Home Care Provider Owned by Handle With Care in Worcestershire
8.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Worcestershire for Handle With Care are showing below.
View the details of all 2 locations (with 10 reviews) owned by Handle With Care
Are you responsible for the marketing of Handle With Care?
View your Advertising Options
Handle With Care Locations in Worcestershire (1)
Handle With Care Ltd
8.5
8 reviews
485 Birmingham Road, Bromsgrove B61 0HZ
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £13.11 / hour
Other Home Care Groups you may be interested in:
Handle With Care Reviews in Worcestershire (8)
8.5
Handle With Care has a Group Review Score of 8.5 (8.500) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Handle With Care must have a Review Score.
Review of
Handle With Care Ltd
from J C (Daughter of Client) published on 7 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I must commend Handle With Care who have been supporting my father over the past year. We were originally sceptical about involving a care agency after hearing horror stories about inadequate care, poor time keeping etc.
Since day one the care staff have been efficient, caring and professional. The
Since day one the care staff have been efficient, caring and professional. The
managers and staff work collaboratively - communicating any concerns and updating on current issues.
We have been so impressed with other aspects such as organising home delivery for medications, referring to district nurses, ordering incontinence products and liaising with occupational therapists who have provided equipment for the home.
They have also been flexible, rearranging visiting times when my father has had hospital appointments, or cancelling carers when we've managed to arrange a last-minute break.
I cannot praise the company enough.
Thank you from all the family.
We have been so impressed with other aspects such as organising home delivery for medications, referring to district nurses, ordering incontinence products and liaising with occupational therapists who have provided equipment for the home.
They have also been flexible, rearranging visiting times when my father has had hospital appointments, or cancelling carers when we've managed to arrange a last-minute break.
I cannot praise the company enough.
Thank you from all the family.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Handle With Care Ltd
from J S (Daughter of Client) published on 20 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Handle With Care looked after my mom for over 4 years with outstanding care attention and commitment
They were always there when needed and always communicated with the family about any problems and positive feedback.
I can't fault the care provided by all the team up until her death recently and
They were always there when needed and always communicated with the family about any problems and positive feedback.
I can't fault the care provided by all the team up until her death recently and
were even there for us after.
Reply from Chiselle Truran, Manager at Handle With Care Ltd
Thank you for providing us with such lovely feedback. We are so pleased to hear that our service had a positive impact on your Mom and family. Its been a joy providing care. Remember we are only ever a phone call away and your always welcome into branch for a cuppa.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Handle With Care Ltd
from Susan N (Daughter of Client) published on 5 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the staff who care for my mother to be very accommodating, always ready to help mum where needed. They all treat my mother with respect, and certainly a lot of dignity. They make sure she is dressed appropriately for the day ahead. They will converse with Mum. I know she loves to chat with
them. They are on time and work very hard while they are here. They are careful when giving medication, making sure Mum has taken it. I can only speak highly of the ones who visit Mum. I would definitely give this company five stars.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Handle With Care Ltd
from Martin H (Husband of Client) published on 31 August 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The only slight niggle I have is that I work on your scheduled times for dealing with my wife. Your staff arrivals are very often too early. So my preparation is thrown out! Sometimes late due to unforeseen circumstances. That's ok.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Handle With Care Ltd
from Gayle M (Daughter of Client) published on 31 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care service I receive for my elderly mother is excellent.
Carers are professional and caring going beyond what is expected and giving me the confidence of knowing my mum is well looked after. Seeing my mum practically every day allows me to observe how happy she is and how well she interacts with
Carers are professional and caring going beyond what is expected and giving me the confidence of knowing my mum is well looked after. Seeing my mum practically every day allows me to observe how happy she is and how well she interacts with
them.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Handle With Care Ltd
from Martin W (Husband of Client) published on 31 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff of Handle With Care have gone out of their way to make sure my wife gets all the help she needs. The care my wife is given has been above and beyond anything I could do on my own. I can't thank them enough for their help.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Handle With Care Ltd
from Julie D (Daughter-in-law of Client) published on 31 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Handle With Care have been looking after my mother-in-law for many years now and I can't speak highly enough of them, nothing seems to be a problem for the carers and with anything that I have difficulty with, the management is highly attentive and always happy to help with a solution, my mother in
law has dementia and things do get a little problematic at times but handle with care never have a problem with any new challenges.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Handle With Care Ltd
from David C (Son of Client) published on 31 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Yes, I’m very happy with the care given to my mom. They are always on time, polite, and very helpful and I would recommend them to anyone. I think they do a brilliant job and a little extra when needed.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Handle With Care to verify any information. View our terms and conditions. Handle With Care has a Basic Service – more info.