Home Care Provider Owned by Mi Life Care Services Ltd in London

often have to remind ourselves that we are just one of a number of clients due to the absolute highest level of personal care and attention we have received. ‘Above and beyond’ doesn’t even start to describe their attitudes. My wife and I unreservedly recommend MasterOneCare. They have undoubtedly extended the life of my father-in-law and given us complete trust and peace of mind as we have coped with a 100-mile distance between us and our very poorly loved one.

on to after each visit, which provides excellent feedback and details. This has been so reassuring and helpful, but also highlighted any issues/alerts that have been raised. They have also provided detailed correspondence to other medical professionals to try to gain additional support for my mum.
I can not fault MasterOneCare and would highly recommend them.
Thank you so much!

a first-class service to my father. Living over 100 miles away from him, I have the utmost confidence in their ability to look after him as a person, a human being and not just a client. They treat him with care and compassion. They look after him as if he was one of their family. They talk to him as a valued member of the family. I could not have hoped for a better company to be caring for my father. Every single person in the team, he counts as a friend and trusts whole-heartedly.

you to all at MasterOneCare

care has certainly been a significant factor in transforming Dad from a very poorly man to being quite lively.

Thanks

we need them sooner than their allocated time they will get to us. They have been instrumental in getting extra help Mum needs while trying to deal with the transition from social care to CHC which has caused a huge amount of stress. Having had to remove 3 previous firms for neglect and safeguarding issues we made the best decision to instruct MasterOneCare and would never go back. The manager should be very proud of herself and her team

are discreet and professional at all times. We would have no hesitation in recommending MasterOneCare.

MasterOneCare.

are both 'hands-on' and will often see Mum either to provide care or to check on Mum if anything of concern has been raised by the regular carer. The co-ordinator is very approachable, and I know I can ring her at any time if I have any worries or want to discuss Mum's care. They are always willing to offer extra help. When I recently was unable to get Mum's shopping, it was no trouble at all for the carer to buy the essentials. Every visit, the carer log on the app and logs out at the end reporting on the visit: medication is given, what drinks and snacks have been left, and how Mum seemed, that sort of thing. As it only takes a minute to check, I find the app reassuring.

been flexible to adjust their service when needed, particularly over the Christmas period with last-minute changes to rules regarding family get-togethers. We are extremely grateful for all they do to allow my Mum to continue to live in her home.

but also nothing was too much trouble for any of their staff and I can't thank them enough for the care and affection they gave to my mother who lived at home until she was 101. Without hesitation, I would recommend them to anyone who needs care for themselves or a loved one.

We cannot thank MasterOneCare enough for making our father's time at home safe and happy. We would have no hesitation in recommending them and in fact have made two personal recommendations to other service users. Thank you so much to the MasterOneCare team.

I cannot recommend this care agency and the people that work for them highly enough.

would find it very difficult to care for my mother without the care and support from this care service.

safety and wellbeing for my mother was first class, giving me great peace of mind that she was being well looked after.
MasterOneCare offer en efficient service and fantastic support and mum felt spoilt with their care.