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Home Care Provider Owned by SAP Care Services Ltd in Surrey

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10 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by SAP Care Services Ltd in Surrey

Only the locations & reviews in Surrey for SAP Care Services Ltd are showing below.

View the details of all 2 locations (with 62 reviews) owned by SAP Care Services Ltd

SAP Care Services Ltd Locations in Surrey (1)

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1 Home Care Provider owned by SAP Care Services Ltd in Surrey
SAP Care Services Ltd (Surrey)

Hamilton House, 87-89 Bell Street, Reigate RH2 7AN 

10 10 reviews
"The carers that are dealing with mother have and are very caring and thoughful when dealing with my mother. Tough job and they do it with…"   Read all 10 reviews

SAP Care Services Ltd provides compassionate home care services in people's own homes. Home care services include assistance with personal care (showering, dressing, going to the toilet, getting out of bed), help with household tasks, assistance… Read more about SAP Care Services Ltd (Surrey)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £24 / hour

SAP Care Services Ltd Reviews in Surrey (10)

10

SAP Care Services Ltd has a Group Review Score of 10 (9.964) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to SAP Care Services Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to SAP Care Services Ltd
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Review of

SAP Care Services Ltd (Surrey)

from R G (Son of Client) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers that are dealing with mother have and are very caring and thoughful when dealing with my mother. Tough job and they do it with a smile
And they keep me up dated at all times.
They keep mum flat clean and tidy and when mums having a tough time they sit with her.
Very pleased
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  • Value for Money
Review of

SAP Care Services Ltd (Surrey)

from Susan W (Client) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a very good experience of all the carers who attend me. All of them were always polite and I soon got chatting and was at ease with them all. Getting my tea the the right colour was my only issue in the first few days! Overall I would recommend your company.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your lovely feedback. We are happy that you felt comfortable with our carers and we managed to get your tea just the way you like it. Your recommendation means a lot to us, thank you.

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Review of

SAP Care Services Ltd (Surrey)

from Fizza A (Daughter of Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers were wonderful and treated my father with the utmost dignity and respect, they were universally kind and caring and when we had the incorrect equipment they brought all the equipment we needed and explained what we needed. They always made my father comfortable and put him at ease, going
above and beyond to ensure his comfort and happiness. They were kind and caring to the rest of my family and explained every step sensitively. I could not have asked for a better set of carers
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind and heartfelt words. It means a lot to us to hear that our carers were able to support your father with dignity, compassion, and respect. We always aim to go above and beyond, providing not only professional care but also genuine comfort and kindness. Thank you again for taking the time to share your experience.

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Review of

SAP Care Services Ltd (Surrey)

from Margaret B (Wife of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very kind and compassionate and totally reliable. always very cheerful
Always on time
Friendly
Took time to talk to my husband
They cared for my husband from June 2024 until February 2025 when he passed away at home
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind words and for taking the time to share your experience. It means a lot to us to hear that our team was able to provide compassionate and reliable care for your husband. We always strive to offer not just support but also companionship, and we're grateful to know that our care made a difference.

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Review of

SAP Care Services Ltd (Surrey)

from Kerry A (Daughter of Client) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care team were fabulous, they were always on time and took the effort to talk to mum and dad. Valerie was excellent at keeping me updated with any changes or if a carer was delayed for any reason. Could not fault the service or care.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you are pleased with the care and support that we provide. It truly means a lot to receive such positive feedback.

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Review of

SAP Care Services Ltd (Surrey)

from Bob W (Friend of Client) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All your young ladies really looked after my friend they were caring very gentle and very helpful. They looked after her for approximately seven or eight months starting with twice a day then progressing into three times a day eventually a full-time carer, plus the other girls coming in during the day.
Your head has sorted out all the problems with the medication which was a major headache, constantly went to the chemist to find out what has happened to the medication that hadn't been delivered. When I wasn't cooking for my, whoever was there would make her lunch for her.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

We sincerely appreciate you taking the time to share your experience. It means so much to hear that our carers were able to provide compassionate and professional support to your friend and that their dedication and communication helped bring you peace of mind.

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Review of

SAP Care Services Ltd (Surrey)

from Natalie O (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Back in October 2024 when the care was first provided we did not know a lot about care services and were very apprehensive about it. The Care Manger came and talked through everything and gave us the reassurance we needed, that worked out ok. Mum has had the carers for four month now and I have to say
they are very professional, reliable and caring making sure mum is out of bed washed and dressed and ready for the day. There are a few carers that come regularly that mum has got to know and enjoys some banter with.
They are always on time and I cannot recommend them enough as we have peace of mind that mum is looked after with care and compassion.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to know that your mum is receiving the care and companionship she deserves and that our team has been able to make a positive difference in her life. Your recommendation is incredibly valued, and we will continue to do our very best to provide the highest standard of care.

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Review of

SAP Care Services Ltd (Surrey)

from S B (Son of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional and compassionate carers, seemed genuinely concerned for the welfare of my mother. They were in constant communication with me, asking me if there were any concerns I had regarding the care they were providing my mother. They are very conscientious in their work and only want to provide
the best care possible.
Reply from Vallerie Madzikanda, Care Coordinator at SAP Care Services Ltd (Surrey)

Thank you so much for your lovely feedback. We are touched by your kind words and are so glad we could support your mother.

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Review of

SAP Care Services Ltd (Surrey)

from R S (Husband of Client) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
First of all to say that the care itself was very thorough; everything was done with care and nothing missed e.g. checking pills. It was nice to know that the carers would always turn up on time and it would be one of 3 who we got to know and they us. (neither of these happens with all help teams).
If we had any questions or queries on anything related to my wife's care, it would be answered in good time. e.g. how do we get blister packs for the drugs?
With regard to management without any direct involvement, I can only say they appear to be a well-managed organisation. Finally just to say that the people were friendly. courteous and very helpful.
Reply from Vallerie Madzikanda, Marketing at SAP Care Services Ltd (Surrey)

Thank you for your review. We appreciate your feedback and are delighted to hear about your positive experience with SAP Carers.

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Review of

SAP Care Services Ltd (Surrey)

from E T (Client) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the beginning, the carers came in 4 times per day 7 days per week.
As we came to the end of the care period we agreed to reduce the visits to 2 times per day.
They got me out of bed in the morning and assisted me to the commode. Then they washed me and dressed me and they then escorted me to my
chair and made sure I was comfortable.
The carers were very friendly and efficient.
They were extremely helpful and they were on time for the visits.
Reply from Vallerie Madzikanda, Marketing at SAP Care Services Ltd (Surrey)

Thank you for your heartfelt review. We are delighted to hear that our team has provided the care and support you need. Your feedback is greatly appreciated.

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Awards / Recognitions (2)

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