Home Care Providers Owned by SNE Care Services Ltd in Cleveland & Teesside

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Only the locations & reviews in Cleveland & Teesside for SNE Care Services Ltd are being shown.

SNE Care Services Ltd Locations in Cleveland & Teesside (1)

1 Home Care Providers owned by SNE Care Services Ltd in Cleveland & Teesside

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SNE Care Services Middlesbrough

Unit 10 Stephenson Court, Skippers Lane Industrial Estate, Middlesbrough TS6 6UT

9.754 Reviews

7 2

"Very good service. Spot on everything. Look after me well. Give me my tablets. I want Kalpana everyday. She is an excellent carer. She..."Read all 54 reviews

SNE Care Services is an established provider of Care at Home Services in a number of Teesside and North Yorkshire Boroughs. The company has a presence in all of these local authority areas which makes... Read more

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SNE Care Services Ltd Reviews in Cleveland & Teesside (54)

9.4

SNE Care Services Ltd has a Group Review Score of 9.4 (9.393) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SNE Care Services Ltd must have a Review Score.

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Showing 54 reviews matching selected criteria

Review of SNE Care Services Middlesbrough from V C (Client / Service User) published on 15 September 2026 Submitted via Website•

Overall Experience

My main concern is the number of different carers who come into my home. At 90 years old, I find it unsettling having so many different people visiting, and it makes it very difficult to get to know people and build a trusting relationship.
I appreciate that for my personal and health care it may not always be possible to have the same person, but I feel this should be limited to a small team of regular carers wherever possible.
I also receive a cleaning visit once a week, and I would particularly like the same person to attend each week for this. I feel there is much less need to continually change the person providing the cleaning service.

Having greater consistency would make me feel much more comfortable and secure in my own home and would greatly improve the service for me.

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↩Reply from Arran, Marketing/Content Creation at SNE Care Services Middlesbrough

Good afternoon,
Thank you very much for your feedback. Communication like this is very important for us to see how we can improve. I've passed on your feedback to the relevant department and they should be in contact with you soon to sort out any issues you may have had.
Kind Regards,

Arran

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Review of SNE Care Services Middlesbrough from P N (Client / Service User) published on 15 September 2026 Submitted via Website•

Overall Experience

Very good service. Spot on everything. Look after me well. Give me my tablets. I want Kalpana everyday. She is an excellent carer. She smiles all the time. She can't get in the bungalow until she smiles.

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↩Reply from Arran, Marketing/Content Creation at SNE Care Services Middlesbrough

Thank you so much for this kind review. I'm so glad to hear you are happy with our services and how highly you think of the carers. Our team works hard every day to provide compassionate, reliable and high-quality care, so your recognition means a great deal to us. Thank you for choosing SNE Care Services.
Kind regards,

Arran

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Review of SNE Care Services Middlesbrough from Linda S (Cousin of Client) published on 4 September 2026 Submitted via Website•

Overall Experience

My Cousin has received service from this Care Service for the last year.
They are very professional and look after her very well. If there is a need to contact me they do and I can always contact them at their Office.
We are very pleased with the service.

Linda (Cousin of Anne)

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↩Reply from Tracey Hugill, Registered Manager at SNE Care Services Middlesbrough

Good Afternoon Linda
Many thanks for your review on our service we appreciate the great feedback, we will also share this with the care team
Kind regards

Tracey

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Review of SNE Care Services Middlesbrough from Anita R (Sister of Client) published on 4 September 2026 Submitted via Website•

Overall Experience

What a great company. They literally can't do enough to help. The staff are also great company which means so much to my brother who can't get out much. I also genuinely look forward to seeing them too. Best company he has ever been with, wish we had found them sooner. They are also flexible should my brother have an appointment.

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↩Reply from Mao Musonza, Director at SNE Care Services Middlesbrough

Thank you so much for your wonderful 5-star review! We truly appreciate your kind feedback and your trust in SNE Care Services. Our team works hard every day to provide compassionate, reliable and high-quality care, so your recognition means a great deal to us. Thank you for choosing SNE Care Services. <3

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Review of SNE Care Services Middlesbrough from J S (Daughter of Client) published on 24 August 2026 Submitted via Website•

Overall Experience

The care my mam received from her carers at SNE was outstanding. They were caring, compassionate and thoughtful to my mams needs. She was treated with dignity and respect until her last breath.

The management were responsive to her changing needs and we always got a positive outcome from any communication with Tracey and the rest of the team. I can't thank them enough

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↩Reply from Tracey Hugill, Registered Manager at SNE Care Services Middlesbrough

Good Morning

Thank you for the review we appreciate this so much, the carers will truly miss your mum very much as will we. We send all our love and condolences to you and all of your family may she rest in eternal peace.

Kind regards

Tracey SNE care registered manager.

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Review of SNE Care Services Middlesbrough from Julie A (Mother of Client) published on 22 July 2026 Submitted via Website•

Overall Experience

We have had a great experience with SNE staff they have all been professional respectfully and above all caring. They have been reliable and arrive on time. As our son has a core team of staff and we are always prepared in advance as to which members of staff will be supporting our son at any given time. Staff are always happy and delightful. Our requests to alter hours has always been met and we cannot praise the care staff at SNE enough, we would definitely recommend them.

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↩Reply from Tracey Hugill, Registered Manager at SNE Care Services Middlesbrough

Good Afternoon Julie

Many thanks for your lovely review we appreciate this, I will share with the team and thankyou for your continued custom

Regards

SNE Care

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Review of SNE Care Services Middlesbrough from Velda L (Wife of Client) published on 8 July 2026 Submitted via Postal Card•

Overall Experience

The care my husband has received from the staff at SNE has been brilliant. We had no experience of the care system and we have received care and guidance from SNE.

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↩Reply from Tracey Hugill, Registered Manager at SNE Care Services Middlesbrough

Good Afternoon Velda
Thank you so much for the review we appreciate the custom from you and your husband.

kind regards

SNE care.

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Review of SNE Care Services Middlesbrough from Andrew M (Client / Service User) published on 29 May 2026 Submitted via Postal Card•

Overall Experience

Carers very good, communication, they have done their job right, I am happy with what they do the manager Tracey visited and was really helpful to try and get me more support.

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↩Reply from Tracey Hugill, Registered Manager at SNE Care Services Middlesbrough

Thank you for your continued custom and the review

Kind regards

SNE care

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Review of SNE Care Services Middlesbrough from Y M (Daughter of Client) published on 30 March 2026 Submitted via Website•

Overall Experience

My mother is happy with the exceptional kindness and care of the carer she calls 'Hasni' which can be translated as Smiler! (Nargis)
The other carers are also very pleasant and responsive .
As a family we are impressed with all the carers from Bangladesh who are highly dedicated and professional, while expressing the South Asian / Muslim cultural values of respect and genuine care for elders.

These young women, often living far away from their own families, are doing an essential job here in the U.K. and should be valued and respected highly for that.

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↩Reply from Tracey Hugill, Registered Manager at SNE Care Services Middlesbrough

Good Morning, thank you so much for the lovely review and mentions of our wonderful team. I will share the feedback with them all. Thank you for your continued custom.

Take care
Kind regards

Tracey.

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Review of SNE Care Services Middlesbrough from M L (Wife of Client) published on 12 December 2025 Submitted via Postal Card•

Overall Experience

Most of the carers are good, though a few are difficult to understand. Time keeping is sometimes poor, and some do not phone to warn us if they are running more than 15 minutes late. Care would be improved if we could have regular carers instead of so many different people. At the start we understood we would be given the opportunity to choose some regulars.

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Review of SNE Care Services Middlesbrough from Achiamma A (Mother of Client) published on 8 October 2025 Submitted via Website•

Overall Experience

Care and support my daughter receiving from the staff is excellent staff member is very caring and compassionate towards their client Their dedication towards their client is beyond words. Though it is a review I take the opportunity to thank the management for their service

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning, Thank you very much for the feedback and review left, we will share with the team and let them know they are doing a great job. Kind regardsSNE care.

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Review of SNE Care Services Middlesbrough from Sylvia G (Client / Service User) published on 21 August 2025 Submitted via Website•

Overall Experience

I would like to just thank all the carers very much for the care they have given me over the last few weeks.
They were lovely caring girls, and I'm feeling a lot better now thanks to all of them.

I shall certainly miss them coming in to look after me. I shall miss their lovely kind ways. Thank you.

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for the kind words, we really appreciate your review :)

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Review of SNE Care Services Middlesbrough from Marjorie M (Client / Service User) published on 20 May 2025 Submitted via Website•

Overall Experience

Carer's are very good and understanding .I would like a copy off the list of times the carers are calling each day of the week please.....

Overall I am very happy with this services and the carer's girls are given me...Thank you very much ...

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for your revie, we really appreciate your feedback. I'll pass this onto the team to get back to you.

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Review of SNE Care Services Middlesbrough from Debra U (Client / Service User) published on 19 May 2025 Submitted via Website•

Overall Experience

Todays carer i feel has done exactly what I asked of her.some of the carers do their job and some are not good enough for this job.

Some of the carers are fantastic at what they do and some could do with a push to make them work better.

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Thank you for the review. we are always giving training to our carers to ensure each and every one of them is able to give the best care possible.

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Review of SNE Care Services Middlesbrough from Bernard L (Father of Client) published on 15 May 2025 Submitted via Website•

Overall Experience

Very pleased with care they are doing and excellent job and very professional..
We are all able to relax knowing that my daughter is able to do anything she wants during her social calls and the little carer take such a good care of her after I'm so thankful with the company and care my daughter is having..

Thank you

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning Many thanks for the review and feedback we will share the positive comments with our team. Thank you for your continued custom regards Sne care

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Review of SNE Care Services Middlesbrough from M W (Mother of Client) published on 15 May 2025 Submitted via Website•

Overall Experience

We have carers every morning to support our son to get ready. They also take him to have breakfast before he goes to his day service.
Our son likes all of his carers and waits for them coming to the house before he will start to get ready.
They are an important part of his daily routine.
They also pick him up from the day service to bring him home.

This is a great support for us as we both work and means we can go to work knowing our son is cared for and happy.

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Morning, Many thanks for the fabulous review and feedback we will share with the team Thank you for your continued custom RegardsSNE care

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Review of SNE Care Services Middlesbrough from Martin B (Client / Service User) published on 14 May 2025 Submitted via Website•

Overall Experience

I have been with SNE Care for more than one year. The carers are very very good. They are kind and gentle and have treated me with much dignity and respect. Very efficient in their works.I am very much satisfied with my carers .

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

We're so happy to hear you're pleased with our service. Thank you for the kind review :)

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Review of SNE Care Services Middlesbrough from S B (Daughter of Client) published on 13 May 2025 Submitted via Website•

Overall Experience

Kind caring staff very friendly !!!!!!

Have trouble getting in touch with office at times it says mail box is full!!!!!

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good afternoon, Thankyou for the review we will share the kind words with our care team. We will reach out to you to ensure you have all the correct phone numbers in relation to the full mailbox and ensure that you always get to speak with someone Kind regards

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Review of SNE Care Services Middlesbrough from J M (Client / Service User) published on 13 May 2025 Submitted via Website•

Overall Experience

Received first class attention and care from all staff from first visit up to and including to date ( May 2025 ) My Wife and Myself were surprised in the numbers of staff that you have!

Too date we have been helped by over 20 carers and wish to thank you and all of your staff for your great and kind service Thank You.

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Afternoon Many thanks for the kind review we will share this with our teamKind regards SNE CARE

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Review of SNE Care Services Middlesbrough from Mark C (Son of Client) published on 12 May 2025 Submitted via Website•

Overall Experience

I find all the carers provided to be, kind, considerate, diligent, professional, compassionate, understanding, caring, trustworthy, appreciative. I may add that I also find the management staff to be the same.

I am more than happy with the service provided and would have no hesitation in recommending the provider.

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↩Reply from Frankie Odlum, Marketing officer at SNE Care Services Middlesbrough

Good Afternoon, Thank you very much for the kind word, we will share the feedback with the team. Thankyou for your continued custom Regards SNE care

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SNE Care Services Ltd.

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