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H & M Care Agency Ltd

Unit G5, 47-49 Park Royal Road, London NW10 7LQ
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Care Provided by H & M Care Agency Ltd

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Hassan Mohamed (Manager)
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H & M Care Agency Ltd Reviews (1)

Over all time H & M Care Agency Ltd has 1 review.

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Review from H T (Client / Service User) published on 31 October 2022 Submitted via Website
Overall Experience

It started with good service but went downhill thereafter. Some of the care providers were exceptional, very kind, and caring. I am not demanding but expecting value for money. Expected carers to come on time (always late) and stay for the assigned time and not rushing on the job. Lack of communication when carer away and at times no cover.

Reply from Hassan Mohamed, Registered Manager at H & M Care Agency Ltd

Dear H T,

Thank you for taking the time to review our service. We are sorry to hear that the service did not meet the standards you expected.

Looking at our records, the care workers did start the visit on time the majority of the time and they have always communicated to you whenever they were...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 March 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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