice frequently and the carers are always late. Despite many complaints service never improves. Manager not interested, makes promises he doesn't keep and refuses to take responsibility blaming anyone except himself. Total incompetence avoid if you can.

My carers are friendly and reliable. I can depend on them to arrive at more or less the same time every day. They wash and dress me efficiently in the morning, make the bed and get breakfast. At lunch and tea time they provide meals to my specification and carry out any other tasks that need to be done. Generally the work is shared between the same two people which ensures a routine is maintained, though I appreciate that new faces are inevitable from time to time.

My only niggle is with timing. I understand that precision is impossible with all the variables, but I find that the evening timing is too early; it's not ideal to be in my pyjamas by 5.30 when I don't go to bed before 9.30 and, sometimes, am out for tea

Well was having four visits a day from the care team starting at six in the morning, so pleased when able to cancel some of them. Must say thanks to the team of carers for what they did for me. Washing my back and legs, getting me dressed ready for the day ahead, as unable to bend down, some washing up and hoovering downstairs rooms when they needed doing was also on the list they did. Think they the care team have been very well trained and can't thank them enough, so big thanks from me. (You are very welcome) was their reply when I thanked them!

We can't praise William enough, he cares for mt auntie Margaret with care and attention (and good humour). He knows her well, and we are very grateful for this. Although the days when William is not attending the other carers are not as helpful and often don't stay for the allotted time, this often can distress Margaret, and on occasion they have come to put her to bed at 6:30 PM, which is too early! (Again, it's when not William).

Promising.

My mum, who sadly passed away a few weeks ago, was cared for by a team from Aroma for about 2 years, and I cannot rate them highly enough. They were always cheerful and friendly, and took mum's grumbles with good grace. Personal care is always difficult, but the teams professionalism set her at ease.She loved to chat and they always seemed ready to listen to her talk about her grandchildren; her only complaint was that they couldn't stay longer. Special shout-outs to Blessings, Temi, Prince, 'K' and Anne.

P.s if the lunch time call could be be around 12.30ish that would be better for me mum as the 7 hr gap is a bit big.

On the whole, very good. Carers are on time, friendly and get on well with the work.

My mother had a bad fall and was in hospital for approx 5 weeks. When she came out, being her son, I helped when I could, but your company carried out additional care to a high standard. I could not fault the service we received. Thank you.

I am very satisfied the way I am looked after.

I would recommend Aroma Care to anyone. The carers are excellent and very helpful. If I need more care in the future, I hope I will be able to have them again. My thanks to them all.

We felt very comfortable and pleased with his help this morning.

Especially rosemary and Miriam

I have been under the care of Aroma Care for eight months now I frequently say to the Carer who comes " I don't know how I managed without you" Every Carer who comes daily treats me with great care, is friendly and always show's a genuine concern for my wellbeing. They all have a wonderful sense of humour and we have a laugh. From the first day I started with them, " I felt I have a little friends in my corner" and I still feel that. Not only the physical help they give me but my life with them coming daily has definitely cheered me up. Such lovely Carers, you have a wonderful team that visit daily.