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Home Care Provider Owned by BD - ACAH in West Midlands

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8.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by BD - ACAH in West Midlands

Only the locations & reviews in West Midlands for BD - ACAH are showing below.

View the details of all 2 locations (with 5 reviews) owned by BD - ACAH

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BD - ACAH Locations in West Midlands (1)

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1 Home Care Provider owned by BD - ACAH in West Midlands
Brighter Dawn Ltd

156 Great Charles Street, Queensway, Birmingham B3 3HN 

8.5 2 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £23 / hour
  • Live-in Care from £110 / week
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BD - ACAH Reviews in West Midlands (2)

8.8

BD - ACAH has a Group Review Score of 8.8 (8.750) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BD - ACAH must have a Review Score.

Overall Experience
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Reviewer Connection to BD - ACAH
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Review of

Brighter Dawn Ltd

from S D (Daughter of Client) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers have been consistent after the first week. The carers are professional, friendly, helpful and willing to accommodate my father's needs. They let you know when medication is low and creams running low. They communicate well with my dad who has dementia.
Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd

Thank you for your kind words and for sharing your experience. We're delighted to hear that our team's dedication and attention have made a positive impact on your father's well-being. Supporting him with compassion, professionalism and personalised care is at the heart of what we do and we're grateful for the trust your family has placed in us. If there's anything more we can do to support your family, please feel free to reach out.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
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Review of

Brighter Dawn Ltd

from I A (Granddaughter of Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am incredibly grateful for the exceptional home care service provided to my grandfather. The team displayed remarkable professionalism, compassion and dedication, making a significant difference in his daily life. They were attentive to his needs, respectful and went above and beyond to ensure his
comfort and well-being. Their kindness and expertise have truly enhanced his quality of life. I highly recommend their services to anyone seeking reliable and heartfelt care for their loved ones. Dealt with the manager who was very helpful and informative, she answered any questions my family had and has been absolutely fantastic. Cannot recommend this company enough. Thank you so much!
Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd

Thank you so much for your heartfelt review. We are truly touched by your kind words and are thrilled to hear that our team has made a positive difference in your grandfather's daily life. Providing compassionate, attentive care is at the core of what we do and it's wonderful to know that it has enhanced his quality of life. It is a pleasure working closely with you and your family and we're delighted that our manager was able to provide the support and answers you needed. Your recommendation means the world to us and we're grateful for the trust you've placed in our team. Thank you again for sharing your experience.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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