Home Care Providers Owned by Eidyn Care in City of Edinburgh

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Eidyn Care Locations in City of Edinburgh (1)

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1 Home Care Providers owned by Eidyn Care in City of Edinburgh
Eidyn Care Edinburgh
Unit 4, 3 Quality Street, Edinburgh EH4 5BP
"Eidyn Care have been my father's carers for the last 6 months and we are extremely pleased with the level of care and service provided...."Read all 38 reviews
Visiting Care from £37 / hour

Eidyn Care provides awarding winning care at home in Edinburgh so that you or your loved ones can live safely at home with dignity and respect. Eidyn Care is a family run company, allowing them to... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

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Eidyn Care Reviews in City of Edinburgh (38)

9.1

Eidyn Care has a Group Review Score of 9.1 (9.099) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Eidyn Care must have a Review Score.

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Showing 38 reviews matching selected criteria
Review of Eidyn Care Edinburgh from Graeme H (Son of Client) published on 11 March 2026 Submitted via Website
Overall Experience
Eidyn Care have been my father's carers for the last 6 months and we are extremely pleased with the level of care and service provided. Every member of staff goes out their way to provide a top class professional service at all times and in most instances deliver "over and above" expectations.
As well as providing the necessary care elements, every carer has taken the time to get to know my father and he looks forward to their visits and social interactions

From a family viewpoint I'd like to say a big thank you for helping us step back a little bit and regain some personal time with full confidence that my father is in good hands.

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Review of Eidyn Care Edinburgh from E R (Daughter of Client) published on 27 February 2026 Submitted via Website
Overall Experience

Carers for my mother are all very friendly, caring and extremely helpful. This has been the case since my mother's care started over a year ago, thanks. My mother enjoys seeing the carers every day and always tells us that she likes them all.

Reply from caroline simpson, Registered Manager at Eidyn Care Edinburgh

Thank you so much for your lovely review.

It truly means a great deal to us to hear that your mother is happy with the care and that she enjoys seeing the team each day. Our carers work incredibly hard to provide not just practical support, but genuine companionship and kindness, so your...  

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Review of Eidyn Care Edinburgh from I J (Client / Service User) published on 23 February 2026 Submitted via Website
Overall Experience
I have had Eidyn Care coming for over 7 years.
Very kind people -all the carers are really friendly and respectful
Ultra reliable -have never not turned up

Must have good training - same standard whoever does caring

Reply from caroline simpson, Registered Manager at Eidyn Care Edinburgh

Thank you so much for your lovely review and for trusting us with your care for over 7 years - that truly means a great deal to us. We're delighted to hear how happy you are with the team's kindness, reliability, and consistency. I'll be sure to share your kind words with all of our carers, as it will really make their day.

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Review of Eidyn Care Edinburgh from Lance J (Son of Client) published on 23 February 2026 Submitted via Website
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Sadly, my mother is now no longer cared for by Eidyn and double sadly as she only had them for part of 2025. while being cared for by a plethora of unfit organizations that infect home care in Edinburgh. therefore, i clearly state that Eidyn care is not only the gold standard but the only standard in my experience. use them !!!!

Reply from caroline simpson, Registered Manager at Eidyn Care Edinburgh

Thanks Lance for your review - we really appreciate your kind words. It was a pleasure caring for your mum, and we're so glad you felt happy with the support our team provided. We wish you both all the very best as she settles into her new home. The girls are looking forward to visiting her for a wee cuppa!

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Review of Eidyn Care Edinburgh from Jim S (Son of Client) published on 14 October 2025 Submitted via Website
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The most caring and considerate people I have met in terms of level of care . Patient , kind , humorous , and always willing to go the extra mile . We could not have asked for more and are truly grateful .

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Review of Eidyn Care Edinburgh from Elaine H (Client / Service User) published on 9 May 2025 Submitted via Website
Overall Experience

Very good service and my carers are lovely she is very good at her job you can see and feel she wants to help and be there for you.All the other staff I have met are very nice and help full. This us all I can comment on as I have only been with this company a few month so do not know much more.

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Review of Eidyn Care Edinburgh from Sally S (Daughter of Client) published on 4 April 2025 Submitted via Website
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Eidyn Care provide a high level of care to both my parents. The carers are professional, caring and always willing to help, and the admin staff are always quick to reply and sort any requirements, even if it's last minute. Communication is also excellent. I would highly recommend this fantastic care provider, and I don't know what we'd do without them.

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Review of Eidyn Care Edinburgh from Michael S (Husband of Client) published on 27 March 2025 Submitted via Website
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My wife has received care from Eidyn Care for over seven years. In all this time the quality and standard of care has been excellent and the staff providing the care have always maintained a highly professional, cheerful and literally caring service. We regard visits by carers as part of an ongoing friendship where mutual interest in families, holidays, music and so on can be enjoyed. If asked we would not hesitate to highly recommend Eidyn Care.

Reply from Rebecca McLennan, Director at Eidyn Care Edinburgh

Thank you for your lovely review, we all love coming to visit with you and are so glad that you enjoy your care visits so much.

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Review of Eidyn Care Edinburgh from Kerry R (Daughter of Client) published on 11 June 2024 Submitted via Website
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Carers and administrative staff are all fantastic, caring, professional, kind and knowledgeable. Eidyn were recommended to me and I would recommend them also. They have been an invaluable support over the last few years to my dad but also to me.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely review, it's a pleasure looking after your Dad and I'm so glad to hear we have been such a great support to you also as that is always our aim.

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Review of Eidyn Care Edinburgh from Sheila S (Sister of Client) published on 11 June 2024 Submitted via Website
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Excellent service for my sister who has MS and is wheelchair-bound. Carer takes her out once a week, she looks forward to it so much as some weeks that's her only outing. Every week she tells me how much she's enjoyed herself.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely review, I can see what a lovely bond and fun times your sister and our staff have together, I'm so glad it is having such a positive impact on her life.

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Review of Eidyn Care Edinburgh from David A (Husband of Client) published on 30 March 2022 Submitted via Website
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In these difficult times, our Care Provider has carried out their duties in an exemplary fashion, making sure that all my wife's needs have been met. The dedicated team of carers are all very friendly, efficient, and genuinely interested in looking after their client and our family. I can confidently recommend Eidyn Care to anyone requiring their services.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely review, we are so delighted that you feel that your wife and family are all looked after as we do enjoy taking care of everyone as a whole.

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Review of Eidyn Care Edinburgh from Jennifer W (Daughter of Client) published on 30 March 2022 Submitted via Website
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We discovered Eidyn Care in August 2019, and simply haven’t looked back! They are the best care company that I know of. All the girls are extremely kind, caring, honest, helpful, and reliable. With the onset of Covid recently, the management team have been excellent. It has been very useful to receive updates and know of the constant changes that were needed.

My Mum is very happy with all the girls and knows that she is extremely fortunate to have their assistance. We, as a family also feel very blessed, as it is enabling Mum to remain in her own home. Thank you Eidyn Care.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely review, we are so happy that you came to us and all the girls enjoy their visits with your Mum.

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Review of Eidyn Care Edinburgh from Diana M (Client / Service User) published on 30 March 2022 Submitted via Website
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I’m very happy to say that the standards of Eidyn Care have remained consistently high. The year has been particularly difficult under the circumstances of the COVID virus for the carers and all credit must go to them. They never faulted with the care and compassion.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely review, I'm glad you are still enjoying the care you deserve.

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Review of Eidyn Care Edinburgh from Sue S (Sister-in-law of Client) published on 20 September 2021 Submitted via Website
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Eidyn Care has provided exceptional care for my sister-in-law, who lives alone and needs 24-hour care. The carers work together as a team to ensure her needs are met and to provide a range of stimulating activities. They have been able to adapt very quickly to her changing care needs, and the family feel very much supported. For example, they have arranged care at short notice where family illness has meant extra cover was needed. Communication is excellent, and we know that we can easily contact them if needed. Their management of the Covid situation has been excellent with cover continuing throughout. I would not hesitate to recommend them.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely words; it means so much to us all. We are so honoured to be able to be with you throughout this difficult journey and help even in a small way to make the situation better.

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Review of Eidyn Care Edinburgh from Linda B (Wife of Client) published on 13 September 2021 Submitted via Website
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I know when I'm out and about, my husband is well cared for. He enjoys being taken out by the carers for his hot chocolate. So far, we have met five carers, all bringing the same level of care. I come home to find lots of wee jobs done, carpets vacuumed, washing machine on, dishwasher emptied, and a content husband.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely review; I know all the staff are enjoying spending time with you both, and it's lovely to hear what a difference their care is making.

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Review of Eidyn Care Edinburgh from Marion O (Daughter of Client) published on 17 May 2021 Submitted via Website
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Eidyn Care provides us with a bespoke service and my dad’s care is definitely tailored to his needs. The girls have taken time to get to know him and are always happy to go that bit extra when required.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely comments, the girls all love visiting your Dad and he always has a smile and a chat ready for them.

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Review of Eidyn Care Edinburgh from Kirsten A (Daughter of Client) published on 17 May 2021 Submitted via Website
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During the Pandemic, it has been a lifeline for my mother to have carers from Eidyn Care. We live around 90 minutes away and supporting mum daily would be challenging, particularly as my husband is going through cancer treatment. On the occasions when we have met with carers, usually when delivering meals for mum, we've both been extremely impressed by their care and professionalism.
My mother very much enjoys the company of the carers and the support they provide. It gives her a focus and also a 'raison d'etre.' It's encouraging to hear that they are supporting mum leaving her flat for short walks.

Our thanks to all at Eidyn Care.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely feedback, the staff all enjoy their visits to your Mum and getting her out into the sunshine (when the rain isn't lashing down) always makes the staff smile as it cheers your Mum so much.

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Review of Eidyn Care Edinburgh from Marissa (Daughter of Client) published on 17 May 2021 Submitted via Website
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Excellent care for my dad. Staff, both office and carers, are great and they are always thinking of what would be best for my dad to enable him to stay happily in his house. Very proactive and solution-focused. I cannot recommend them highly enough! Thank you Eidyn Care.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely feedback, we are delighted to be able to look after your Dad and keeping him safe and well in his home is our top priority. He is a true gentleman and a pleasure to look after. We also appreciate how supportive and flexible you are when we have any concerns, thank you.

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Review of Eidyn Care Edinburgh from Eleanor S (Client / Service User) published on 17 May 2021 Submitted via Website
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Eidyn Care has assisted with my wellbeing for many years now and I have never had a better service. Nothing is too much of a problem and I am looked after with care and compassion. I would have no hesitation in recommending Eidyn Care to anyone needing genuine help and support.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely comments, we all enjoy our visits to see you and love the singing, dancing and general daftness we have with you.

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Review of Eidyn Care Edinburgh from Claire M (Great-Niece of Client) published on 17 May 2021 Submitted via Website
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The team at Eidyn Care has provided exceptional care for my Great Aunt under exceedingly difficult circumstances over the past 12 months. The care staff go above and beyond and clients are treated with the utmost care and respect.

Reply from Rebecca McLennan, Registered Manager at Eidyn Care Edinburgh

Thank you for your lovely review, we are delighted that we were able to provide such a dedicated service for your Great Aunt and I agree the staff always going that extra mile for her which is so lovely to see.

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