Reliance Community Care Ltd in West Yorkshire | 1 Home Care Provider

Review of
Reliance Community Care Ltd Bradford
from Marie S (Wife of Client) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

My dear husband was so well looked after by his lovely, dedicated team of carers. They also made sure that I was alright as well. Having a team who sincerely cared for all of us as a family during our difficult time made all the difference. There is comfort knowing the carers who so professionally and

dignified looked after my husband, looked after him from their hearts.

Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd BradfordThank you for sharing your experience with our Care Services. I am pleased to know that both you and your Husband were well suported by our staff. We are here if you ever need further support. Best wishes

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Reliance Community Care Ltd Bradford
from S B (Son of Client) published on 4 September 2025 Submitted via Website • Report

Overall Experience

The staff at reliance are very nice and good with my dad they are very punctual with time we have no issues with the team they are very helpful with any inquiries
you have ! Thanks to the team and management I 100% recommend the care company 9

Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd BradfordThank you for your feedback. We are pleased to know you and your family are happy with the care service.

Staff
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Management
Treated with Dignity
Value for Money

Review of
Reliance Community Care Ltd Bradford
from J H (Daughter of Client) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

We are on the whole very pleased with the care given. The cares are very polite, genuine ladies and treat my mum with the utmost respect and dignity. The only fault we can find is that there appears to be a lack of communication between the various bodies that look after her ie. OT - District Nurse.

The is has led to delays in being allowed to use equipment provided as the carers were not given permission (hoist) my mum who has been bed ridden since January 2025 and has been out of bed three times at the most.

Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd BradfordThank you so much for your kind words about our carers. We are delighted to hear that you feel they treat your mum with respect and dignity, as this is at the heart of the care we aim to provide. We also appreciate your feedback regarding the communication between different professionals involved in your mum's care. The processes that come with working as part of a wider multidisciplinary team can sometimes take longer, as each professional has their own safety checks and authorisations to complete. While this can unfortunately lead to delays, the intention is always to ensure the safety and wellbeing of the service user, even if it requires several steps before equipment such as hoists can be fully approved for use. We understand how frustrating this can be for families, and we will continue to do our best to work closely with other professionals to reduce delays wherever possible. Your feedback is very valuable in helping us improve our service, and we truly appreciate you sharing.

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Review of
Reliance Community Care Ltd Bradford
from T M (Son-in-law of Client) published on 3 March 2025 Submitted via Website • Report

Overall Experience

The carers are polite, respectful and engaging with him.
They ensure he is well and will help in any way to make him comfortable.
They treat him as a friend and make him laugh.
Overall no complaints and could not ask for more.

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Management
Treated with Dignity
Value for Money

Review of
Reliance Community Care Ltd Bradford
from Zenon Z (Brother of Client) published on 3 March 2025 Submitted via Website • Report

Overall Experience

My brother has been fed by staff from Reliance since he returned from hospital unable to feed himself. I have been impressed by the patience and sensitivity the staff continuously show my brother but mostly, it's the extra things they do for him beyond their remit that is particularly remarkable. As

his speech has deteriorated, it has become very difficult for him to convey his wishes and often he is upset and frustrated with his inability to communicate. Several times I have received a phone call from his carer who, upon realising that my brother is more able than usual to speak, has passed his phone to my brother enabling him to share his wishes whilst he momentarily has regained his speech. This is typical of the thoughtfulness and kindness routinely demonstrated.

Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd BradfordThank you for your review. We are pleased to hear that your brother's carers understand and support him well.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Reliance Community Care Ltd Bradford
from Janet K (Daughter of Client) published on 3 March 2025 Submitted via Website • Report

Overall Experience

The care team have gone over and above expectations regarding care for my mother up to a hospital admission and after discharge.
The carers are dedicated and care managers always ready to deal with any requests at any time.
We are always updated with any issues and health concerns are followed up

with a call to 911 or the GP.

Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd BradfordThank you for your review. We are pleased to know that you are happy with the service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
Reliance Community Care Ltd Bradford
from Janice B (Client) published on 3 March 2025 Submitted via Website • Report

Overall Experience

I would like to say that, as a younger client, who didn't know what to expect, these incredible ladies are amazing.
My experience with them is extremely positive. I honestly don't know what I'd do without them.
I highly recommend Reliance Community Care, if you are looking for a company to use,

these ladies are the best.
Very professional, very caring and do their job to the highest of standards.
Very happy client.

Reply from Fortunate Dutton, Registered Manager at Reliance Community Care Ltd BradfordThanks so much for your review! We are happy that you're happy, and look forward to continuing to support you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Home Care Provider Owned by Reliance Community Care Ltd in West Yorkshire

Reliance Community Care Ltd Locations in West Yorkshire (1)

Reliance Community Care Ltd Reviews in West Yorkshire (7)

Reliance Community Care Ltd Bradford

Reliance Community Care Ltd Bradford

Reliance Community Care Ltd Bradford

Reliance Community Care Ltd Bradford

Reliance Community Care Ltd Bradford

Reliance Community Care Ltd Bradford

Reliance Community Care Ltd Bradford

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