Home Care Provider Owned by Trust Homecare Solution in Staffordshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Staffordshire for Trust Homecare Solution are showing below.
View the details of all 6 locations (with 239 reviews) owned by Trust Homecare Solution
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Trust Homecare Solution Locations in Staffordshire (1)
Trust Homecare Solution Burton-on-Trent Ltd
10
58 reviews
Repton House, Bretby Business Park, Ashby Road, Burton-on-Trent DE15 0YZ
"The carers were very punctual, caring, always their to provide any additional help, ie food prep and with medication whenever we needed,…" Read all 58 reviews
Founded and led by a dedicated group of Healthcare Professionals, with Registered Nurses at the forefront, Trust Homecare Burton is committed to delivering exceptional care services throughout Burton-on-Trent, Uttoxeter, Barton Under-Needwood, South… Read more about Trust Homecare Solution Burton-on-Trent Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
Other Home Care Groups you may be interested in:
Trust Homecare Solution Reviews in Staffordshire (58)
9.6
Trust Homecare Solution has a Group Review Score of 9.6 (9.564) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Homecare Solution must have a Review Score.
Review of
Trust Homecare Solution Burton-on-Trent Ltd
from M S (Son of Client) published on 5 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers were very punctual, caring, always their to provide any additional help, ie food prep and with medication whenever we needed, phone calls to doctors and surgeries regarding father's appointments, and very polite, and respectful towards me and other family members and most importantly our
fathers needs..
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Mandy B (Daughter of Client) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with Mum's carers. Mum is very happy with them and seems settled with everything they do for her. So she's happy, I'm happy.
M bennett
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you for taking the time to leave us such a wonderful review, M.B. We're so glad your mum is happy with our services, as we always ensure our care is tailored specifically to her needs. We'll continue doing our best to keep her comfortable and well looked after.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Christine R (Client) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with my carers. They are very helpful and are the best carers I have had and I have had carers for 26 years.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you for your wonderful review, Christine. We're so glad to hear that we've been among the best in providing you with care over the past 26 years, and we'll continue doing our best to maintain the quality of care.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from A B (Client) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with my care.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you, A.B, for the review. We're glad to hear you're happy with our care, and we'll do our best to keep improving and maintaining the quality of service for you.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Robert O (Husband of Client) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For a few short weeks the service we received was excellent. We had 2 people 4 times a day and was very happy with all.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdWe're really happy to hear that the service was excellent and it means a lot to us that you were pleased with the care you received. Thank you so much for your feedback.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Joan C (Client) assisted by family/friend published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Had no issues whatsoever. Excellent services. Really happy.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much, Joan. We're thrilled to hear you had such a fantastic experience and that everything went smoothly. Your satisfaction means everything to us, and we deeply appreciate your support.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Carol B (Wife of Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am writing this on behalf of my husband. The care so far has been excellent. Very friendly carers. Always pleasant and on time.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you for your review. We're really happy to hear that you and your husband are happy with the care. We'll make sure to let the carers know what you said.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from C F (Son of Client) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service and very friendly and on time to attend to the patient with dignity and care and always have a smile on their faces and listens to any questions that you have
When ringing the office for questions they are able to answer the quickly and promptly. And nothing is a problem.
When ringing the office for questions they are able to answer the quickly and promptly. And nothing is a problem.
Reply from Ryan Ordinario, Director at Trust Homecare Solution Burton-on-Trent LtdDear C F, thank you for your kind words. Your feedback not only validates our efforts but also inspires us to keep raising the bar for the service we provide. Thank you for allowing us to be a part of your dad's care journey-it means so much to all of us. Best wishes.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Dawn H (Daughter of Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very pleased with care my mum has received. All the cares are very nice and care for my mum with dignity. The whole care team have been helpful when we need to call and sort any issues we have had with arranging hospital or docs.
Reply from Ryan Ordinario, Director at Trust Homecare Solution Burton-on-Trent LtdThank you for your wonderful and positive feedback. I will ensure this is passed on to the rest of the team. Best wishes.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Dorothy E (Client) assisted by family/friend published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We cannot find fault with any aspects of care. All carers are so happy and cheerful and help emotionally as well as my physical needs. All have good clinical awareness, and report any concerns immediately.
Reply from Ryan Ordinario, Director at Trust Homecare Solution Burton-on-Trent LtdThank you for your kind words. We're truly grateful for your appreciation, and it means a lot to our team to know you feel supported. We're always here if you need anything else. Best wishes
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Samantha R (Daughter of Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Trust Care treat my dad as an individual, great care and respect shown towards him. They are very polite, give him the time he needs to make his own decisions. Trust also are good in with my family, there is good clear communication with us. I can highly recomend Trust Care for looking after your loved
ones.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for this wonderful review. It's incredibly rewarding to know that our team's polite and patient approach has made such a difference for your dad and your whole family. Ensuring he feels respected and in control of his decisions is a top priority for us, and we're so pleased that came across. Thank you again for your trust and for highly recommending us.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from C C (Son of Client) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father who recieves the care is very happy with the help + support he receives from trust homecare and so are my brother and myself. The carers are polite, punctual, flexible and happy to go to the extra mile to see that my father is happy. Happy to fully recommend Trust Homecare.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for your kind and thoughtful review! We're absolutely thrilled that your father is happy with his care and that you and your brother feel supported too. Our team genuinely cares, so hearing that their kindness, punctuality, and little extra efforts make a difference means everything to us.You've put a big smile on our faces with your recommendation, we're so lucky to have families like yours to look after. If there's ever anything we can do to make things even better, please let us know.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Parween U (Client) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am relly happy with all the support I get from all of my carers. I am very happy with this management I get informed straightaway if any change.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for your kind words! We're truly delighted to hear how happy you are with the support from your carers and the communication from our team. Our goal is always to provide the best possible care and keep you informed every step of the way, it means so much to know we're getting it right for you.Your feedback encourages us all to keep doing our best. If there's ever anything more we can do to support you, please don't hesitate to let us know. Wishing you all the best!
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Amy B (Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers with home trust care are brilliant. Nothing is ever too much for them. They show friendliness, empathy and dignity at all times. Couldn't ask for a better service. Also the office crew are always very understanding and thoughtful and always at hand no matter the time or reason.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for your kind words! We're absolutely thrilled to hear how much you value our carers and office team. Our staff truly do put their hearts into their work, and it's wonderful to know their kindness and dedication shine through. We're all here to make sure you feel supported, no matter what. Thanks again for taking the time to share this, it really does motivate us to keep doing our best.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Julie B (Daughter of Client) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with all the care we have received. Mum and me, find everyone very caring and respectful, friendly and lovely. This is especially good for me because I have piece of mind Mum is in good hands. Mum enjoy's their company and feels very safe this has been help with mum's recovery. Everyone
at the office always go out of their way to please her. Thank you so much.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for your kind words. We are very pleased to hear that you and your Mum are happy with the care you have received. We also appreciate your feedback about our office staff. We're committed to providing the best possible service to our clients and their families, and we're always happy to go the extra mile.Thank you again for your feedback. It means a lot to us.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Lisa G (Daughter of Client) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with the carers. If I have any concerns I'm able to email or speak to them and they respond quickly.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you for taking the time to share your feedback. We're delighted to hear that you are happy with the carers provided. It's reassuring to know that you feel comfortable raising any concerns with us, and that you find our response time to be satisfactory. We strive to maintain open communication and address any issues promptly. Thank you again for your positive review.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from D S (Client) assisted by family/friend published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have had excellent care from Trust Homecare for more than a year. The carers are always pleasant and willing to help in any way. Personal care is exemplary.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for your positive feedback. We're delighted to hear that you've had such a positive experience with Trust Homecare for over a year. Our carers strive to provide the highest level of care and support, and we're thrilled that you've found them to be pleasant and helpful. We also take pride in our carers' ability to provide exemplary personal care. Your kind words mean a lot to us, and we're committed to continuing to provide you with excellent care.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Jacqueline W (Daughter of Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are so very grateful to Trust Homecare. Dad is 94 and is desperate to stay at home. This is only possible due to the care that he receives from the company. All of Dad's carers are experienced, thoughtful and kind. Dad can be quite difficult to manage and very shouty but the staff are persuasive
and patient in a very kind gentle manner. I would highly recommend them. They certainly live up to their name in that they have my full trust.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for your kind words. We are truly humbled and grateful for your feedback. At Trust Homecare, our mission is to provide the highest quality of care and support, enabling individuals like your dad to remain comfortably and safely in their own homes. Your recognition of our carers' experience, thoughtfulness, and kindness means to us. We understand that caring for individuals with challenging behaviours requires patience and understanding, and we're proud of our team for consistently demonstrating these qualities. Your trust in our services is deeply appreciated, and we're committed to continuing to provide the exceptional care that your dad deserves
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from Anne D (Daughter of Client) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Highly recommend. Our dad thinks the carers are fantastic. Thank you.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you so much for your five-star remarks. We're truly grateful for your positive feedback. Rest assured that we remain committed to providing the best possible care. We appreciate your trust and will continue to do our utmost to meet your expectations.
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Review of
Trust Homecare Solution Burton-on-Trent Ltd
from R B (Son of Client) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No male carer for first morning call, all the carers are all very helpful to Mum. Also the staff at the care company are very helpful.
Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent LtdThank you for your feedback. We're so glad to hear that you're happy with our carers and staff. At Trust Homecare, we tailor our care to each individual's needs, and we're pleased that this is evident in your mum's care. We're committed to providing the highest quality care to all our clients, and your feedback helps us ensure we're meeting that goal.
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Awards / Recognitions (4)
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