Home Care Providers Owned by H&M Care Agency Ltd in London

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H&M Care Agency Ltd Locations in London (1)

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1 Home Care Providers owned by H&M Care Agency Ltd in London

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H&M Care Agency Ltd Reviews in London (1)

Reviews Posted for members of H&M Care Agency Ltd.
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Review of H & M Care Agency Ltd from H T (Client / Service User) published on 31 October 2022 Submitted via Website
Overall Experience

It started with good service but went downhill thereafter. Some of the care providers were exceptional, very kind, and caring. I am not demanding but expecting value for money. Expected carers to come on time (always late) and stay for the assigned time and not rushing on the job. Lack of communication when carer away and at times no cover.

Reply from Hassan Mohamed, Registered Manager at H & M Care Agency Ltd

Dear H T,

Thank you for taking the time to review our service. We are sorry to hear that the service did not meet the standards you expected.

Looking at our records, the care workers did start the visit on time the majority of the time and they have always communicated to you whenever they were...  

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Care / Support
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Treated with Dignity
Value for Money

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