Home Care Providers Owned by Trust Homecare Solution in Lincolnshire

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Trust Homecare Solution Locations in Lincolnshire (1)

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1 Home Care Providers owned by Trust Homecare Solution in Lincolnshire
Trust Homecare Lincoln
Cromwell House, Crusader Road, Lincoln LN6 7AS
"Mary-Jane the registered manager of Trust Homecare is exemplary. Not only does she make regular thorough assessments of my mother's..."Read all 26 reviews

The journey of caring for a loved one at home is often filled with challenges and emotional complexities. At Trust Homecare Lincoln, the team understands the weight of this responsibility and are here... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

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Trust Homecare Solution Reviews in Lincolnshire (26)

9.5

Trust Homecare Solution has a Group Review Score of 9.5 (9.472) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Trust Homecare Solution must have a Review Score.

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Showing 26 reviews matching selected criteria
Review of Trust Homecare Lincoln from S M (Daughter of Client) published on 21 May 2026 Submitted via Website
Overall Experience
Mary-Jane the registered manager of Trust Homecare is exemplary. Not only does she make regular thorough assessments of my mother's continued deteriorating health she also has very good communication channels with mums GP surgery.
When we first registered with Trust Homecare, Mary-Jane more or less straight away referred mum to the Frailty Nurses at mum's GP surgery ( who knew such a service even existed?)
A very recent example of the exemplary service offered by Mary-Jane is when I became concerned about the deteriorating condition of the skin on my mother's legs. I tried to contact mums GP for an appointment but was told to ring the surgery after 8am the following morning. I called Mary-Jane who arranged for photos to be taken and uploaded to the Frailty Nurses the same night.

The following morning at 8.30 mums GP rang me, antibiotics were prescribed and hospital referrals were made. That is what I call an excellent service.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

We are truly grateful that you took the time to share your experience with Trust Homecare Lincoln and in particular the support provided by our Registered Manager. Delivering compassionate, responsive and person-centred care is at the heart of what we do, and it is wonderful to hear that you and...  

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Review of Trust Homecare Lincoln from F B (Daughter of Client) published on 29 April 2026 Submitted via Website
Overall Experience
The service we received was excellent. The situation with our parents was quite complex but the care they received was excellent. The company owners were outstanding in their compassionate approach and accessibility. This company are 5 star and I would genuinely recommend them to anyone.

Thank you so much for all you have done for us.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

We are really pleased that you were happy with the care provided. Thank you for such a wonderful review, will pass this on to the rest of the team.

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Review of Trust Homecare Lincoln from J D (Wife of Client) published on 17 April 2026 Submitted via Postal Card
Overall Experience

Edgar is very friendly and helpful excellent.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you for your wonderful review, it is an absolute pleasure taking care of your husband.

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Review of Trust Homecare Lincoln from James N (Client / Service User) published on 12 February 2026 Submitted via Postal Card
Overall Experience

Brilliant!

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you very much for your short and sweet review.

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Review of Trust Homecare Lincoln from Sheila K (Client / Service User) published on 3 February 2026 Submitted via Postal Card
Overall Experience

All round. A very happy experience.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

We are pleased that you are happy with your experience with us. Thank you very much.

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Review of Trust Homecare Lincoln from William D (Husband of Client) published on 6 January 2026 Submitted via Website
Overall Experience

First rate service from a first rate company. My wife was very pleased with helpful and professional carers who attended her whilst I was in hospital. We will definitely use them in future. Recommended wholeheartedly.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you ever so much for the wonderful review, it was our pleasure to be of service to you.

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Review of Trust Homecare Lincoln from Rosemary S (Client / Service User) published on 5 December 2025 Submitted via Postal Card
Overall Experience

The service provided was really good. Very friendly, efficient carers. All very helpful who would do anything to help.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for such a wonderful review. Indeed we are here to help in any way we can.

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Review of Trust Homecare Lincoln from J G (Client / Service User) published on 19 November 2025 Submitted via Postal Card
Overall Experience

My carers are all very helpful and considerate.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you very much for this short and sweet review.

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Review of Trust Homecare Lincoln from Amanda L (Daughter of Client) published on 12 November 2025 Submitted via Website
Overall Experience

Trust Homecare made a tremendous difference to my parent's lives. The carers were always professional but at the same time they were kind, caring and compassionate. Seeing the carers' friendly, smiling faces at each visit was always appreciated. The carers were always willing to do whatever needed doing, whether that was personal care, going for a walk, taking a few minutes to just chat, or even learning how to make perfect poached egg on toast for dad's breakfast. Although there were obviously time constraints we never felt that their visits were rushed. Last minute requests and changes were fulfilled whenever possible and several times they went out of their way to help. Over the last few months when dad's care needs were changing rapidly they adapted quickly and we would have found it very difficult to get through that time without them, so thank you from the whole family.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln
Thank you so much for your wonderful feedback. It means a great deal to our whole team. We are truly honoured to have been able to support your parents, and we're delighted to hear that our carers made a positive difference to their daily lives.

Supporting your family through the recent changes in...  

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Review of Trust Homecare Lincoln from Ann P (Client / Service User) published on 22 October 2025 Submitted via Postal Card
Overall Experience

I have 2 regular carers who are both very caring, friendly and understanding of my needs. Although it is only a month since my carers have been, I always look forward to their visit and always feel well cared for and safe, and secure when they leave. They are always professional whilst remaining friendly, caring and happy! Thank you!

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for such a wonderful review. Caring for you is also a dream to our carers as they too also look forward to your visit.

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Review of Trust Homecare Lincoln from Stanley B (Husband of Client) published on 20 August 2025 Submitted via Postal Card
Overall Experience

Care is excellent and very good at all levels. Very, very satisfactory from all staff attending my wife. In fact, excellent.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for the wonderful review, will make sure to share this with the rest of the team. It is always a pleasure to take care of your lovely wife.

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Review of Trust Homecare Lincoln from J M (Daughter of Client) published on 12 August 2025 Submitted via Postal Card
Overall Experience

A sincere and deeply felt 'thank you' to the manager and her staff for their care for my dear mum. They are truly kind, caring and respectful, and I am grateful for the peace of mind they give me when I cannot be there for her.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for your kind words! It means a lot to hear that you appreciate our work. We're all dedicated to providing the best possible experience, your feedback is a great motivation and a great encouragement to us all.

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Review of Trust Homecare Lincoln from Joy C (Client / Service User) published on 31 July 2025 Submitted via Postal Card
Overall Experience

Wonderful staff and company. Good-mannered, excellent. Happy with the service. Very pleased with the staff and food prepared, time goes too quickly!

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for the wonderful review, will make sure to share this to the rest of the team. We are very pleased to know that you are happy with the service that we provide.

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Review of Trust Homecare Lincoln from A G (Wife of Client) published on 3 July 2025 Submitted via Postal Card
Overall Experience

The care plan was arranged by telephone by our daughter, who does not live locally, who was impressed by the professional, caring way questions were answered; this gave her confidence that we would be in safe hands. This included a visit from our now regular carer. This reassured her that the care routine would not be changed. The male carer arrived promptly and was happy to answer questions and give advice, his medical background is also reassuring. He would chat with my husband and would occasionally ask a question to stimulate his memory (he's 96), which built a good relationship. Visits were never rushed, and made a break for both of us. We hope to continue using Trust Homecare for short term cover and would not hesitate to recommend the company.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

We truly appreciate your wonderful review, as we only aim to provide the best care possible. It was indeed our pleasure to take care of your husband even for a short time. We will always be here when you need us again in the future.

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Review of Trust Homecare Lincoln from Maureen W (Friend of Client) published on 9 May 2025 Submitted via Postal Card
Overall Experience

My neighbour started having carers in a few months ago, the difference in her is amazing. Meds are taken, she's having her meals cooked, along with smart clothes on, also a bit of jewellery to make her feel special. The carers are so friendly to me when I am at the neighbour's house, they are all angels. I recommend Trust Homecare 100%. I am so happy my neighbour is being looked after so much. I thank every one of them.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for your wonderful review. We always value all our clients' dignity and make sure that they are all well looked after.

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Review of Trust Homecare Lincoln from Rebecca R (Daughter of Client) published on 3 April 2025 Submitted via Website
Overall Experience
TrustCare has been absolutely excellent in providing care for my mum. The team is incredibly caring, compassionate, and always goes the extra mile to ensure she is comfortable and well looked after. Nothing is ever too much trouble, and they clearly love their job and genuinely care about their clients.
They also keep in regular contact with our family and liaise with healthcare professionals as needed, which gives us great peace of mind. Their professionalism and dedication shine through in everything they do.

I would highly recommend TrustCare to anyone looking for reliable, compassionate home care. They truly make a difference!

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you very much for the wonderful review, will relay this to the rest of the team. It is always an absolute pleasure taking care of your mum as the carers are always greeted with her bright smile in each visit.

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Review of Trust Homecare Lincoln from J M (Brother of Client) published on 26 February 2025 Submitted via Postal Card
Overall Experience

Daily updates via the app and weekly invoices detailing hours and costs. Contacted Trust Homecare Lincoln July 2024 regarding home care for my sister. Meeting set up immediately with the managers outlining their capabilities and work practices, costs etc. I engaged their services from 14/07/24 for weekly daily visits three times per day on their advice which has proved to be sound advice, great service professionally carried out by the carers who are all trained nurses in all aspects of care for elderly clients who have Alzheimer's/dementia. All in all, no regrets - excellent.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for such a wonderful review. We are transparent with our clients with the services that we provide, especially when it comes to care advise, daily updates or even invoicing.

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Review of Trust Homecare Lincoln from Linda R (Daughter of Client) published on 15 January 2025 Submitted via Website
Overall Experience

The staff are friendly and very helpful. Short-notice changes have been dealt with efficiently and without issue. Messages are answered promptly and the service has been excellent so far. I would recommend this company highly.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for such a wonderful review and for highly recommending us. We always strive to be as flexible as we can to meet the ever changing needs of our clients even on short notice.

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Review of Trust Homecare Lincoln from Stephen B (Son of Client) published on 13 January 2025 Submitted via Website
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Trust Homecare were recommended to me by our GP surgery as offering a more person-centred care service and I have to say that they have more than fulfilled my expectation, they were absolutely magnificent in every aspect of caring for my 96-year-old mother while I was away on holiday. I particularly appreciated the comprehensive daily notes that I could access remotely allowing me to sanitise the information my mother supplies over the phone. Superb.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

We highly appreciate your wonderful review, a massive thank you from all of us. It was our absolute pleasure caring for your lovely mum. You know where we are if ever you require our services in the future. Again, thank you very much.

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Review of Trust Homecare Lincoln from Joanna F (Granddaughter of Client) published on 27 December 2024 Submitted via Website
Overall Experience

Excellent friendly staff. Excellent communication with myself. Currently using the service to give myself (as primary carer) much-needed time off. They are there whenever they are needed, called to ask if they could cover on short notice and they didn't hesitate to help.

Reply from Edgar Lacia, Nominated Individual at Trust Homecare Lincoln

Thank you so much for the wonderful review. We are glad to be of help and we will always strive to be there for you whenever you need us.

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