Home Care Providers Owned by Better Care at Home

they really are our lifeline and above all with their outstanding care Mum (who is now totally bed centered) and Dad are both able to continue living in their own home, and my husband and I are able to enjoy our lives again, worry free.

professional and dad really enjoyed their visits. They were very good in keeping me informed at all times, both by text, phone and the invaluable app which I could access at any time. Dad's care requirements increased as his health deteriorated but at every stage it was with his best interests in mind and the reasons why explained to me. Nothing was too much trouble.Dad never wanted to end his days in a home and with Better Cares help he achieved that. Without their invaluable support this would have been impossible and our family will be forever grateful.

me incredibly well informed and have stepped in to provide additional support when needed, when I can't be there - and always with a smile.
Unfortunately my mum now needs more full time care so is moving into a Care Home and the team have been brilliant in supporting us with this, even attending meetings with the Social Work team and the Nursing Home. I really don't know how my mum and I could have coped without them.
I can't recommend them highly enough and will really miss having them on our side, dealing with all the trials and tribulations of living with old age and dementia.

Mum as an individual and tailors her visits with her accordingly, depending on how Mum is on any given day. As I'm so far away it's reassuring to know my Dad is also getting the benefits of this service too. Thank you Better Care.

wanting to move, we wanted to respect their choice about living independently but we were so worried and thought that this would be impossible. However Better Care have made it possible, they organised a care rota that works, they are flexible when needed and the amazing cheerful disposition of all of their care staff brings a smile to our loved ones faces as soon as they arrive at the door. They go above and beyond in supporting individuals and their families. We have had some really difficult and challenging moments, Better Care have stepped in each time with sensible, compassionate, kind and extremely caring resolutions. Better Care is quite simply the Best Care.
Can't thank them enough.

care notes provides peace of mind.

them. Also they are punctual, which reduces Mum's anxiety. We regularly talk to managers and share information. This has enabled us to respond quickly to Mum's needs. Their liaison when she was recently in hospital was excellent and on coming home Mum very quickly settled and assumed her daily routine. Simply they are excellent and highly recommended.

The team have also provided additional support for visits to the dentist and drs, which was invaluable. From the communicative and helpful management to each one of the caring staff, I highly recommend their services.

easy and reassuring for us all, from the feedback notes from every visit to the social media group where we could voice any concerns or make changes to the schedule. They always responded quickly and went out of their way to adapt to our father's needs whilst also always including our mother in their responsibilities, so that all aspects of their day-to-day lives were supported. We have used other care companies in the past but Better Care was in a whole different league. Their sensitivity allowed Dad to end his days peacefully at home in a safe place and we will be forever grateful.

have gone above and beyond to help us navigate some challenging situations enabling our stepmother to stay living independently in her home for as long as she can.