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Home Care Provider Owned by Enliva Homecare in Berkshire

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  • Home Care Provider Owned by Enliva Homecare in Berkshire

Only the locations & reviews in Berkshire for Enliva Homecare are showing below.

View the details of all 3 locations (with 22 reviews) owned by Enliva Homecare

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Enliva Homecare Locations in Berkshire (1)

1 Home Care Provider owned by Enliva Homecare in Berkshire
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Enliva Homecare Reviews in Berkshire (3)

Reviews posted for members of Enliva Homecare

Overall Experience
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  • 1
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Date Published
  • 3
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Reviewer Connection to Enliva Homecare
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Review of

Enliva Homecare Reading and West Berkshire

from Anne G (Wife of Client) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care company looked after my husband when he first came out of hospital and they were kind, supportive and professional. The whole time, I was very pleased with leaving my husband in their care. I now have another care company that is not a patch on these and I would like to say a great big thank
you to all the carers that helped.
Reply from Denise Candy, Registered Manager at Enliva Homecare Reading and West BerkshireThank you for your review. I will let the carers know, they miss your husband and don't know why the council found the need to move you to another provider when you were happy with our service.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Enliva Homecare Reading and West Berkshire

from Debby L (Daughter of Client) published on 4 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy with the care my father has received since carers were first required in April 2020. All carers and staff treat us and Dad with respect and look after him very well and are very pleasant. Always accommodating where changes are required, even at short notice. The only thing I would say,
which is not a criticism, is that we would prefer that any carers, especially new ones, introduce themselves to Dad until he gets used to them. This is only because everyone has to wear a mask so sometimes it's difficult for him to recognise them. Thank you.
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Review of

Enliva Homecare Reading and West Berkshire

from Lesley R (Mother of Client) published on 20 June 2017 Submitted via Website • Report
Overall Experience 2.0 out of 5
My daughter is a full-time wheelchair user and has employed this company for personal care am and pm daily.
Her morning call usually finishes at 11.15 am and starts at 9.30 am. What should be her bedtime call starts at 6 pm and finishes at 7 pm. When on occasion she requests an earlier morning call
because of medical appointments giving up to 6 days notice it can't be changed therefore what does she do miss the appointment?
Carers have also arrived earlier and later than the allowed 15 mins. Carers have been belligerent to her. Carers have arrived to do her personal care and she has never seen them before and they don't even introduce themselves and ask my daughter what they have to do for her. One of the carers in the past has been verbally abusive (swearing) to both my daughter and I.
Needless to say, we are looking for an alternative care company. I would not recommend this company at all. Man in the office unprofessional.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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