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Home Care Providers Owned by Enliva Homecare in Berkshire
Enliva Homecare Locations in Berkshire (1)
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Enliva Homecare Reviews in Berkshire (3)
Enliva Homecare has a Group Review Score of 9.5 (9.471) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Enliva Homecare must have a Review Score.
This care company looked after my husband when he first came out of hospital and they were kind, supportive and professional. The whole time, I was very pleased with leaving my husband in their care. I now have another care company that is not a patch on these and I would like to say a great big thank you to all the carers that helped.
Thank you for your review. I will let the carers know, they miss your husband and don't know why the council found the need to move you to another provider when you were happy with our service.
Very happy with the care my father has received since carers were first required in April 2020. All carers and staff treat us and Dad with respect and look after him very well and are very pleasant. Always accommodating where changes are required, even at short notice. The only thing I would say, which is not a criticism, is that we would prefer that any carers, especially new ones, introduce themselves to Dad until he gets used to them. This is only because everyone has to wear a mask so sometimes it's difficult for him to recognise them. Thank you.
Her morning call usually finishes at 11.15 am and starts at 9.30 am. What should be her bedtime call starts at 6 pm and finishes at 7 pm. When on occasion she requests an earlier morning call because of medical appointments giving up to 6 days notice it can't be changed therefore what does she do miss the appointment?
Carers have also arrived earlier and later than the allowed 15 mins. Carers have been belligerent to her. Carers have arrived to do her personal care and she has never seen them before and they don't even introduce themselves and ask my daughter what they have to do for her. One of the carers in the past has been verbally abusive (swearing) to both my daughter and I.
Needless to say, we are looking for an alternative care company. I would not recommend this company at all. Man in the office unprofessional.
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