Home Care Providers Owned by SAP Care Services Ltd
9.8
Group Review Score
(the average from all locations with a review score)
SAP Care Services Ltd Locations (2)
SAP Care Services Ltd (Kent)
9.8
53 reviews
9 Quarry Hill Parade, Tonbridge, Tonbridge TN9 2HR
"I can not speak highly enough . They have been outstanding and I would not fault them at all. Margaret is more than a manager she has…" Read all 53 reviews
Established in 2011, SAP Care provides high-quality, award-winning home care services across Tonbridge, Tunbridge Wells, Sevenoaks, and surrounding areas. With a strong reputation and outstanding client reviews on Homecare.co.uk, the organisation has… Read more about SAP Care Services Ltd (Kent)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £24 / hour
SAP Care Services Ltd (Surrey)
9.8
14 reviews
Hamilton House, 87-89 Bell Street, Reigate RH2 7AN
"My husband was dying of cancer at home. I was totally exhausted. Sap care were funded by a continuing care package. They arrived just in…" Read all 14 reviews
SAP Care Services Ltd provides compassionate home care services in people's own homes. Home care services include assistance with personal care (showering, dressing, going to the toilet, getting out of bed), help with household tasks, assistance… Read more about SAP Care Services Ltd (Surrey)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £24 / hour
SAP Care Services Ltd Reviews (67)
9.8
SAP Care Services Ltd has a Group Review Score of 9.8 (9.829) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SAP Care Services Ltd must have a Review Score.
Review of
SAP Care Services Ltd (Surrey)
from Sarah D (Wife of Client) published on 2 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband was dying of cancer at home. I was totally exhausted. Sap care were funded by a continuing care package. They arrived just in time as I could not continue alone. They arrived and were gentle, caring and happy in their work. They spoke to my husband with respect and gave him the time he needed.
5 days before he died Sap care provided night sitters which enabled me to sleep for 61/2 hours per night. Such a gift at this very sad and stressful time. Thank you.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you for sharing your experience. We are truly honored to have supported you and your husband. Knowing our care brought comfort and allowed you some much needed rest means a great deal to us. We appreciate your feedback.
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Review of
SAP Care Services Ltd (Kent)
from Charlene H (Daughter of Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can not speak highly enough . They have been outstanding and I would not fault them at all.
Margaret is more than a manager she has changed my mums life around .
Margaret is more than a manager she has changed my mums life around .
Thank you to Zap care we are so grateful to you all and so is my mum .
Wonderful provider .
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you so much for your kind words and positive feedback. Were truly grateful you took the time to share your experience, and were delighted to hear the support has made such a meaningful difference.
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Review of
SAP Care Services Ltd (Surrey)
from Karen S (Friend of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fantastic care providers. Nothing is too much trouble! The quality of care is second to none. They are caring, efficient and so so kind. I highly recommend them. They definitely go above and beyond my expectations. Im so please i have them in my corner with me!
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your wonderful feedback it means a lot to the whole team. We are delighted to hear that you feel supported and that our care is making a positive difference. We are honoured to be in your corner.
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Review of
SAP Care Services Ltd (Surrey)
from Sharon D (Daughter of Client) published on 3 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Well what can I say.. the home care provider SAP are the best care providers my mother has had. They look after my mother extremely well with her end of life care. They are respectful, friendly, kind and extremely professional. Keep me updated and answer any questions I may ask. I would most definitely
recommend this company to anyone who needs home care. I can find no fault in the service that they provide at all. Other home care providers could certainly learn from this exceptional outstanding home care provider.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)We truly appreciate your kind words and are honored to take care of your mother. Our team is dedicated to providing compassionate, respectful and person-centred care and it means a great deal to know that our efforts are making a difference. Thank you again for your recommendation.
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Review of
SAP Care Services Ltd (Surrey)
from A B (Daughter of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot say enough wonderful things about the care my father received during the last month of his life. It was a very difficult time but everyone involved with his care went above and beyond for us. Mariana , Valerie and all of their team. There are not enough words, not enough Thank you's. We are
forever grateful.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your heartfelt words, we are grateful for your feedback. It truly means a lot to us to know that we were able to provide comfort and support to your father and your family at such a difficult time. We are honored to have been part of his journey.
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Review of
SAP Care Services Ltd (Surrey)
from R G (Son of Client) published on 10 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers that are dealing with mother have and are very caring and thoughful when dealing with my mother. Tough job and they do it with a smile
And they keep me up dated at all times.
They keep mum flat clean and tidy and when mums having a tough time they sit with her.
Very pleased
And they keep me up dated at all times.
They keep mum flat clean and tidy and when mums having a tough time they sit with her.
Very pleased
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your kind words and for taking time to share your experience with us. We were truly grateful for the opportunity to take care of your your mother. We will share your lovely comment with the team.
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Review of
SAP Care Services Ltd (Surrey)
from Susan W (Client) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had a very good experience of all the carers who attend me. All of them were always polite and I soon got chatting and was at ease with them all. Getting my tea the the right colour was my only issue in the first few days! Overall I would recommend your company.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your lovely feedback. We are happy that you felt comfortable with our carers and we managed to get your tea just the way you like it. Your recommendation means a lot to us, thank you.
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Review of
SAP Care Services Ltd (Kent)
from C M (Sister of Client) published on 16 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So pleased with the care given to my sister for nearly two years. Carers were friendly and pleasant and always came with a ready smile. If they were detained the office would ring and explain. I sometimes had to cancel a visit at short notice and office staff were always available and efficient. My
sister had excellent personal care and my thanks to them at such a difficult time.
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you so much for your kind words. Were truly grateful for the opportunity to care for your sister and are glad our team could support you both during such a challenging time.
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Review of
SAP Care Services Ltd (Kent)
from A J (Wife of Client) published on 4 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The SAP Care Agency just appeared on the day I was expecting my husband home from Maidstone Hospital after having spent about 5 weeks there.
I was very apprehensive at first I had never had strangers coming into my house on a regular basis. I certainly didn't need to have worried. They( the carers)
I was very apprehensive at first I had never had strangers coming into my house on a regular basis. I certainly didn't need to have worried. They( the carers)
were all lovely, kind, caring and always considerate!
I wouldn't hesitate to recommend the Agency and I have heard nothing but good reports from others. So well done and carry on the good work.
I wouldn't hesitate to recommend the Agency and I have heard nothing but good reports from others. So well done and carry on the good work.
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you so much for your kind words. We're so glad our team could make you feel comfortable and supported during such an important time. Your recommendation means a lot to us - we'll be sure to pass this on to the carers!
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Review of
SAP Care Services Ltd (Kent)
from L B (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having SAP Care look after my father meant that he could stay in his own home which was incredibly important to him. The support and care he received were excellent. He had a number of live-in carers all of whom were very caring, kept him safe, clean and well fed and provided him with companionship
and reassurance when his dementia got worse.
They kept me informed and updated as necessary which meant that I could be a daughter rather than a carer and enjoy quality time with Dad.
Thank you for everything you did for us.
They kept me informed and updated as necessary which meant that I could be a daughter rather than a carer and enjoy quality time with Dad.
Thank you for everything you did for us.
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you so much for your kind words. We're so happy to have looked after your dad - it was a privilege to support him and your family.
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Review of
SAP Care Services Ltd (Kent)
from D S (Partner of Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Reliable, flexible, very caring staff; all extremely professional. Great that I'm able to request adjustments to times as may be required and they have been very good at meeting our needs. We're really very pleased, thanks
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you for your kind words. We truly appreciate your feedback and are happy that our team was able to go above and beyond to meet your family's needs.
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Review of
SAP Care Services Ltd (Surrey)
from Fizza A (Daughter of Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers were wonderful and treated my father with the utmost dignity and respect, they were universally kind and caring and when we had the incorrect equipment they brought all the equipment we needed and explained what we needed. They always made my father comfortable and put him at ease, going
above and beyond to ensure his comfort and happiness. They were kind and caring to the rest of my family and explained every step sensitively. I could not have asked for a better set of carers
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your kind and heartfelt words. It means a lot to us to hear that our carers were able to support your father with dignity, compassion, and respect. We always aim to go above and beyond, providing not only professional care but also genuine comfort and kindness. Thank you again for taking the time to share your experience.
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Review of
SAP Care Services Ltd (Surrey)
from Margaret B (Wife of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very kind and compassionate and totally reliable. always very cheerful
Always on time
Friendly
Took time to talk to my husband
They cared for my husband from June 2024 until February 2025 when he passed away at home
Always on time
Friendly
Took time to talk to my husband
They cared for my husband from June 2024 until February 2025 when he passed away at home
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your kind words and for taking the time to share your experience. It means a lot to us to hear that our team was able to provide compassionate and reliable care for your husband. We always strive to offer not just support but also companionship, and we're grateful to know that our care made a difference.
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Review of
SAP Care Services Ltd (Surrey)
from Kerry A (Daughter of Client) published on 28 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care team were fabulous, they were always on time and took the effort to talk to mum and dad. Valerie was excellent at keeping me updated with any changes or if a carer was delayed for any reason. Could not fault the service or care.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you are pleased with the care and support that we provide. It truly means a lot to receive such positive feedback.
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Review of
SAP Care Services Ltd (Kent)
from J G (Daughter of Client) published on 12 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my loved one recieved four times a day was always good, if there were any concerns I could call the managers and it would be looked into and dealt with in a timely manner. At times, the managers would go above and beyond with their care, thank you to you all.
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you for your kind words. We truly appreciate your feedback and are happy that our team was able to go above and beyond to meet your family's needs.
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Review of
SAP Care Services Ltd (Surrey)
from Bob W (Friend of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All your young ladies really looked after my friend they were caring very gentle and very helpful. They looked after her for approximately seven or eight months starting with twice a day then progressing into three times a day eventually a full-time carer, plus the other girls coming in during the day.
Your head has sorted out all the problems with the medication which was a major headache, constantly went to the chemist to find out what has happened to the medication that hadn't been delivered. When I wasn't cooking for my, whoever was there would make her lunch for her.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)We sincerely appreciate you taking the time to share your experience. It means so much to hear that our carers were able to provide compassionate and professional support to your friend and that their dedication and communication helped bring you peace of mind.
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Review of
SAP Care Services Ltd (Surrey)
from Natalie O (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Back in October 2024 when the care was first provided we did not know a lot about care services and were very apprehensive about it. The Care Manger came and talked through everything and gave us the reassurance we needed, that worked out ok. Mum has had the carers for four month now and I have to say
they are very professional, reliable and caring making sure mum is out of bed washed and dressed and ready for the day. There are a few carers that come regularly that mum has got to know and enjoys some banter with.
They are always on time and I cannot recommend them enough as we have peace of mind that mum is looked after with care and compassion.
They are always on time and I cannot recommend them enough as we have peace of mind that mum is looked after with care and compassion.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to know that your mum is receiving the care and companionship she deserves and that our team has been able to make a positive difference in her life. Your recommendation is incredibly valued, and we will continue to do our very best to provide the highest standard of care.
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Review of
SAP Care Services Ltd (Surrey)
from S B (Son of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very professional and compassionate carers, seemed genuinely concerned for the welfare of my mother. They were in constant communication with me, asking me if there were any concerns I had regarding the care they were providing my mother. They are very conscientious in their work and only want to provide
the best care possible.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)Thank you so much for your lovely feedback. We are touched by your kind words and are so glad we could support your mother.
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Review of
SAP Care Services Ltd (Kent)
from W M (Husband of Client) published on 20 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The best service you can get all the years we have had them very caring and nothing is too much trouble for them professionally done. The staff take passion and pride in there work to the extreme caring of people very supportive as well.
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you so much for your wonderful feedback. We're thrilled to hear that you've been happy with our service over the years. Your kind words motivate us to continue delivering the highest standard of care and support.
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Review of
SAP Care Services Ltd (Kent)
from Sandra C (Daughter of Client) published on 19 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
May we thank the SAP team for the very high level of care and consideration given to our Mum. Thanks to you she was able to remain at home with her husband of 70 years with a maximum of dignity. Bravo!
Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)Thank you so much for your lovely feedback. We are touched by your kind words and are so glad we could support your Mum.
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Awards / Recognitions (2)
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Frequently Asked Questions about SAP Care Services Ltd
Costs for home care providers owned by SAP Care Services Ltd
Average costs for home care provided by SAP Care Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by SAP Care Services Ltd, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £24 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does SAP Care Services Ltd own?
SAP Care Services Ltd own 2 Agencies.
Which SAP Care Services Ltd Agencies have the highest review score?
SAP Care Services Ltd (Kent) & SAP Care Services Ltd (Surrey) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SAP Care Services Ltd to verify any information. View our terms and conditions. SAP Care Services Ltd has an Enhanced Service – more info.