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Home Care Providers Owned by Brown Glass Ltd
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Brown Glass Ltd Locations (3)
Care Provided
- Dementia
Care Provided
- Dementia
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Brown Glass Ltd Reviews (8)
Reviews posted for members of Brown Glass Ltd
Review of
Brown Glass Healthcare Cumbria
from Jeanette C (Wife of Client) published on 27 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great carers been fantastic with my disabled husband in all aspects will help in what ever way they can always use ppe clean and tidy very friendly prompt time keeping.mainly men came for husband which was his choice on personal care even make a good cuppa
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Review of
Brown Glass Healthcare Cumbria
from Livvy P (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Could not ask for a better provider, communication is stellar between staff members and our family with the comfort and confidence of knowing that no issue is too big or too small. The kindness, compassion and patience is next level and we, as a family, couldn't be happier. My dad has built strong,
reliable relationships with some of the team which we find reassuring - speaking highly of the members himself. The care he receives is consistent and professional, as a family we passionately recommend Brown Glass!
Reply from Juliana Okoro, Registered Manager at Brown Glass Healthcare Cumbria Thank you so much for your heartfelt words and wonderful feedback. We're truly honoured to be part of your dad's care journey and it means the world to know that our team's kindness, communication, and professionalism are making a meaningful difference. Building strong, trusting relationships is at the heart of what we do, and we're so glad your dad felt that connection with our team. Your recommendation is deeply appreciated by all of us at Brown Glass - thank you for your trust and support!
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Review of
Brown Glass Healthcare Carlisle
from Craig G (Husband of Client) published on 12 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always very good service. Always take time and care to see to my wife's needs and would always do more if needed. Always come in the same time span every day and carefully administer her medication and take time to see how she is doing
Reply from Juliana Okoro, Registered Manager at Brown Glass Healthcare CarlisleDear Craig,Thank you for your positive feedback, we are happy to make a great difference in your family through the person centred care we deliver. Our aim is to continue to deliver outstanding care and remain a house hold name within Carlisle and surrounding areas that we cover. Thank you for supporting our small team by welcoming our staff to your home.
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Review of
Brown Glass Healthcare Carlisle
from Christina R (Client) published on 5 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Brown glass is a fantastic company.
All staff are respectful, considerate, friendly
and professional.
They always go above and beyond to make sure I am happy and comfortable.
I would not hesitate in recommending them.
All staff are respectful, considerate, friendly
and professional.
They always go above and beyond to make sure I am happy and comfortable.
I would not hesitate in recommending them.
Reply from Juliana Okoro, Registered Manager at Brown Glass Healthcare CarlisleDear Christina,Thank you for the positive feedback, ensuring our service users are treated with respect and dignity are our core values. It is also our culture to go beyond and above for the people we support ensuring they have a great experience. We appreciate the opportunity you gave us to be a part of your care journey and would continue to provide a safe and outstanding care for you and everyone we support. Thank you!
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Review of
Brown Glass Healthcare Cumbria
from Sue G (Client) published on 18 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a care provider, I have been impressed with Brown Glass.
I have had consistency of care staff, who are genuinely caring people.
I have had several care agencies before brown glass, none have been as professional or had such respectful, compassionate staff. They respect that this is my home, unlike
I have had consistency of care staff, who are genuinely caring people.
I have had several care agencies before brown glass, none have been as professional or had such respectful, compassionate staff. They respect that this is my home, unlike
other agencies that I have previously had.
I am very happy with the care that I receive, and would highly recommend them.
I am very happy with the care that I receive, and would highly recommend them.
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Review of
Brown Glass Healthcare Cumbria
from Lisa P (Client) published on 13 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am a client of Brown Glass Healthcare after suffering two strokes. Since changing to this company, I'm a much happier and unstressed person, all carers are always smiling, they make my day happy, they go out of their way to spend time with you. i would recommend this company 100%, management and office
staff are brilliant and do everything to help you out. i can't put in words how great they are to me, this has changed my life, I feel like I've won the lottery.
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Review of
Brown Glass Healthcare Cumbria
from E B (Daughter of Client) published on 29 July 2024 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Do not use this company. Carers are International and they are not trained properly on how to care for the elderly. Have had medication run out, they don't contact you until too late. Different staff so not consistent care for my mum (I live away from mum). Language barrier, Mum is hard of hearing,
and did not understand them. Notes recorded online, reported missing notes nothing happened! Mum's doctor came out and asked if had bowel movements, did not know, had to phone the boss, she did not know. So I could not give the doctor an answer! This is just the tip of the iceberg, avoid, please.
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Review of
Brown Glass Healthcare Cumbria
from Carol S (Wife of Client) published on 7 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On behalf of my much cherished late husband and myself, I would like to thank all of you who called - four times a day from June to the end of September 2023 - to care for him and the excellent care and friendship you provided in difficult times. It made the day more interesting and cheerful for him
and supported me too.
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Awards / Recognitions (0)
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Frequently Asked Questions about Brown Glass Ltd
How many Agencies does Brown Glass Ltd own?
Brown Glass Ltd own 3 Agencies.
Which Brown Glass Ltd Agencies have the highest review score?
Brown Glass Healthcare Carlisle, Brown Glass Healthcare Cumbria & Brown Glass Healthcare Wolverhampton have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brown Glass Ltd to verify any information. View our terms and conditions. Brown Glass Ltd has a Basic Service – more info.