Home Care Provider Owned by Perfect Care Ltd in Tyne & Wear

Perfect Care have looked after my mother, who has Alzheimer's, for some time now. All the staff have been lovely, both carers and office staff, and have kept me informed if there are any issues. It's such a shame Gateshead Council are not going to use Perfect Care in the future, so I would like to take

Fabulous first week. No issues. Mum's transition from council care to private was seamless. Care plan in place is detailed and accurate. Although I have not met all of the team yet. Hats off to one staff member in particular for making my mum's first week easy. Very caring and approachable. We feel

All the carers at Perfect Care can't do enough for me. They are the only people I see and put a smile on my face. They all make me feel that I am still able to be as independent as possible.
In the morning they feed my cat first as they all know when she is sorted I'm happy.
I appreciate every

My only concern of Perfect Care, is that the carers and sitters do not stay at my dad’s house for the contracted times, ie Dad pays for 60 mins on an evening and the sitters only stay for about 50% of this paid for time. Once out of the past 22 days has a sitter actually stayed the full 60 paid for

Carers are good with my parent. They usually manage to come in at approximately the allocated time. I’d like to get the minutes filled with a bit more chatting and not just dash in dash out. My parent pays for shower help 2x per week and of course cannot be forced, but more evidence of trying or not

Perfect Care carers have proved without a shadow of doubt to be the "perfect" carers for my father. Perfect Care have allocated a handful of caring stars who are genuinely absolutely lovely individuals who are so approachable and have gained both respect and trust from my mother and father. We as a