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Home Care Providers Owned by Aroma Care People Ltd

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9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Aroma Care People Ltd
Aroma Care provides high-quality care to people living in their own homes.

Their staff are committed to helping individuals live a positive lifestyle so they can lead a full a life as possible.

They are passionate about what they do and do their utmost to support people to live in their own homes if that is what they want. Respect and dignity is at the heart of their care.

Aroma Care People Ltd Locations (3)

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3 Home Care Providers owned by Aroma Care People Ltd
Aroma Care Northamptonshire

Unit 4 Regent Park, Booth Drive, Wellingborough NN8 6GR 

9.4 26 reviews
"The carers I have had to help me, have all been kind and respectful. They have helped me towards becoming independent and I'm very…"   Read all 26 reviews

Aroma Care Northamptonshire provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about Aroma Care Northamptonshire

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26 / hour
  • Live-in Care from £1,350 / week
Aroma Care Warwickshire

Middlemarch Business Park, First Floor Unit 6 The Cobalt Centre, Siskin Parkway East, Coventry CV3 4PE 

8.9 32 reviews
"My first experience of Aroma Care was being visited at home by a representative who welcomed me as a client and then discussed what care I…"   Read all 32 reviews

Aroma Care People provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals,… Read more about Aroma Care Warwickshire

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26 / hour
  • Live-in Care from £1,350 / week
Aroma Care Gloucestershire

Room 44 Council Offices, High Street, Moreton-in-Marsh GL56 0LW 

8.7 9 reviews
"The carers at Aroma Care are excellent, they all work so hard and are cheerful, very respectful and put you at ease in difficult…"   Read all 9 reviews

Aroma Care Gloucestershire provides quality care and support in people 's own homes. Home care includes personal care (such as assistance showering, going to the toilet etc), help with daily chores such as preparing meals, shopping, complex care… Read more about Aroma Care Gloucestershire

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £30 / hour
  • Live-in Care from £1,350 / week

Aroma Care People Ltd Reviews (67)

9.0

Aroma Care People Ltd has a Group Review Score of 9.0 (9.002) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Aroma Care People Ltd must have a Review Score.

Overall Experience
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Date Published
  • 67
  • 31
  • 61
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  • 5
Reviewer Connection to Aroma Care People Ltd
  • 12
  • 3
  • 3
  • 1
  • 1
Review of

Aroma Care Warwickshire

from J G (Client) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Experience very good, lovely team.
Reply from Lauren Nilsson, Service quality and compliance manager at Aroma Care Warwickshire

Hello, thank you for your positive feedback and taking the time to let us know how you are getting on with our services, please do not hesitate to contact us should you need us. Thank you

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from James A (Client) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first experience of Aroma Care was being visited at home by a representative who welcomed me as a client and then discussed what care I needed and at what time of day, which Aroma Care would try to fulfil. Later, I was phoned by another representative who informed me of the arrangements which had
been made. I appreciated this initial welcome very much.
A carer has visited me each day as requested to strip wash me, as I am at present not allowed to shower. Various carers have come and have all washed me satisfactorily with proper care and efficiency. They have all treated me with dignity. After the first few days, the same carer usually comes. He is very efficient and courteous, and friendly. It is a pleasure to be in his care.
Reply from Lauren Nilsson, Service quality and compliance manager at Aroma Care Warwickshire

Hello James, thank you so much for your positive feedback! We appreciate you taking the time to do this and if we can ever improve on anything then please let us know. Thank you

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from E L (Client) assisted by family/friend published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are always pleasant, helpful and very friendly. They assist with anything I require on a visit and ensure everything I need is at hand before they depart. Leaving me safe and well.
Reply from Lauren Nilsson, Service quality and compliance manager at Aroma Care Warwickshire

Hello Elizabeth, thank you very much for your positive feedback ! We are glad to hear you are happy with the services provided and your feedback is extremely important to us! Thank you!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from J S (Client) assisted by family/friend published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great overall, nurses are very kind and thoughtful. It would be good if some had a little more training. The main carers are wonderful.
Reply from Lauren Nilsson, Service quality and compliance manager at Aroma Care Warwickshire

Hello, Thank you for your positive feedback! Rest assured the management team will monitor for any ongoing training concerns and action these accordingly. Please do not hesitate to contact us directly at the office if you have any concerns. Thank you

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from Delia B (Client) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are extremely kind, caring, professional and helpful - nothing is too much trouble for them and I'm always well looked after. I cannot commend them highly enough.
Reply from Lauren Nilsson, service quality and compliance manager at Aroma Care Warwickshire

Hello Delia, Thank you for your positive feedback! We are glad to hear the service being provided to you is exemplary and please do not hesitate to contact us here at the office should you need to. Thank you

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from Nick B (Husband of Client) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aroma Care are a very good agency. The carers who look after my wife are, without exception, wonderful. They are extremely professional, caring and reliable; my wife is delighted with them.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire

Thankyou for your feedback we are so pleased to hear the carers are supporting your wife well. We are always looking to improve our service and welcome all feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from John H (Client) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a client of Aroma Care since 2022. I was diagnosed with Parkinson's and over the following ten years, I progressively lost my mobility. I now spend all my time out of bed in an electrically powered chair in the sitting room of my house.
I am very happy with the quality of care that the
Aroma Care staff have given me. There has been continuity, so all the carers who come have a good understanding of what I can or cannot do, to help move myself. They do their work with kindness, patience, efficiency and good humour.
Several of my carers, including the main carer, come from Nigeria, which makes a bond between us since my wife and I lived and worked there from 1962 - 1965.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire

Thankyou for your feedback, we are so pleased to hear your care is going well and look forward to any further feedback you may have

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from R T (Wife of Client) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Too many different carers in a day. One in the morning and different in the evening, the next day two more and so on. Never know who's at the door or what time. When we started it was more regular.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thankyou for your feedback, we are sorry to hear there are some areas of your care that needs to be improved. We are always looking to improve our service and your feedback will be valuable.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from N H (Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers I have had to help me, have all been kind and respectful.
They have helped me towards becoming independent and I'm very thankful for their care.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your feedback, we are so pleased to hear your care has gone well and we look forward to supporting you further.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from G B (Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very apprehensive when I came out of the hospital. The two carers I have are very good, made me feel comfortable, and I do not feel at all embarrassed about having to have personal care. I can recommend it to anyone.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire

Thank you for your feedback, we are glad to hear your carers have helped you to settle into the care being delivered. If you require any further support or have any suggestions as to how we can improve our service please call the care office, we are always looking to improve our services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from Bev D (Daughter of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aroma Care Wellingborough are amazing with my Dad. They make sure that he has one main carer as he has Dementia so a carer that he recognises and knows is key.
His calls are at regular intervals and his carer is always kind and caring with him.
The office staff are always available to help if we
need any advice or need to change the call times slightly. The Manager is also always available if we need guidance or if Dad just needs a chat.
Aroma Care are the complete opposite of Dads last carers and we were so lucky to have found them.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your feedback. We are so pleased to hear that we are supporting your dad well and he is settled with his carers. We are always looking to improve our service so if there are any other ways we can improve the service please feel free to contact the care office who will be happy to listen to any suggestions.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from A M (Partner of Client) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the way the carers look after us. They are very polite and will ask us if there is anything else we need before they leave.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire

Thankyou for your feedback, we are pleased to hear your care is going well and our dedicated team are looking after you. We are always looking to improve our service and welcome any further feedback from you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from C C (Wife of Client) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care is always very good. The girls and boys that come to look after my husband are very polite and know their work. They are very careful and considerate not to hurt him while washing and dressing him.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your review, we are pleased to hear your care staff are delivering good care to your husband. We are always looking to improve our service and any further feedback or ideas you may have please feel free to contact myself or your local manager at any time.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from Margaret H (Client) assisted by family/friend published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most frequent male carer is diligent and caring and goes above and beyond his role to care, support and guide. Carers respect my dignity, and given the circumstances, make me feel as comfortable as possible during personal care. The team are as accommodating as they can be to fit care visits around
my schedule of physio, etc. I feel safe in their hands. I wouldn't have chosen a male carer, but my main male carer is simply the best! Some male carers are not as experienced as our main male carer and could do with some more training.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire

Thank you for your positive feedback and we are so pleased to hear your regular carer is delivering great care. Your cover carer will have completed the same training as your regular carer but it often takes a little longer to build the same rapport when they don't see the same clients everyday. Please feel free to contact us if we can support you with anything further.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from P P (Wife of Client) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every carer is good, but sometimes I am not happy because of my husband. He can't speak, carer helps to clean him.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your feedback, we are pleased the carers are supporting your husband well. Our carers will always be happy to support you also in every day challenges you may have where possible.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from Bernadette-Rose C (Client) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient, they understand my problems when not feeling very well. They are courteous and very respectful towards my dignity and privacy. They are very respectful and very supportive of my care needs and support me when walking, as I may have NFD. I struggle to hear them sometimes because of hearing
loss or the pitch of their voice. They always tell me when they are going to be off and when they will be back. I go to craft days and they are always helping, they can't do enough.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your feedback, we are so pleased to hear that your care is working well and that you are enjoying the craft days within the office. We are always looking to improve our service and welcome any further feedback you may have.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from Bhavna D (Daughter of Client) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the service and the staff and the carers are very helpful.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thank you for your feedback we are so pleased to hear that your care is going well. We are always looking to improve our service and welcome any ideas or suggestions you may have in the future.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from M S (Daughter of Client) published on 29 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Carers arriving late for morning visit, then only staying for 10 minutes instead of the allotted 45mins. Carers reported that they have completed all tasks on the care plan, when they have neglected essential personal care. Carers arguing and being confrontational with elderly parents, refusing to
do simple tasks on the care plan such as make the bed, apply cream to pressure areas, put hearing aids in ears. Refusing to change the night catheter bag.
Carers arriving 2 hours early in the evening and arguing with frail parents at being asked to come back at the right time.
Management contacted and not apologised for any of the above concerns and just became defensive. Informed me and my parents that we had unrealistic expectations of care!!!
The CQC rating of 'needs improvement' is still very much relevant and appropriate.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire

Thank you for your feedback, we are always grateful to receive feedback from our service users unfortunately we are not always able to meet the demands of their families.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Warwickshire

from Ann H (Client) assisted by family/friend published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I'm not very happy with the lapse of them leaving my door open 3 times now when my son and grandson came home to find the door unlocked. And I have asked for a shower, which would not take more than 1/2 hour, they said I had to book an appointment, rubbish as they only spend about 10 mins every day,
when they are supposed to spend 1/2 hour.
Reply from Alison Bullous, Head of Service at Aroma Care Warwickshire

Thank you for your feedback we are naturally disappointed that you did not find our service to your expectations. As we have no record of the issues being highlighted whilst you were receiving care from us unfortunately we are unable to investigate further.We do however wish you every success with your new provider.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Aroma Care Northamptonshire

from Bryan B (Client) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the all round performance as very good. The only thing I was concerned with is the changing over from one care to another. This doesn't always go to plan. We get on very well with all of our carers and have learnt quote a lot of their home life. Very good all round.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire

Thankyou for your feedback, we are pleased to hear you are getting along well with your carers. I will look at the consistency of your carers and try to improve this for you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Aroma Care People Ltd

Costs for home care providers owned by Aroma Care People Ltd

Average costs for home care provided by Aroma Care People Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Aroma Care People Ltd, based on 3 out of their 3 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £27.33
Live-in Care (weekly) £1,350
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Aroma Care People Ltd own?

Aroma Care People Ltd own 3 Agencies.

Which Aroma Care People Ltd Agencies have the highest review score?

Aroma Care Northamptonshire, Aroma Care Warwickshire & Aroma Care Gloucestershire have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aroma Care People Ltd to verify any information. View our terms and conditions. Aroma Care People Ltd has a Platinum Service – more info.