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- Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham)






Astor Care & Nursing Agency has been providing private home care in the Guildford, Godalming, Woking, Farnham and Bordon areas for over 30 years and is rated 'GOOD' by CQC in all areas (February 2020).
Astor Care & Nursing Agency provides caring staff who treat clients with compassion, respecting dignity whilst encouraging independence.
Astor Care provides specialist care in clients' own homes for as long as possible. Care support can be from...
Care Provided by Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £32 - £45
- Weekly Live-in Care Fees: £1,644 - £2,378
Contact Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Astor Care & Nursing Agency (Knaphill)
- Private Owned
Person in charge
- Kirsty Fishlock (Registered Manager)
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) Reviews (65)
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has a Review Score of 9.8 (9.754) out of 10, based on 14 reviews in the last 2 years.
Over all time Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has 65 reviews.
Mostly we are informed if there has been a change to carer's coming in by the agency.
Overall very pleased with the service from the agency.
Excellent service, carers are very good and help me in my home with anything I need.
I can not fault the service provided all the carers are wonderful.
Excellent service, continuity of carers, notice of changes, booking list.
We receive excellent care and support from our carer. She has provided willing to go the extra mile to support my parents during building works which would have otherwise caused them additional disturbance.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (5)
- Posted: Monday 24 Nov 2025The Surrey Care Awards 2025 were held at Denbies Vineyard on Friday evening and were hosted by Judi Love. It was a brilliant evening celebrating all areas of the Care...
- Posted: Thursday 26 Jun 2025We started at Godalming Spring Fair in May and were very luck with the weather ! We met some lovey people and discussed the services we can offer and also...
- Posted: Thursday 08 Aug 2024At Astor we recognise the importance of Cancer research and are now a donation point for unwanted bras, raising vital funds for research into secondary spread breast cancer. Our Team...
Awards / Recognitions (4)
- Recipient: Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham)Date: Friday 14 Nov 2025
- Recipient: Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham)Date: Thursday 05 Apr 2018
- Recipient: Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham)Date: Friday 01 Apr 2016
Meet the Team (7)
Ken Lord started the business with the help of a registered Nurse in 1990.
Andrew Lord retired as Registered General Manager in August 2022 but still remains a Director of the Company along with Wendy Lord.
Tracey Lord remains an active Director of the Company running the Finance Department.
Kirsty previously worked as a Manager at a Private Psychiatric Practice for 17 years before joining Astor 8 years ago. She initially worked in the Finance Department and then, with the support of the Personal Development programme, completed her NVQ Level 5 in Adult Social Care to become the Registered Manager at Astor.
Since leaving education Tracy has always worked in Social Care. She completed her Level 5 in Adult Social Care qualification. Tracy joined Astor in May 2005. She completes supervisions, and assessments and monitors the well-being of both Staff and Clients in the Guildford and Godalming area.
Tracy also oversees the arrangements and staffing for our live-in care packages, ensuring that the appropriate placements are made.
Laura joined Astor Care in 2012 as a Health Care Assistant. She worked in that role for several years before coming to work in the office as a Care Coordinator. She has qualified as a Care Trainer and teaches all our in-house courses to our new staff and runs refresher training for our experienced staff. Laura then took on the role of Field Care Supervisor which she has undertaken in conjunction with her training role. Laura has recently passed her Level 5 in Leadership and Management for Adult Care.
Margo has extensive experience with Social Services and the Social care environment. She joined Astor in 2008 and monitors the well-being of both Staff and Clients in the Farnham and Bordon areas.
Karen has previously worked at Astor as a Health Care Assistant and Care Coordinator. She now selects candidates for the recruitment process and ensures a smooth induction into Astor. Karen also promotes the services that Astor can offer to potential new Clients.
In the Office both Jo and Chloe (Care Coordinators) support the Field Care Supervisors for all areas covered by Astor. They are the friendly voice at the end of the telephone ensuring Clients and Health Care Assistants are fully supported.
We also have Caroline who is our Advertising and Administration Consultant and she makes sure that all Staff are compliant and liaises with Karen regarding advertising opportunities.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) to verify any information. View our terms and conditions. Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has an Enhanced Service - more info.