"Very friendly, approachable, helpful and caring. They go the extra mile wherever possible and treat everyone with dignity, compassion and..."Read all 48 reviews
Taunton Homecare is a trusted local provider committed to delivering exceptional, person-centred care within the comfort of Service Users’ own homes. The service prides itself on offering personalised... Read more
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Enliva Homecare has a Group Review Score of 9.5 (9.471) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Enliva Homecare must have a Review Score.
Overall a lovely team.
Thank you so much for your kind words. It was truly our pleasure to care for your mum the whole team genuinely enjoyed their visits with her and valued the time spent together.
Were really glad to hear that you felt she was treated with dignity and respect, as this is at the heart of everything...
Very friendly, approachable, helpful and caring. They go the extra mile wherever possible and treat everyone with dignity, compassion and respect. A relatively new company in the area with a bright future!
Thank you so much for your kind and thoughtful review!
Were really pleased to hear that you found our team friendly, approachable, and caring that means a lot to us. Going the extra mile and treating everyone with dignity, compassion, and respect is at the heart of everything we do.
As a...
All carers are very supportive and caring. I cannot in any way knock their dedication, to the weeds each week, and I long to see them daily and always cheerful.
Thank you so much for your kind words. Our carers are truly dedicated, and it means the world to know their support and cheerfulness make such a difference. Were so grateful for your appreciation.
I am truly grateful for the support these young people give us. Me and Ma (my wife) would be scuppered. I love the meals they make us - true home-cooked meals. We can laugh together, even when they visit in fancy dress! Our wonderful carers make so much effort to make our lives that much easier. I don't know what we'd do without them.
Thank you so much for sharing this wonderful review. Were incredibly touched by your kind words and so pleased to hear how much of a difference our carers make to you and Ma. Its lovely to know that the home-cooked meals, shared laughter, and even the fancy dress visits help bring comfort and joy...
They support both me and my husband and cheer us up after the many hospital admissions. If they didn't visit us every day, we would be very vulnerable. They make a cracking cup of tea too!
Thank you so much for taking the time to share such kind feedback. Were really pleased to hear that our team has been able to support both you and your husband during what has clearly been a challenging time. Knowing that our daily visits help you feel less vulnerable and more supported means a...
We started with Taunton homecare in September this year and we were very apprehensive as mum didn't really want carers but as I'm classed as disabled it was becoming too much for me to shower mum, so we met Nikki what a wonderful woman she is and all the carers we have are an absolute god send, they're all wonderful, polite, happy considerate and just beautiful human beings, we love them all xx
Nikki and the whole team will be...
Very good, friendly carers. Times sometimes vary but not a problem.
Thank you so much for your kind words about our carers - I'm really pleased to hear you've had a positive experience with them. We're proud to have such a dedicated and friendly team.Regarding the timing variations, we truly appreciate your understanding. While we always aim to keep visits...
Management very obliging if I make any special requests. Care staff on the whole very good and efficient. They put patient dignity and respect first.
Thank you for your kind feedback. We're delighted to hear that our management team and care staff have met your expectations and that you feel your dignity and respect are prioritised. Your recognition means a great deal to us and encourages our continued commitment to providing high-quality care.
2 years ago mum started having Taunton Homecare .. The pink ladies , I really don't know what we would do with out them ,they are always there for mum , helping her each step of the way with kindness and consideration of her needs , from the carers to the office staff , nothing is to much trouble , Both mum and I really appreciate them all .
Thank you for your heartfelt feedback. We're deeply grateful for your kind words and are delighted to have been able to support your mum over the past two years. At Taunton Homecare Services, we pride ourselves on delivering compassionate, personalised care that respects each individual's dignity...
Overall Taunton Homecare provides a good service . My needs are very well met. The carers do a good job, fairly consistently but occasionally forget some of the jobs I need doing and do need reminding. Sadly I find it frustrating that changes to timings are not always communicated .
Thank you for your feedback - we truly appreciate you taking the time to share your experience with Taunton Homecare. We're pleased to hear that your needs are well met and that you're happy with the consistency and quality of care provided by our team.We're sorry to hear, however, that there have...
I have found them to be very pleasant and caring people. Never a problem with booking and changing times even at very short notice and I have no hesitation in recommending them in all aspects of how they conduct their services.
Thank you so much for your kind words. I truly appreciate your support and am glad to hear that your experience with us has been positive. We always strive to be flexible and accommodating, and it's great to know that our efforts have made a difference. Your recommendation means a lot to us.
We are happy with all aspects of your service. Thank you.
Thank you so much for your kind words. We're thrilled to hear that Mum is happy with the support she's receiving and that our team has been able to assist you during your time away. It's wonderful to know that our carers have made a positive impact, and were always here to support you whenever needed. Your feedback means a lot to us!
We would however like to praise the actual Carers as they do a tremendous job which is a shame that your new online system is failing the overall experience.
Thank you for the feedback. We know that service levels have not been what we require and have not been for the last few months. Because of this, we took action to change things. As a result, we now have a totally new management team. We have invested in new systems, training, and new managers who...
We have had Taunton Homecare for the past two years and I am very happy with the service I get, they are very friendly and efficient with what they have to do, sometimes they go over their allotted time, they always clean up after themselves. I would go as far as to say they are brilliant.
I'm so glad to hear that you've had such a positive experience here at Taunton Homecare! The team strive to go the extra mile, even beyond their allotted time, and maintain a high standard of service.
Very happy with the service provided.
We appreciate your kind review and very pleased you are happy with our support.
What can I say, the visitors are fast becoming friends. All are so friendly (and efficient) and brighten up my day.
We are so pleased you are happy with our service and enjoy seeing your team of carers. Thank you for taking the time in giving us a review.
My true and honest review. I had helped look after my parents who were in their nineties for many years until my own health required a period of convalescence. I thought that my brother and I were the only ones that could look after Mum and Dad and that any other carers wouldn't care to the same high standard we wanted to provide for our much-loved parents. I was very wrong. Back in September 2021, I was searching for help! I was worried about my cancer and the fact that Mum and Dad were unable to manage without considerable help. 1st November 21 was fast approaching, the date of my operation and the date that loving care was going to be considerably reduced. I was very worried. A medical friend told me of a small care company that became my pink gems. A care company that appreciated the needs of my parents. A meeting with the team principal set my mind at ease. We never looked back. Grateful thanks to all these special carers that continue their wonderful teamwork with us today.
Thank you so much for your kind review. It's been an absolute pleasure and privilege to support your mum and dad and know they are very special to the care team. We are very pleased you are happy with the service provided by Taunton Homecare Services.
The staff are excellent in washing and dressing my husband Eric, and managing his catheter, which was inserted in November. They chat him up and make him more cheerful. It gives him somebody else to talk to besides me. The timekeeping is good and convenient for us, as any problems bring an immediate response from the manager or her deputy. I am glad of their help and advice.
Thank you for taking the time to send a review. I am so pleased you are happy with our service. It is a pleasure to support your husband and I know the girls enjoy their visits and chats.
I am very happy with all that is done for me by this company. The carers are always pleasant and helpful.
Thank you for taking the time to complete a review and we are very pleased you are happy with our service. I shall pass this on to your care team who I know, always look forward to seeing you.
Very kind and caring and very gentle, will also do "things" for me and never leave before asking if anything else to do. Can't fault the carers or the company.
Thank you for your kind review. The team of carers that support you always enjoy their calls and we are pleased you are happy with our service.
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