Home Care Provider Owned by BD - ACAH in West Midlands
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for BD - ACAH are showing below.
View the details of all 2 locations (with 7 reviews) owned by BD - ACAH
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BD - ACAH Locations in West Midlands (1)
Brighter Dawn Ltd
9.3
4 reviews
156 Great Charles Street, Queensway, Birmingham B3 3HN
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £23 / hour
- Live-in Care from £110 / week
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BD - ACAH Reviews in West Midlands (4)
9.1
BD - ACAH has a Group Review Score of 9.1 (9.125) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BD - ACAH must have a Review Score.
Review of
Brighter Dawn Ltd
from Sue A (Daughter of Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
OUTSTANDING care with COMPASSION and EXPERIENCE
This organisation lives it's name. Their carers seem to have sincere vocations. They have been PROFESSIONAL with all the risks, medicine, care plan, advice. Dad's care plan was in a constant state of flux due to his sudden and rapid decline. They have
This organisation lives it's name. Their carers seem to have sincere vocations. They have been PROFESSIONAL with all the risks, medicine, care plan, advice. Dad's care plan was in a constant state of flux due to his sudden and rapid decline. They have
shown FLEXIBILITY and I would say their carers have gone way beyond the call of duty. The organisation also CARED for their STAFF ensuring training, feedback and a regular rotation to allow them to have adequate rest. Their PRICES were sustainable but more their OVERALL GENUINE CARE left previous care providers look very poor indeed.
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Treated with Dignity
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Value for Money
Review of
Brighter Dawn Ltd
from M N (Daughter of Client) published on 4 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mother has recently arrived home after being in a respite care home following hospitalisation after a fall
Mum has Alzheimer's and associated behavioural difficulties.
It is very early days but we are really happy with the compassion and professionalism shown to mum who is always treated with
Mum has Alzheimer's and associated behavioural difficulties.
It is very early days but we are really happy with the compassion and professionalism shown to mum who is always treated with
kindness dignity and respect.
Mum is still adjusting to being at home and having full time care but we are confident that she is in capable and caring hands
Mum is still adjusting to being at home and having full time care but we are confident that she is in capable and caring hands
Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd
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Treated with Dignity
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Value for Money
Review of
Brighter Dawn Ltd
from S D (Daughter of Client) published on 28 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers have been consistent after the first week. The carers are professional, friendly, helpful and willing to accommodate my father's needs. They let you know when medication is low and creams running low. They communicate well with my dad who has dementia.
Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd
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Treated with Dignity
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Value for Money
Review of
Brighter Dawn Ltd
from I A (Granddaughter of Client) published on 25 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am incredibly grateful for the exceptional home care service provided to my grandfather. The team displayed remarkable professionalism, compassion and dedication, making a significant difference in his daily life. They were attentive to his needs, respectful and went above and beyond to ensure his
comfort and well-being. Their kindness and expertise have truly enhanced his quality of life. I highly recommend their services to anyone seeking reliable and heartfelt care for their loved ones. Dealt with the manager who was very helpful and informative, she answered any questions my family had and has been absolutely fantastic. Cannot recommend this company enough. Thank you so much!
Reply from Nikita McFarlane, Registered Manager at Brighter Dawn Ltd
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
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Awards / Recognitions (0)
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