Home Care Provider Owned by SNE Care Services Ltd in North Yorkshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Yorkshire for SNE Care Services Ltd are showing below.
View the details of all 2 locations (with 70 reviews) owned by SNE Care Services Ltd
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SNE Care Services Ltd Locations in North Yorkshire (1)
SNE Care Services Northallerton
9.5
24 reviews
Suite 15, Evolution Business Centre, 6 Country Business Park, Northallerton DL6 2NQ
"We have received excellent care from SNE carers. They are very caring and have time to explain everything to my husband. They are thorough…" Read all 24 reviews
SNE Care Services Northallerton provides home care, end of life care and mental health care. Domiciliary care is provided to people who still live in their own homes but require additional support with tasks, including domestics, personal care,… Read more about SNE Care Services Northallerton
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £29.40 / hour
- Live-in Care from £12 / week
Other Home Care Groups you may be interested in:
SNE Care Services Ltd Reviews in North Yorkshire (24)
9.6
SNE Care Services Ltd has a Group Review Score of 9.6 (9.606) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SNE Care Services Ltd must have a Review Score.
Review of
SNE Care Services Northallerton
from D M (Wife of Client) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have received excellent care from SNE carers. They are very caring and have time to explain everything to my husband. They are thorough with his care and pay attention to his needs. Thank you.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from L D (Mother of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers have made a real effort to connect to and accommodate my son's needs. They are always on time, polite and helpful. It's very reassuring when leaving my son with them. It has given him confidence.
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Review of
SNE Care Services Northallerton
from Stephen G (Son of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot speak too highly of the professionalism shown by the SNE team while providing home care for our dad who suffers with dementia. Sometimes dad was aggressive during the visit but the team showed amazing resilience in the face of this. I was able to see their arrival through dad's Ring doorbell
and they were absolutely wonderful in the way they greeted dad and did everything possible to put him at ease. Even if dad was a bit up tight when they arrived he was saying goodbye as if they were long lost friends by the time they left.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from J L (Client) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always get excellent service from SNE. Carers are always cheerful and willing to help with anything it has made a big difference to both mine and my wife's lives.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from Robert H (Father of Client) published on 21 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service provided was extremely proffessional. Every member of staff worked efficiently, with client empathy at the forefront of the service provided.
Patience the coordinator was extremely proffessional when she carried out the initial introduction of the company and risk assessment. I would highly
Patience the coordinator was extremely proffessional when she carried out the initial introduction of the company and risk assessment. I would highly
recommend this provider to anyone.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from W M (Wife of Client) published on 26 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
These wonderful people help me to care for my disabled husband, getting up and ready for the day in the morning, and again at night getting him ready for bed, making sure he is comfortable and warm, and putting all dirty clothes in to wash. They are warm and friendly, sympathetic, and professional.
I can't thank them enough for the service we get with them.
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Review of
SNE Care Services Northallerton
from Derek B (Husband of Client) published on 4 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Every single one of the carers are both polite and extremely caring for my wife.
I find the app system very useful and detailed even though the need to insert the person's family name is somewhat pointless when it is at the bottom of the access form.
I find the app system very useful and detailed even though the need to insert the person's family name is somewhat pointless when it is at the bottom of the access form.
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Review of
SNE Care Services Northallerton
from Edward W (Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service from the lovely carers at SNE. Thank you all for making a big difference in my life. The carers always treat me with dignity and respect. The best carers I know and would recommend the service to others.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from K R (Client) published on 11 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SNE Care Services have given excellent care over the 3 years I've had the care. They are friendly and caring, can't fault them at all they are all great. Would recommend them to anyone.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from I K (Son of Client) published on 19 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An assessment review of my mum's care package took place today. Discussed what care she currently receives and whether this is still adequate or whether needs to be increased/changed. The assessor was very professional going through all the details of the package and asking Mum if any issues with any
elements of care or any individual attending. Mum expressed satisfaction with the care received and praised all individual carers who have visited her for their kindness and pleasant attitude when attending.
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Review of
SNE Care Services Northallerton
from Ian D (Client) assisted by family/friend published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers I have had for many months have been kind, courteous, and very pleasant. Some do their job better than others but on the whole, they do a good job and are very respectful.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from H G (Client) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have found my carers respectful and cheerful when caring for me.
They listen to my requests and are happy to carry them out.
The timing of calls is generally ok, I appreciate if other clients have an emergency call that maybe delayed.
Carers usually let me know if there is a delay which is helpful.
They listen to my requests and are happy to carry them out.
The timing of calls is generally ok, I appreciate if other clients have an emergency call that maybe delayed.
Carers usually let me know if there is a delay which is helpful.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from H B (Daughter of Client) published on 25 November 2024 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Absolutely shocking company! They leave rotting food in my mother's fridge then feed it to her, she can't walk to check dates so the carers should be doing this but they do not! They leave her bungalow an absolute mess, they refuse to do their jobs. They have even left her with not being fed her lunch
and tea on some days because the carer is running late. They don't help her wash properly. I wouldn't let them look after rats! Shocking, absolutely shocking!
Reply from Frankie Odlum, Marketing Officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from Harlies B (Client) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Not always on time especially in the morning and the evening. Sometimes tasks I ask for and can't do myself because I am disabled, I can't wash without a frame, especially like turning the light on is not fulfilled. Checking the fridge for food out of date, sometimes leaving the fridge and freezer door
open. Not all carers are like this, there are some very helpful ones.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from F P (Mother of Client) published on 11 October 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
So lovely to see one of the carers again we have missed her, such a pleasant caring young lady and my daughter has really taken to her. When I've had to speak to SNE they have been helpful and listened to what I had to say.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from Clive D (Son of Client) published on 10 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are always pleasant and friendly, always inform me if running late and always ask how my mum is. If anything needs doing before they leave.
If anything maybe come a bit early on an evening, especially in summer but I understand needs to fit in with rota.
If anything maybe come a bit early on an evening, especially in summer but I understand needs to fit in with rota.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from Janet W (Daughter of Client) published on 9 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SNE Care ladies are always cheerful, kind, considerate, very efficient, & helpful. They treat the patient with respect & always are aware of protecting her dignity. When our road was closed overnight for several weeks, the visiting ladies altered the last time they came each day by 2 hours to ensure
the patient was still properly prepared for bed. They have also on occasion alerted us to symptoms which needed medical care from various health professionals. After each visit, the ladies write a record of what they have done. This means the next carers who attend, if different, are always up-to-date on the patient's current needs and challenges. Twice when the patient has returned from the hospital with little warning, the local management team have ensured their ladies have swiftly arrived to help settle her back home.
We feel the company provides excellent value for the full fees. We would recommend/have recommended SNE Care to all health professionals we've encountered.
We feel the company provides excellent value for the full fees. We would recommend/have recommended SNE Care to all health professionals we've encountered.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from T B (Son of Client) published on 9 October 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
SNE Care Services Northallerton were extremely caring and understanding of my mother's needs.
Their punctuality was excellent, and their politeness was exceptional. They were extremely professional and contacted me whenever there was a problem.
Their punctuality was excellent, and their politeness was exceptional. They were extremely professional and contacted me whenever there was a problem.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from M G (Mother of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always polite, kind, friendly and took my son's interest as a priority. The carers were never late and were helpful with other duties in the house. My son always seemed to feel comfortable in the carer's company.
Reply from Frankie Odlum, Marketing officer at SNE Care Services Northallerton
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Review of
SNE Care Services Northallerton
from Fiona B (Daughter of Client) published on 5 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were very happy with the care review. It was thorough, we were asked questions that I hadn't even thought of and offered solutions that were appropriate. The member of staff that did the care review was friendly, and professional and listened to what we had to say.
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Awards / Recognitions (0)
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