Home Care Providers Owned by SAP Care Services Ltd

9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by SAP Care Services Ltd
SAP Care Services Ltd in Tonbridge offers home care and is a nursing agency in Kent and Surrey.

As well as providing carers and registered Nurses to nursing homes and hospitals it provides home care in Tonbridge, Tunbridge Wells, and the surrounding areas.

Personal care, help with household tasks, support to attend social/medical appointments etc are provided to people living in their own homes.

SAP Care Services Ltd Locations (2)

 

2 Home Care Providers owned by SAP Care Services Ltd

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SAP Care Services Ltd (Kent)

9 Quarry Hill Parade, Tonbridge, Tonbridge TN9 2HR 

9.9 52 reviews
"So pleased with the care given to my sister for nearly two years. Carers were friendly and pleasant and always came with a ready smile. If…"   Read all 52 reviews

Established in 2011, SAP Care provides high-quality, award-winning home care services across Tonbridge, Tunbridge Wells, Sevenoaks, and surrounding areas. With a strong reputation and outstanding client reviews on Homecare.co.uk, the organisation has… Read more about SAP Care Services Ltd (Kent)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £24 / hour
SAP Care Services Ltd (Surrey)

Hamilton House, 87-89 Bell Street, Reigate RH2 7AN 

9.8 8 reviews

SAP Care Services Ltd provides compassionate home care services in people's own homes. Home care services include assistance with personal care (showering, dressing, going to the toilet, getting out of bed), help with household tasks, assistance… Read more about SAP Care Services Ltd (Surrey)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Nursing Care/Nurse Led Care
  • Older Person Care
  • Dementia
  • Visiting Care from £24 / hour

SAP Care Services Ltd Reviews (60)

9.9
SAP Care Services Ltd has a Group Review Score of 9.9 (9.873) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SAP Care Services Ltd must have a Review Score.

Overall Experience

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Review of

SAP Care Services Ltd (Kent)

from C M (Sister of Client) published on 16 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with the care given to my sister for nearly two years. Carers were friendly and pleasant and always came with a ready smile. If they were detained the office would ring and explain. I sometimes had to cancel a visit at short notice and office staff were always available and efficient. My
sister had excellent personal care and my thanks to them at such a difficult time.

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you so much for your kind words. Were truly grateful for the opportunity to care for your sister and are glad our team could support you both during such a challenging time.

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Review of

SAP Care Services Ltd (Kent)

from A J (Wife of Client) published on 4 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The SAP Care Agency just appeared on the day I was expecting my husband home from Maidstone Hospital after having spent about 5 weeks there.
I was very apprehensive at first I had never had strangers coming into my house on a regular basis. I certainly didn't need to have worried. They( the carers)
were all lovely, kind, caring and always considerate!
I wouldn't hesitate to recommend the Agency and I have heard nothing but good reports from others. So well done and carry on the good work.

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you so much for your kind words. We're so glad our team could make you feel comfortable and supported during such an important time. Your recommendation means a lot to us - we'll be sure to pass this on to the carers!

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Review of

SAP Care Services Ltd (Kent)

from L B (Daughter of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having SAP Care look after my father meant that he could stay in his own home which was incredibly important to him. The support and care he received were excellent. He had a number of live-in carers all of whom were very caring, kept him safe, clean and well fed and provided him with companionship
and reassurance when his dementia got worse.
They kept me informed and updated as necessary which meant that I could be a daughter rather than a carer and enjoy quality time with Dad.
Thank you for everything you did for us.

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you so much for your kind words. We're so happy to have looked after your dad - it was a privilege to support him and your family.

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Review of

SAP Care Services Ltd (Kent)

from D S (Partner of Client) published on 6 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable, flexible, very caring staff; all extremely professional. Great that I'm able to request adjustments to times as may be required and they have been very good at meeting our needs. We're really very pleased, thanks

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you for your kind words. We truly appreciate your feedback and are happy that our team was able to go above and beyond to meet your family's needs.

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Review of

SAP Care Services Ltd (Surrey)

from Fizza A (Daughter of Client) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were wonderful and treated my father with the utmost dignity and respect, they were universally kind and caring and when we had the incorrect equipment they brought all the equipment we needed and explained what we needed. They always made my father comfortable and put him at ease, going
above and beyond to ensure his comfort and happiness. They were kind and caring to the rest of my family and explained every step sensitively. I could not have asked for a better set of carers

Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind and heartfelt words. It means a lot to us to hear that our carers were able to support your father with dignity, compassion, and respect. We always aim to go above and beyond, providing not only professional care but also genuine comfort and kindness. Thank you again for taking the time to share your experience.

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Review of

SAP Care Services Ltd (Surrey)

from Margaret B (Wife of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and compassionate and totally reliable. always very cheerful
Always on time
Friendly
Took time to talk to my husband
They cared for my husband from June 2024 until February 2025 when he passed away at home

Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind words and for taking the time to share your experience. It means a lot to us to hear that our team was able to provide compassionate and reliable care for your husband. We always strive to offer not just support but also companionship, and we're grateful to know that our care made a difference.

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Review of

SAP Care Services Ltd (Surrey)

from Kerry A (Daughter of Client) published on 28 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team were fabulous, they were always on time and took the effort to talk to mum and dad. Valerie was excellent at keeping me updated with any changes or if a carer was delayed for any reason. Could not fault the service or care.

Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you are pleased with the care and support that we provide. It truly means a lot to receive such positive feedback.

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Review of

SAP Care Services Ltd (Kent)

from J G (Daughter of Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my loved one recieved four times a day was always good, if there were any concerns I could call the managers and it would be looked into and dealt with in a timely manner. At times, the managers would go above and beyond with their care, thank you to you all.

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you for your kind words. We truly appreciate your feedback and are happy that our team was able to go above and beyond to meet your family's needs.

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Review of

SAP Care Services Ltd (Surrey)

from Bob W (Friend of Client) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All your young ladies really looked after my friend they were caring very gentle and very helpful. They looked after her for approximately seven or eight months starting with twice a day then progressing into three times a day eventually a full-time carer, plus the other girls coming in during the day.
Your head has sorted out all the problems with the medication which was a major headache, constantly went to the chemist to find out what has happened to the medication that hadn't been delivered. When I wasn't cooking for my, whoever was there would make her lunch for her.

Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

We sincerely appreciate you taking the time to share your experience. It means so much to hear that our carers were able to provide compassionate and professional support to your friend and that their dedication and communication helped bring you peace of mind.

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Review of

SAP Care Services Ltd (Surrey)

from Natalie O (Daughter of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Back in October 2024 when the care was first provided we did not know a lot about care services and were very apprehensive about it. The Care Manger came and talked through everything and gave us the reassurance we needed, that worked out ok. Mum has had the carers for four month now and I have to say
they are very professional, reliable and caring making sure mum is out of bed washed and dressed and ready for the day. There are a few carers that come regularly that mum has got to know and enjoys some banter with.
They are always on time and I cannot recommend them enough as we have peace of mind that mum is looked after with care and compassion.

Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to know that your mum is receiving the care and companionship she deserves and that our team has been able to make a positive difference in her life. Your recommendation is incredibly valued, and we will continue to do our very best to provide the highest standard of care.

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Review of

SAP Care Services Ltd (Surrey)

from S B (Son of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and compassionate carers, seemed genuinely concerned for the welfare of my mother. They were in constant communication with me, asking me if there were any concerns I had regarding the care they were providing my mother. They are very conscientious in their work and only want to provide
the best care possible.

Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your lovely feedback. We are touched by your kind words and are so glad we could support your mother.

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Review of

SAP Care Services Ltd (Kent)

from W M (Husband of Client) published on 20 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best service you can get all the years we have had them very caring and nothing is too much trouble for them professionally done. The staff take passion and pride in there work to the extreme caring of people very supportive as well.

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you so much for your wonderful feedback. We're thrilled to hear that you've been happy with our service over the years. Your kind words motivate us to continue delivering the highest standard of care and support.

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Review of

SAP Care Services Ltd (Kent)

from Sandra C (Daughter of Client) published on 19 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

May we thank the SAP team for the very high level of care and consideration given to our Mum. Thanks to you she was able to remain at home with her husband of 70 years with a maximum of dignity. Bravo!

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you so much for your lovely feedback. We are touched by your kind words and are so glad we could support your Mum.

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Review of

SAP Care Services Ltd (Kent)

from Chrissy H (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will always be thankful for the care and support given by the ladies and gents from SAP. Not only for their care of Mum but also for their consideration of my Dad and for making me feel like I wasn't alone.
From the early days, when Mum just needed a little assistance, until the end when she was
fully dependent she was always treated professionally, competently, and with kindness and a friendly smile.
SAP's reliability and understanding of her needs, and mine, enabled me to confidently go home each day knowing she would be visited and left clean, dry and comfortable and that I would be contacted should there be any concerns.

Reply from Usebia Muzondo, Registered Manager at SAP Care Services Ltd (Kent)

Thank you for your kind words and for sharing your experience. We're truly grateful to have supported your Mum and your family. Your feedback means a lot, and I will share it with the team.

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Review of

SAP Care Services Ltd (Kent)

from Christine B (Daughter-in-law of Client) published on 31 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

SAP's gave care to my mother-in-law for nearly two years in her flat. The service varied depending on what she needed and was adjusted with good conversation with the family. She eventually had full-time care at home until hospitalisation and subsequently passing. We could not fault SAP's in any way
and I would happily recommend them to anyone in need. Indeed I have already recommended them to a friend who I believe is now using them.

Reply from Robert Musariri, Managing Director at SAP Care Services Ltd (Kent)

Thank you for your kind words and feedback! We're grateful to have been able to support your mother-in-law during her time with us. Your recommendation means a lot, we appreciate you spreading the word. If you ever need anything in the future, please don't hesitate to reach out.

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Review of

SAP Care Services Ltd (Surrey)

from R S (Husband of Client) published on 21 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First of all to say that the care itself was very thorough; everything was done with care and nothing missed e.g. checking pills. It was nice to know that the carers would always turn up on time and it would be one of 3 who we got to know and they us. (neither of these happens with all help teams).
If we had any questions or queries on anything related to my wife's care, it would be answered in good time. e.g. how do we get blister packs for the drugs?
With regard to management without any direct involvement, I can only say they appear to be a well-managed organisation. Finally just to say that the people were friendly. courteous and very helpful.

Reply from Vallerie Madzikanda, Marketing at SAP Care Services Ltd (Surrey)

Thank you for your review. We appreciate your feedback and are delighted to hear about your positive experience with SAP Carers.

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Review of

SAP Care Services Ltd (Surrey)

from E T (Client) published on 16 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the beginning, the carers came in 4 times per day 7 days per week.
As we came to the end of the care period we agreed to reduce the visits to 2 times per day.
They got me out of bed in the morning and assisted me to the commode. Then they washed me and dressed me and they then escorted me to my
chair and made sure I was comfortable.
The carers were very friendly and efficient.
They were extremely helpful and they were on time for the visits.

Reply from Vallerie Madzikanda, Marketing at SAP Care Services Ltd (Surrey)

Thank you for your heartfelt review. We are delighted to hear that our team has provided the care and support you need. Your feedback is greatly appreciated.

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Review of

SAP Care Services Ltd (Kent)

from Gyles H (Nephew of Client) published on 31 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very beginning, SAP Care Services has been wonderful. The whole team including the carers are friendly and go out of their way to help. This was a real benefit for us as we lived so far away from our relative being cared for - we were always confident he was in safe hands. They would communicate
on a regular basis to update us and let us know if anything was needed for our relative. The care team were always happy and friendly and I know our relative looked forward to their visits. I would also say they were always proactive - collecting medication, dealing with other medical agencies etc. Overall I would thoroughly recommend them.

Reply from R Musariri, Managing Director at SAP Care Services Ltd (Kent)

Thank you for your heartfelt review. We are thrilled to hear that our team has provided the care and support your family needed. Your feedback is greatly appreciated. Thank you for the recommendation.

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Review of

SAP Care Services Ltd (Kent)

from M S (Daughter of Client) published on 30 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say how wonderful the carers are with my mum. They are happy, kind, and gentle and service all her needs with care and compassion. They are very punctual with her appointments and care for her 4 times a day. I would highly recommend them.

Reply from Robert Musariri, Managing Director at SAP Care Services Ltd (Kent)

Thank you for your wonderful review. We are delighted to hear that our carers are providing the compassionate and punctual care your mum deserves. Your recommendation means a lot to us.

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Review of

SAP Care Services Ltd (Kent)

from S D (Daughter of Client) published on 16 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

SAP are really outstanding in terms of their flexibility and availability. They have accommodated urgent last-minute requests calmly.
Their rota manager has such a sunny disposition, whatever crisis is happening on our end, she finds quick solutions.

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Awards / Recognitions (2)

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Frequently Asked Questions about SAP Care Services Ltd

How many Agencies does SAP Care Services Ltd own?

SAP Care Services Ltd own 2 Agencies.

Which SAP Care Services Ltd Agencies have the highest review score?

SAP Care Services Ltd (Kent) & SAP Care Services Ltd (Surrey) have the highest review score.
SAP Care Services Ltd in Kent SAP Care Services Ltd in Surrey

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