Home Care Provider Owned by Homelium Care Ltd in West Sussex
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Sussex for Homelium Care Ltd are showing below.
View the details of all 6 locations (with 67 reviews) owned by Homelium Care Ltd
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Homelium Care Ltd Locations in West Sussex (1)
Homelium West Sussex
9.8
15 reviews
59 High Street, East Grinstead RH19 3DD
"I have been overwhelmed by the care and consideration that all the carers have shown me. They are friendly, polite, and very good company.…" Read all 15 reviews
Homelium, a trusted home health care provider, stands as a beacon of excellence in delivering top-tier care services. With an unwavering commitment to enhancing the quality of life for individuals in need, Homelium proudly boasts a team of highly skilled… Read more about Homelium West Sussex
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.35 / hour
- Live-in Care from £1,400 / week
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Homelium Care Ltd Reviews in West Sussex (15)
9.8
Homelium Care Ltd has a Group Review Score of 9.8 (9.810) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Homelium Care Ltd must have a Review Score.
Review of
Homelium West Sussex
from Michael L (Husband of Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
It seems to work ok.
Reply from Emily Jones, marketing at Homelium West Sussex
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Review of
Homelium West Sussex
from Diana S (Client) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good, always cheerful & bright, very happy with all that they do for me.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from C T (Client) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been overwhelmed by the care and consideration that all the carers have shown me. They are friendly, polite, and very good company. They are extremely helpful and will do whatever I ask them if it is necessary.
I look forward to their visits.
I look forward to their visits.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from J S (Wife of Client) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
It is a great relief to be able to rely on the support of Homelium carers in looking after my husband. I understand that it is probably inevitable that last-minute changes have to be made to the timetable, but we would appreciate notification of them if possible.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Sally B (Wife of Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a life saver ensures my husband is comfortable and safe allowing me visit my daughter and to be out and about a little more
My husband was not keen on having carers come in when I mentioned it but during the home visit the staff member was excellent and handle his somewhat odd sense of humour
My husband was not keen on having carers come in when I mentioned it but during the home visit the staff member was excellent and handle his somewhat odd sense of humour
and dislike of being a patient beautifully
My thanks to all
My thanks to all
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Jeremy A (Son of Client) published on 30 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the hole service from the initial interview and the staff sent out to help my mother. always turning up on time and giving my mother the time she needs and explaining what they are doing.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Christopher B (Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The level of care provided by the team has been first rate throughout. Unfailingly cheerful they supported me through my early struggles with a hoist where their confidence was so important. They are quite simply good people who are doing a not always easy job extremely well. I would highly recommend
them
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from James B (Son of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team of carers have been amazing at providing the care needs of my Mother, who suffers with Early-Onset Dementia. The carers that visit her to provide support 4 times a day always have a smile on their face and provide my Mother with not only the care she needs, but also the conversation and laughs
that someone living on their own can't do without. This leaves me feeling assured that she is being cared for during her illness. The team is also always on hand to facilitate extra needs that need to be put in place, and nothing is too much trouble. I would highly recommend Homelium to other families that might be facing what ours is.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from C P (Husband of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service, kind, on time and never a problem. Always polite, helpful and caring. She always ensures that my wife has whatever she needs and does this to the best of her abilities, we really appreciate this and all your hard work.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Pamela C (Client) published on 11 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been given limited time and the carers have been tremendously supportive, good-humoured, and professional and leave me feeling at ease. My 3 calls a day are a positive experience. I have not and will not hesitate to recommend Homelium to all my friends and family.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Christine J (Wife of Client) published on 29 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has carers three times a day and Homelium is proving to be a professional, reliable, caring company.
I would readily recommend them. There are very experienced carers who are happy to go the extra mile. Any queries or problems are dealt with. They seem to understand the stress involved
I would readily recommend them. There are very experienced carers who are happy to go the extra mile. Any queries or problems are dealt with. They seem to understand the stress involved
in families coping with long-term illness. Thank you Homelium.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from J F (Daughter of Client) published on 10 May 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has Homelium care four times a day and I provide all other domestic duties/care for her. Recently due to a major operation, I was unable to provide this regular care to Mum and was so worried about how I could sort this. Loraine at Homelium helped liaise with me and put in place extra help.
The girls are brilliant and have really put Mum at ease and it has allowed me to recover knowing all is running smoothly. I don’t know what Mum/I would have done without them.
Thank you.
Thank you.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Paul B (Son of Client) published on 9 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just wanted to say how happy we are, me and my mother, for the care that has been provided to her since we started using what is now Homelium in April 2023. The carers are attentive and punctual and there's a consistency of carers that my mother really appreciates.
I don't like to name carers as they
I don't like to name carers as they
all do a fantastic job but in particular, I must single out one staff member as somebody particularly special that Mum and I are always super happy to see. She has the utmost professionalism and such a wonderful nature and optimism and always goes above and beyond what is required of her.
The ladies on the admin side also deserve special mention for always keeping me informed of any changes and are flexible when it is needed.
Keep up the good work all of you.
The ladies on the admin side also deserve special mention for always keeping me informed of any changes and are flexible when it is needed.
Keep up the good work all of you.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Victoria W (Niece of Client) published on 1 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Homelium have been coming into my aunt for some time now. The caregivers have all been fantastic.
One lovely lady in particular has been amazing. She goes above and beyond on every visit. Nothing is too much. My aunt is very fond of this carer, as am I.
One lovely lady in particular has been amazing. She goes above and beyond on every visit. Nothing is too much. My aunt is very fond of this carer, as am I.
Reply from Annie Syed, Director at Homelium West Sussex
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Review of
Homelium West Sussex
from Jackie J (Daughter of Client) published on 12 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been using these ladies for a few weeks now and they are amazing so very helpful and caring my dad absolutely loves them. I would highly recommend them, they take time to sit and chat with my dad and really care about him, they even called me when they thought he was a bit down one day, really
lovely team.
Thank you Homelium.
Thank you Homelium.
Reply from Loraine Mayes, Manager at Homelium West Sussex
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Awards / Recognitions (1)
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