Care Provided
- Visiting Care
- Live-in Care
- Dementia
Home Care Provider Owned by Meridian Health and Social Care Ltd in West Midlands
Only the locations & reviews in West Midlands for Meridian Health and Social Care Ltd are showing below.
View the details of all 13 locations (with 12 reviews) owned by Meridian Health and Social Care Ltd
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Meridian Health and Social Care Ltd Reviews in West Midlands (3)
Reviews posted for members of Meridian Health and Social Care Ltd
Review of
Meridian Health and Social Care - Coventry
from Tray Y (Daughter of Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This company provides excellent care for my mum and the carers are reliable and consistently go the extra mile in what they do - I couldn't wish for a better service. I live three hours away from my mum so I particularly appreciate the way the carers are always on time and will alert me to any issues
(e.g. if my mum isn't well or there are any problems in the house) and also prompt my mum to let me know when she needs any extra shopping etc. They really make sure all my mums needs are met. The office is also excellent - staff are very responsive to any requests and communication is great. Overall the peace of mind this company has enabled me to have is priceless - thank you Meridian Health and Social care, Coventry team.
Reply from Amanda Williams, Branch Manager at Meridian Health and Social Care - CoventryThank you very much for your heartfelt words of appreciation; they mean a great deal to both me & our dedicated staff. While we acknowledge that we may not always get everything right, we are wholeheartedly committed to ensuring that our customers receive the highest quality of care possible. Our team comprises exceptional individuals who consistently exceed expectations in their roles, and they truly deserve this recognition for their tireless hard work and dedication. Your support and encouragement motivate us to continually improve and strive for excellence in all that we do. Thank you once again; your kind words!
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Review of
Meridian Health and Social Care - Coventry
from Michelle S (Daughter of Client) published on 6 April 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
These carers are fantastic, always go above and beyond in looking after our precious mother. Her face lights up when she sees them walk in, they're always happy, bubbly, very chatty and nothing is too much trouble for them, we as a large family, can’t thank them enough for their care and attention.
The office keeps us well informed too. Well done ladies, keep up the good work you - all deserve a pay rise!
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Review of
Meridian Health and Social Care - Coventry
from Pete (Son of Client) published on 21 November 2017 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
The service has been nothing short of shocking. Failure of carers to turn up on time or in some cases, not at all with no warning.
It has left an 80 yr old woman stressed and uncared for.
When they do turn up, they are there for a few minutes, despite contractual arrangements.
Complaints by phone
It has left an 80 yr old woman stressed and uncared for.
When they do turn up, they are there for a few minutes, despite contractual arrangements.
Complaints by phone
have gone unanswered. Promises to return calls do not materialise.
I would not pay for any of the services received thus far, and I will be taking it further.
The carers are often friendly enough but are clearly disorganised and poorly managed.
I would not pay for any of the services received thus far, and I will be taking it further.
The carers are often friendly enough but are clearly disorganised and poorly managed.
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Value for Money
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Awards / Recognitions (0)
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