Home Care Providers Owned by Reliance Community Care Ltd in West Yorkshire

My husband was able to have the same team of carers as he went into the palliative care stage . Without them I wouldn't have been able to care for him at home and fulfil his wishes of dieing peacefully at home with me by his side. The care manager & carers supported me as well as my husband at a very difficult time in our lives & im grateful for that. They also supported me after he passed & attended his service

My dear husband was so well looked after by his lovely, dedicated team of carers. They also made sure that I was alright as well. Having a team who sincerely cared for all of us as a family during our difficult time made all the difference. There is comfort knowing the carers who so professionally and dignified looked after my husband, looked after him from their hearts.

you have ! Thanks to the team and management I 100% recommend the care company 9

We are on the whole very pleased with the care given. The cares are very polite, genuine ladies and treat my mum with the utmost respect and dignity. The only fault we can find is that there appears to be a lack of communication between the various bodies that look after her ie. OT - District Nurse. The is has led to delays in being allowed to use equipment provided as the carers were not given permission (hoist) my mum who has been bed ridden since January 2025 and has been out of bed three times at the most.

Overall no complaints and could not ask for more.

My brother has been fed by staff from Reliance since he returned from hospital unable to feed himself. I have been impressed by the patience and sensitivity the staff continuously show my brother but mostly, it's the extra things they do for him beyond their remit that is particularly remarkable. As his speech has deteriorated, it has become very difficult for him to convey his wishes and often he is upset and frustrated with his inability to communicate. Several times I have received a phone call from his carer who, upon realising that my brother is more able than usual to speak, has passed his phone to my brother enabling him to share his wishes whilst he momentarily has regained his speech. This is typical of the thoughtfulness and kindness routinely demonstrated.

We are always updated with any issues and health concerns are followed up with a call to 911 or the GP.

Very happy client.