Home Care Providers Owned by SNE Care Services Ltd in Cleveland & Teesside

Carers very good, communication, they have done their job right, I am happy with what they do the manager Tracey visited and was really helpful to try and get me more support.

These young women, often living far away from their own families, are doing an essential job here in the U.K. and should be valued and respected highly for that.

Most of the carers are good, though a few are difficult to understand. Time keeping is sometimes poor, and some do not phone to warn us if they are running more than 15 minutes late. Care would be improved if we could have regular carers instead of so many different people. At the start we understood we would be given the opportunity to choose some regulars.

Care and support my daughter receiving from the staff is excellent staff member is very caring and compassionate towards their client Their dedication towards their client is beyond words. Though it is a review I take the opportunity to thank the management for their service

I shall certainly miss them coming in to look after me. I shall miss their lovely kind ways. Thank you.

Overall I am very happy with this services and the carer's girls are given me...Thank you very much ...

Some of the carers are fantastic at what they do and some could do with a push to make them work better.

Thank you

This is a great support for us as we both work and means we can go to work knowing our son is cared for and happy.

I have been with SNE Care for more than one year. The carers are very very good. They are kind and gentle and have treated me with much dignity and respect. Very efficient in their works.I am very much satisfied with my carers .

Have trouble getting in touch with office at times it says mail box is full!!!!!

Too date we have been helped by over 20 carers and wish to thank you and all of your staff for your great and kind service Thank You.

I am more than happy with the service provided and would have no hesitation in recommending the provider.

All staff are verry good at what they do could not aske for better always on time and nice to get on with some times a bit late at night time call but i am not going any were i am sorry i am not to good at this never have been.

This peace of mind is priceless.

Staff are amazing and so caring and compassionate with me, I don't know where I would be without them.

I wouldn't want any other girls looking after me, than those that I have. I am blessed and lucky xx

The care provided is usually of a good standard a few of the staff may struggle with English but are improving in their English language skills on a whole the staff are pleasant mad willing to help the office staff are always willing to listen and help sort things if any problems arise

SNE started looking after our elderly mother a couple of weeks ago after a bad experience with a different care company, and they have been absolutely fantastic. Every staff member has been kind to my mother and treat her with dignity and respect. My mother is really happy with the carers as well.

I couldn't have continued caring for my parents at home without the help of the carers. Their wish was to remain at home & with the dedication & kindness of the team my Dad was able to pass at home last year in the room he was born in 93 years ago & my mother continues to be cared for at home, as is her wish. Thank you to you all, you maybe don't realise how much I appreciate your support.

I've been asked to review your service for my parents.

The staff l've met seem to be polite and engaging towards my parents, and the care of their needs.

Changing the time for the morning visit was frustrating, because it's as though it wasn't taken serious enough. It was only when the NHS lady phoned about my mam's care package it ended up getting changed.

Overall the service seems good, and my parents seem chilled to have the carers around.