"I always go to bed laughing or smiling because of the fine care Avanti provide. They put clients first and they think about my need..."Read all 42 reviews
About Avanti Homecare Founded in 2018, Avanti Homecare is a trusted, family-run, award-winning provider of high-quality home care services across Ripley, Ilkeston, Long Eaton and the surrounding areas... Read more
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They put clients first and they think about my needs.
Thank you so much for such a kind review - it really means a lot to the whole team.
Hearing that you go to bed laughing or smiling is exactly why we do what we do. We're so glad you feel well looked after and that your needs are always front of mind.
We genuinely love supporting you, and if there's ever anything more we can do, please don't hesitate to let us know!
Mum and the family are more than happy with the service provided by Avanti. The carers are fully supportive and caring and we could not ask for more. The family find the app very useful and informative and reassuring for Mum and the family. Keep up the good work Avanti!
Thank you for your lovely review. We are so pleased you are all happy with the support our carers provide, and it means a lot to hear you find the family app useful and reassuring. We will keep doing everything we can to support your mum and keep you all updated.
Very helpful, polite and kind. Really helped us as a family to care for my mum. Efficient, friendly and no job is too much. Since being with this agency, really noticed a difference to the running of my mums home.
Thank you for your lovely feedback. We are so pleased our team has helped your family support your mum, and that you have noticed a real difference at home!
Very happy with the care mum gets, all the carers are lovely and can not do enough.
Thank you for your kind review. We are so pleased you are happy with the care your mum receives, and we will pass your lovely words on to the team!
The care received is of a very high standard. It is consistent and the carers are always positive, happy and helpful. I cannot recommend Avanti highly enough.
Thank you for your lovely review. We are delighted you have found the care consistently high in standard, and that our carers are always positive and helpful. Your recommendation means a great deal to us.
Avanti provided care for my mum over 4 1/2 years, the carers and the office management staff have been very professional, friendly and caring, putting the needs of mum first. She looked forward to each bit with their humour and laughter keeping a smile on mums face, an amazing company I would recommend Avanti homecare to anyone. Definitely the A team.
Thank you for your lovely words. It has been a privilege to support your mum over the past four and a half years, and it means a great deal to know that our carers and office team helped keep a smile on her face!
My mother-in-law was in end of life care at home and during her last 3 months, the staff at Avanti who cared for her, ensured she received compassion and kindness. Moreover, they checked in on me each day to see if I was also okay as I lived with mum during this time. The staff are amazing. They put the needs of the patient first and treated my mother-in-law with respect and good humours. She looked forward to each visit and as a christian, the carers would often sing hymns to her while they cared for her, I felt like they were part of the family.
Thank you for sharing such a moving message. It was a privilege to support your mother in law at home in her final months. We are glad the team's kindness, daily check ins, and gentle good humour brought comfort to you both. Your words about the hymns and feeling like family mean a great deal to us. We are thinking of you and are here if you need anything.
Avanti have been very helpful and always clear when speaking to staff in the office. All the carers are all lovely and very good at their job. They are friendly and nothing is too much trouble for my mum.
Thank you, that is lovely to hear! We are so pleased that our carers and office team have helped your mum feel well supported, and we truly appreciate your trust in us.
I want to express gratitude for the great care and attention that Avanti has shown during four months of care visits to my mother. Right from the beginning, the first impressions were excellent. The attending staff worked well together to get the required information and also share relevant information. More than anything, they left us feeling happy that Mum was seen, heard and that her needs were recognised and addressed with care. This sensitivity allowed Mum to feel understood and respected, which has always been important for her well-being. Since this first meeting, a staff member continued to be available to us, via telephone, or email to problem solve and or share feedback. Each time the caring team visited, they did what they could to help Mum feel cared for, comfortable and remain independent in her bungalow. Thank you for making Mum feel valued, and cared for, and for sometimes going above and beyond!
Thank you for your lovely words! It means a great deal to know your mum feels cared for, understood, and respected with us. From the start our aim has been to help her feel comfortable and valued at home, with the right support to keep her independence. We're so glad this has made a difference for your family, thank you for trusting us to be part of your mother's care journey.
The carers are friendly, helpful and a very nice group of people. If you need help, these people are definitely the people to use.
Thank you for your kind words and lovely recommendation. It's great to hear our carers' friendliness and willingness to help are shining through. We're proud of the team and delighted they're making such a positive difference. We'll keep doing everything we can to support you with the same care and kindness.
I would recommend Avanti Homecare to anyone, they are respectful, communicative, dignified, keep mum happy and clean and mum is always happy to have them. They keep us up to date with changes that happen. Give mum choices too, which is important.
Thank you so much for recommending us. It's lovely to hear that our team keeps your mum comfortable and cheerful, and that you feel well informed whenever something changes. Making sure she has real choices and that her routines are respected is a big part of how we work, so your feedback means a lot. We'll keep listening and doing everything we can to support your mum with kindness and dignity.
Extremely happy with all the care received, my mum is treated with dignity and respect at all times, the ladies that visit are so kind and nothing is too much trouble.
Thank you for such a lovely review. It's wonderful to hear that your mum feels treated with dignity and respect, and that the ladies who visit are so kind and helpful. We're glad their willingness to go the extra mile gives you peace of mind. We'll keep listening, checking in, and making sure every visit leaves your mum comfortable and well cared for.
Avanti provide excellent care both through the day-to-day care team and the office management team. Thorough reviews are held on a regular basis, and genuine attempts are made to tailor care offered to my step mum, who can be a bit stubborn! Excellent daily messages posted by the care team on the easy to use app enable the family to monitor my step mum's response to daily support.
Thank you for such thoughtful feedback. It's lovely to hear that both our carers and our office team have been helpful, and that regular reviews are keeping your step mum's support truly personal. We're also delighted the family app is working well for you. Those daily notes are there so you can...
Amazing company, best carers, no problems, I won't be leaving - they always have my best interests and are caring and have compassion and understand when I am not too good.
Thank you for such a wonderful review. It's lovely to know our carers' compassion and understanding are giving you the support you need, especially on those tougher days. Hearing that you "won't be leaving" is the highest compliment we could receive. We'll keep putting your best interests first and doing all we can to make every visit helpful and uplifting.
The team at Avanti have all been nothing but professional, friendly and efficient since we have been using them.The carers are all lovely, polite and helpful and want to do all they can to help mum. They are always on time and follow all instruction to the letter.We are very happy with the team and the service we receive and would like to thank everyone involved for all the help and support they give us. Mum would be lost without them.
Thank you for your wonderful feedback. It's great to hear that our carers are punctual, polite, and always willing to go the extra mile for your mum. Knowing she feels supported, and that you can rely on us to follow every instruction, is exactly what we strive for. Your kind words mean a lot to...
We are extremely happy that we found Avanti. The staff in the office and the carriers who come in daily are fabulous. Any questions are dealt with promptly. Nothing is too much trouble. Our daily carers are superstars and treat my father with respect and dignity. Dealing with his little ways wonderfully. He has looked so much better with their care and would not hesitate to recommend them.
Thank you for such a glowing review. We're thrilled that both our office team and your dad's "daily superstars" have made life easier-and a little brighter-for you all. Knowing he feels respected and is looking so much better under our care is exactly what we strive for. We really appreciate your...
Thank you for all your support and help.
Thank you for such a heartfelt review. We're thrilled to know our carers are helping your dad stay comfortably at home and that you find them consistently kind and willing to go the extra mile. Being able to reach any member of our team easily-and working together to keep your dad safe and well-is...
Very helpful and pleasant carers. Always willing to make sure my mum is fed well and comfortable.
Thank you for your lovely feedback. We're delighted to hear our carers' friendly manner-and their focus on making sure your mum is well-fed and comfortable-are giving you peace of mind. It's a privilege to look after her, and we'll keep doing all we can to make each visit pleasant and reassuring.
All carers have been competent and shown very great attention to treating the 'cutomer' with dignity. It is comforting to know that great care is being at times when I cannot be there. All carers have been very sociable and good at communicating with us. I am happy with the service.
Thank you for sharing your kind feedback. Knowing our carers treat your mum with dignity-and always keep the conversation flowing-means a great deal to us. We understand how reassuring it is to feel confident in the care she's receiving when you can't be there yourself, and we're glad our regular...
Very helpful and caring very professional and willing to do anything. I have had care from Avanti for six years.
Thank you for being with Avanti for an incredible six years and for sharing such kind feedback. It's wonderful to hear that our "happy-to-help" approach still hits the mark and that you feel cared for and supported, no matter what's needed on the day. Your long-standing trust means a great deal to all of us, and we'll keep doing everything we can to make life at home comfortable and worry-free.
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