Home Care Providers Owned by BD - ACAH in West Midlands

This organisation lives it's name. Their carers seem to have sincere vocations. They have been PROFESSIONAL with all the risks, medicine, care plan, advice. Dad's care plan was in a constant state of flux due to his sudden and rapid decline. They have shown FLEXIBILITY and I would say their carers have gone way beyond the call of duty. The organisation also CARED for their STAFF ensuring training, feedback and a regular rotation to allow them to have adequate rest. Their PRICES were sustainable but more their OVERALL GENUINE CARE left previous care providers look very poor indeed.

Mum is still adjusting to being at home and having full time care but we are confident that she is in capable and caring hands

Carers have been consistent after the first week. The carers are professional, friendly, helpful and willing to accommodate my father's needs. They let you know when medication is low and creams running low. They communicate well with my dad who has dementia.

I am incredibly grateful for the exceptional home care service provided to my grandfather. The team displayed remarkable professionalism, compassion and dedication, making a significant difference in his daily life. They were attentive to his needs, respectful and went above and beyond to ensure his comfort and well-being. Their kindness and expertise have truly enhanced his quality of life. I highly recommend their services to anyone seeking reliable and heartfelt care for their loved ones. Dealt with the manager who was very helpful and informative, she answered any questions my family had and has been absolutely fantastic. Cannot recommend this company enough. Thank you so much!