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Home Care Provider Owned by SNE Care Services Ltd in Cleveland & Teesside

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9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by SNE Care Services Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for SNE Care Services Ltd are showing below.

View the details of all 2 locations (with 70 reviews) owned by SNE Care Services Ltd

SNE Care Services Ltd Locations in Cleveland & Teesside (1)

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1 Home Care Provider owned by SNE Care Services Ltd in Cleveland & Teesside
SNE Care Services Middlesbrough

Unit 10 Stephenson court, Skippers lane industrial estate, Middlesbrough TS6 6UT 

9.7 46 reviews
"Care and support my daughter receiving from the staff is excellent staff member is very caring and compassionate towards their client…"   Read all 46 reviews

SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes it part of the local health and care system. At the… Read more about SNE Care Services Middlesbrough

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28 / hour
  • Live-in Care from £16 / week

SNE Care Services Ltd Reviews in Cleveland & Teesside (46)

9.6

SNE Care Services Ltd has a Group Review Score of 9.6 (9.606) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SNE Care Services Ltd must have a Review Score.

Overall Experience
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Date Published
  • 46
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Reviewer Connection to SNE Care Services Ltd
  • 9
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Review of

SNE Care Services Middlesbrough

from Achiamma A (Mother of Client) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care and support my daughter receiving from the staff is excellent staff member is very caring and compassionate towards their client Their dedication towards their client is beyond words. Though it is a review I take the opportunity to thank the management for their service
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning, Thank you very much for the feedback and review left, we will share with the team and let them know they are doing a great job. Kind regardsSNE care.

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Review of

SNE Care Services Middlesbrough

from Sylvia G (Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to just thank all the carers very much for the care they have given me over the last few weeks.
They were lovely caring girls, and I'm feeling a lot better now thanks to all of them.
I shall certainly miss them coming in to look after me. I shall miss their lovely kind ways. Thank you.
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Review of

SNE Care Services Middlesbrough

from Marjorie M (Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carer's are very good and understanding .I would like a copy off the list of times the carers are calling each day of the week please.....
Overall I am very happy with this services and the carer's girls are given me...Thank you very much ...
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for your revie, we really appreciate your feedback. I'll pass this onto the team to get back to you.

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Review of

SNE Care Services Middlesbrough

from M L (Wife of Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers are generally very good and friendly. The only problem is that sometimes they are given slightly different time from my rota.
We also still dont have our ideal time but I realuse its not easy to give everyone their time.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for your review, we will pass these comments onto the team.

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

SNE Care Services Middlesbrough

from Debra U (Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Todays carer i feel has done exactly what I asked of her.some of the carers do their job and some are not good enough for this job.
Some of the carers are fantastic at what they do and some could do with a push to make them work better.
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Review of

SNE Care Services Middlesbrough

from Bernard L (Father of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with care they are doing and excellent job and very professional..
We are all able to relax knowing that my daughter is able to do anything she wants during her social calls and the little carer take such a good care of her after I'm so thankful with the company and care my daughter is
having..
Thank you
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning Many thanks for the review and feedback we will share the positive comments with our team. Thank you for your continued custom regards Sne care

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  • Treated with Dignity
  • Value for Money
Review of

SNE Care Services Middlesbrough

from M W (Mother of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have carers every morning to support our son to get ready. They also take him to have breakfast before he goes to his day service.
Our son likes all of his carers and waits for them coming to the house before he will start to get ready.
They are an important part of his daily routine.
They also
pick him up from the day service to bring him home.
This is a great support for us as we both work and means we can go to work knowing our son is cared for and happy.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning, Many thanks for the fabulous review and feedback we will share with the team Thank you for your continued custom RegardsSNE care

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Review of

SNE Care Services Middlesbrough

from Martin B (Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with SNE Care for more than one year. The carers are very very good. They are kind and gentle and have treated me with much dignity and respect. Very efficient in their works.I am very much satisfied with my carers .
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

We're so happy to hear you're pleased with our service. Thank you for the kind review :)

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Review of

SNE Care Services Middlesbrough

from S B (Daughter of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kind caring staff very friendly !!!!!!
Have trouble getting in touch with office at times it says mail box is full!!!!!
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good afternoon, Thankyou for the review we will share the kind words with our care team. We will reach out to you to ensure you have all the correct phone numbers in relation to the full mailbox and ensure that you always get to speak with someone Kind regards

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Review of

SNE Care Services Middlesbrough

from J M (Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Received first class attention and care from all staff from first visit up to and including to date ( May 2025 ) My Wife and Myself were surprised in the numbers of staff that you have!
Too date we have been helped by over 20 carers and wish to thank you and all of your staff for your great and kind
service Thank You.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Afternoon Many thanks for the kind review we will share this with our teamKind regards SNE CARE

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Review of

SNE Care Services Middlesbrough

from Mark C (Son of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the carers provided to be, kind, considerate, diligent, professional, compassionate, understanding, caring, trustworthy, appreciative. I may add that I also find the management staff to be the same.
I am more than happy with the service provided and would have no hesitation in recommending
the provider.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Afternoon, Thank you very much for the kind word, we will share the feedback with the team. Thankyou for your continued custom Regards SNE care

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  • Treated with Dignity
  • Value for Money
Review of

SNE Care Services Middlesbrough

from Edward W (Client) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are verry good at what they do could not aske for better always on time and nice to get on with some times a bit late at night time call but i am not going any were i am sorry i am not to good at this never have been.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good afternoon Many thanks for the review and feedback we appreciate the custom from yourselves- we will share the positive feedback with all of our staff Kind regards SNE care

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Review of

SNE Care Services Middlesbrough

from Michelle T (Daughter of Client) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are amazing and look after my mum as good as I would myself.
All the girls are an absolute credit to the company.
I have peace of mind, when I have to work that the girls look after my mum and her home.
This peace of mind is priceless.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for the kind words! We really appreciate your feedback.

  • Staff
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  • Treated with Dignity
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Review of

SNE Care Services Middlesbrough

from Ruth S (Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are amazing and so caring and compassionate with me, I don't know where I would be without them.


I wouldn't want any other girls looking after me, than those that I have. I am blessed and lucky xx

Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning Thank you for the kind words and completing the review - we will share the feedback with the staffThank you for the continued customKind regardsSNe care services

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Review of

SNE Care Services Middlesbrough

from Trevor U (Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care provided is usually of a good standard a few of the staff may struggle with English but are improving in their English language skills on a whole the staff are pleasant mad willing to help the office staff are always willing to listen and help sort things if any problems arise
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning Thank you very much for the review and kind words- we will share the feedback with the staff. Thank you for your continued customKind regards SNe care services

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

SNE Care Services Middlesbrough

from K R (Daughter of Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
SNE started looking after our elderly mother a couple of weeks ago after a bad experience with a different care company, and they have been absolutely fantastic. Every staff member has been kind to my mother and treat her with dignity and respect. My mother is really happy with the carers as well.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning. Many thanks for the kind review and comments- we will share the feedback with our staff. Thank you for the continued customKind regards SNe care services

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  • Care / Support
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  • Treated with Dignity
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Review of

SNE Care Services Middlesbrough

from G S (Daughter of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't have continued caring for my parents at home without the help of the carers. Their wish was to remain at home & with the dedication & kindness of the team my Dad was able to pass at home last year in the room he was born in 93 years ago & my mother continues to be cared for at home, as is
her wish. Thank you to you all, you maybe don't realise how much I appreciate your support.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for the lovely words about our care team. We will ensure that we share this review with them all. The review touches us and we are happy that we have managed to support you all in a time that was needed. Thank you for the continued custom. Kind regards SNE care.

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Review of

SNE Care Services Middlesbrough

from C F (Son of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I've been asked to review your service for my parents.


The staff l've met seem to be polite and engaging towards my parents, and the care of their needs.


Changing the time for the morning visit was frustrating, because it's as though it wasn't taken serious enough. It was only when the NHS lady

phoned about my mam's care package it ended up getting changed.


Overall the service seems good, and my parents seem chilled to have the carers around.

Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for the review received, we will share the kind words in relation to the staff with the team. We are sorry that the change of package times was frustrating for you and very happy that this is now resolved. Kind regards SNE care.

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Review of

SNE Care Services Middlesbrough

from M W (Daughter of Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with SNE has been brilliant. The service and the staff are superb. They go that extra mile to help and support in the best way they can. Overall a fantastic organisation who take care of people's needs. We are very grateful and appreciate everything that they do. Thank you.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Afternoon Many thanks for the review and kind words we will share this with the team of carers. Thank you for your continued custom Kind regards SNE care

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Review of

SNE Care Services Middlesbrough

from S P (Client) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been having carers for almost 4 years now and the care provided is above and beyond. Very friendly and kind. Treats you with respect and dignity. It's like having a friend pop in to make sure you're OK. I feel safe and my children also feel safe and like all the carers too.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Afternoon Many thanks for the kind review and thank you for the continued custom- we will share the compliments received with the team Kind regards SNE care.

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  • Care / Support
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  • Treated with Dignity
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Awards / Recognitions (0)

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