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Home Care Providers Owned by Trust Homecare Solution in Staffordshire

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Trust Homecare Solution Locations in Staffordshire (1)

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1 Home Care Providers owned by Trust Homecare Solution in Staffordshire

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Trust Homecare Solution Burton-on-Trent Ltd
Repton House, Bretby Business Park, Ashby Road, Burton-on-Trent DE15 0YZ
"The carers were very punctual, caring, always their to provide any additional help, ie food prep and with medication whenever we needed,..."Read all 63 reviews

Founded and led by a dedicated group of Healthcare Professionals, with Registered Nurses at the forefront, Trust Homecare Burton is committed to delivering exceptional care services throughout Burton-on-Trent,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care

Trust Homecare Solution Reviews in Staffordshire (63)

9.5

Trust Homecare Solution has a Group Review Score of 9.5 (9.477) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Homecare Solution must have a Review Score.

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Showing 63 reviews matching selected criteria
Review of Trust Homecare Solution Burton-on-Trent Ltd from John M (Husband of Client) published on 28 July 2026 Submitted via Postal Card
Overall Experience

Very obliging and cheerful carers. Management very helpful and listen to me when I ring.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from E M (Client / Service User) published on 25 June 2026 Submitted via Postal Card
Overall Experience

I'm really happy with the support from all my carers.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

This reminds our team that the little things they do each day offering support, companionship, and reassurance can have a real impact. We truly appreciate your trust in us.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from S L (Client / Service User) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Happy with carers

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Your words are a wonderful reminder of why we do what we do, and they'll inspire the team to continue making a positive difference every day, Thank you so much.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from V C (Wife of Client) published on 25 June 2026 Submitted via Postal Card
Overall Experience

Happy to recommend Trust Homecare. They are reliable an happy to help with any problems.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you for your recommendation. We're so pleased to hear you've had a positive experience with our team. It's always a pleasure to help, and we truly appreciate your support.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Jessie L (Client / Service User) published on 30 March 2026 Submitted via Postal Card
Overall Experience

Trust Homecare are very good and considerate. Showing care and attention.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you so much for your kind words. We're really glad you felt well cared for, it means a lot to our team. Providing high quality, compassionate care is at the heart of everything we do, and it means a great deal to know that this has been reflected in your experience with Trust Homecare.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from M S (Son of Client) published on 5 February 2026 Submitted via Website
Overall Experience

The carers were very punctual, caring, always their to provide any additional help, ie food prep and with medication whenever we needed, phone calls to doctors and surgeries regarding father's appointments, and very polite, and respectful towards me and other family members and most importantly our fathers needs..

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you for taking the time to give us such a beautiful review, M.S. We always tailor our care and services to meet your father's needs, and we're glad you find our carers to be caring and respectful, as it has always been our mantra in the company. Thanks again, and if you have any concerns, feel free to give us a call anytime.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Mandy B (Daughter of Client) published on 22 January 2026 Submitted via Postal Card
Overall Experience

I am happy with Mum's carers. Mum is very happy with them and seems settled with everything they do for her. So she's happy, I'm happy.

M bennett

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you for taking the time to leave us such a wonderful review, M.B. We're so glad your mum is happy with our services, as we always ensure our care is tailored specifically to her needs. We'll continue doing our best to keep her comfortable and well looked after.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Christine R (Client / Service User) published on 19 January 2026 Submitted via Postal Card
Overall Experience

I am very happy with my carers. They are very helpful and are the best carers I have had and I have had carers for 26 years.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you for your wonderful review, Christine. We're so glad to hear that we've been among the best in providing you with care over the past 26 years, and we'll continue doing our best to maintain the quality of care.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from A B (Client / Service User) published on 11 December 2025 Submitted via Postal Card
Overall Experience

I am happy with my care.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you, A.B, for the review. We're glad to hear you're happy with our care, and we'll do our best to keep improving and maintaining the quality of service for you.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Robert O (Husband of Client) published on 17 November 2025 Submitted via Postal Card
Overall Experience

For a few short weeks the service we received was excellent. We had 2 people 4 times a day and was very happy with all.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

We're really happy to hear that the service was excellent and it means a lot to us that you were pleased with the care you received. Thank you so much for your feedback.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Joan C (Client / Service User) published on 29 October 2025 Submitted via Postal Card
Overall Experience

Had no issues whatsoever. Excellent services. Really happy.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you so much, Joan. We're thrilled to hear you had such a fantastic experience and that everything went smoothly. Your satisfaction means everything to us, and we deeply appreciate your support.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Carol B (Wife of Client) published on 30 September 2025 Submitted via Postal Card
Overall Experience

I am writing this on behalf of my husband. The care so far has been excellent. Very friendly carers. Always pleasant and on time.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you for your review. We're really happy to hear that you and your husband are happy with the care. We'll make sure to let the carers know what you said.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from C F (Son of Client) published on 12 September 2025 Submitted via Postal Card
Overall Experience
Excellent service and very friendly and on time to attend to the patient with dignity and care and always have a smile on their faces and listens to any questions that you have

When ringing the office for questions they are able to answer the quickly and promptly. And nothing is a problem.

Reply from Ryan Ordinario, Director at Trust Homecare Solution Burton-on-Trent Ltd

Dear C F, thank you for your kind words. Your feedback not only validates our efforts but also inspires us to keep raising the bar for the service we provide. Thank you for allowing us to be a part of your dad's care journey-it means so much to all of us. Best wishes.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Dawn H (Daughter of Client) published on 11 September 2025 Submitted via Postal Card
Overall Experience

We are very pleased with care my mum has received. All the cares are very nice and care for my mum with dignity. The whole care team have been helpful when we need to call and sort any issues we have had with arranging hospital or docs.

Reply from Ryan Ordinario, Director at Trust Homecare Solution Burton-on-Trent Ltd

Thank you for your wonderful and positive feedback. I will ensure this is passed on to the rest of the team. Best wishes.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Dorothy E (Client / Service User) published on 5 September 2025 Submitted via Postal Card
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We cannot find fault with any aspects of care. All carers are so happy and cheerful and help emotionally as well as my physical needs. All have good clinical awareness, and report any concerns immediately.

Reply from Ryan Ordinario, Director at Trust Homecare Solution Burton-on-Trent Ltd

Thank you for your kind words. We're truly grateful for your appreciation, and it means a lot to our team to know you feel supported. We're always here if you need anything else. Best wishes

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Samantha R (Daughter of Client) published on 27 August 2025 Submitted via Postal Card
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Trust Care treat my dad as an individual, great care and respect shown towards him. They are very polite, give him the time he needs to make his own decisions. Trust also are good in with my family, there is good clear communication with us. I can highly recomend Trust Care for looking after your loved ones.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you so much for this wonderful review. It's incredibly rewarding to know that our team's polite and patient approach has made such a difference for your dad and your whole family. Ensuring he feels respected and in control of his decisions is a top priority for us, and we're so pleased that came across. Thank you again for your trust and for highly recommending us.

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Review of Trust Homecare Solution Burton-on-Trent Ltd from C C (Son of Client) published on 15 August 2025 Submitted via Postal Card
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My father who recieves the care is very happy with the help + support he receives from trust homecare and so are my brother and myself. The carers are polite, punctual, flexible and happy to go to the extra mile to see that my father is happy. Happy to fully recommend Trust Homecare.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you so much for your kind and thoughtful review! We're absolutely thrilled that your father is happy with his care and that you and your brother feel supported too. Our team genuinely cares, so hearing that their kindness, punctuality, and little extra efforts make a difference means...  

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Parween U (Client / Service User) published on 12 August 2025 Submitted via Postal Card
Overall Experience

I am relly happy with all the support I get from all of my carers. I am very happy with this management I get informed straightaway if any change.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you so much for your kind words! We're truly delighted to hear how happy you are with the support from your carers and the communication from our team. Our goal is always to provide the best possible care and keep you informed every step of the way, it means so much to know we're getting it...  

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Amy B (Client / Service User) published on 23 May 2025 Submitted via Website
Overall Experience

The carers with home trust care are brilliant. Nothing is ever too much for them. They show friendliness, empathy and dignity at all times. Couldn't ask for a better service. Also the office crew are always very understanding and thoughtful and always at hand no matter the time or reason.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you so much for your kind words! We're absolutely thrilled to hear how much you value our carers and office team. Our staff truly do put their hearts into their work, and it's wonderful to know their kindness and dedication shine through. We're all here to make sure you feel supported, no...  

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Review of Trust Homecare Solution Burton-on-Trent Ltd from Julie B (Daughter of Client) published on 11 March 2025 Submitted via Postal Card
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Very pleased with all the care we have received. Mum and me, find everyone very caring and respectful, friendly and lovely. This is especially good for me because I have piece of mind Mum is in good hands. Mum enjoy's their company and feels very safe this has been help with mum's recovery. Everyone at the office always go out of their way to please her. Thank you so much.

Reply from Eugene Calo, Quality Assurance Officer at Trust Homecare Solution Burton-on-Trent Ltd

Thank you so much for your kind words. We are very pleased to hear that you and your Mum are happy with the care you have received. We also appreciate your feedback about our office staff. We're committed to providing the best possible service to our clients and their families, and we're always happy to go the extra mile.Thank you again for your feedback. It means a lot to us.

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