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Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham)

102 Lower Guildford Road, The Lansbury Estate, Knaphill, Woking GU21 2EP
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) Logo
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) logo
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham), Woking
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham), Woking
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham), Woking

Astor Care & Nursing Agency has been providing private home care in the Guildford, Godalming, Woking, Farnham and Bordon areas for over 30 years and is rated 'GOOD' by CQC in all areas (February 2020).

Astor Care & Nursing Agency provides caring staff who treat clients with compassion, respecting dignity whilst encouraging independence.

Astor Care provides specialist care in clients' own homes for as long as possible. Care support can be from...  

Care Provided by Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £32 - £45
  • Weekly Live-in Care Fees: £1,644 - £2,378
The price(s) shown are provided by the agency. Contact Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) for full pricing details and T&Cs.

Contact Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Astor Care & Nursing Agency (Knaphill)
  • Private Owned

Person in charge

  • Kirsty Fishlock (Registered Manager)

Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) Reviews (65)

9.8

Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has a Review Score of 9.8 (9.754) out of 10, based on 14 reviews in the last 2 years. Over all time Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has 65 reviews.

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Showing 65 reviews matching selected criteria
Review from O P (Client / Service User) published on 29 March 2016 Submitted via Postal Card
Overall Experience
Very pleased with the carers that assist us. It's good we have regular staff coming in that is a great benefit to us.
Mostly we are informed if there has been a change to carer's coming in by the agency.

Overall very pleased with the service from the agency.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pat R (Client / Service User) published on 29 March 2016 Submitted via Postal Card
Overall Experience

Excellent service, carers are very good and help me in my home with anything I need.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Betty S (Client / Service User) published on 21 March 2016 Submitted via Postal Card
Overall Experience

I can not fault the service provided all the carers are wonderful.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lesley C (Daughter of Client) published on 11 March 2016 Submitted via Postal Card
Overall Experience

Excellent service, continuity of carers, notice of changes, booking list.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A W (Son of Client) published on 1 February 2016 Submitted via Postal Card
Overall Experience

We receive excellent care and support from our carer. She has provided willing to go the extra mile to support my parents during building works which would have otherwise caused them additional disturbance.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 February 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Monday 24 Nov 2025The Surrey Care Awards 2025 were held at Denbies Vineyard on Friday evening and were hosted by Judi Love. It was a brilliant evening celebrating all areas of the Care...
  • Posted: Thursday 26 Jun 2025We started at Godalming Spring Fair in May and were very luck with the weather ! We met some lovey people and discussed the services we can offer and also...
  • Posted: Thursday 08 Aug 2024At Astor we recognise the importance of Cancer research and are now a donation point for unwanted bras, raising vital funds for research into secondary spread breast cancer. Our Team...

Awards / Recognitions (4)

Meet the Team (7)

Lords Job Title: Owners/Directors Joined: 1990
Lords

Ken Lord started the business with the help of a registered Nurse in 1990.

Andrew Lord retired as Registered General Manager in August 2022 but still remains a Director of the Company along with Wendy Lord.

Tracey Lord remains an active Director of the Company running the Finance Department.

Kirsty Fishlock Job Title: Registered Manager Joined: 2016
Kirsty Fishlock

Kirsty previously worked as a Manager at a Private Psychiatric Practice for 17 years before joining Astor 8 years ago. She initially worked in the Finance Department and then, with the support of the Personal Development programme, completed her NVQ Level 5 in Adult Social Care to become the Registered Manager at Astor.

Tracy Baldwinson Job Title: Field Care Supervisor/Live in Manager Joined: 2005
Tracy Baldwinson

Since leaving education Tracy has always worked in Social Care. She completed her Level 5 in Adult Social Care qualification. Tracy joined Astor in May 2005. She completes supervisions, and assessments and monitors the well-being of both Staff and Clients in the Guildford and Godalming area.

Tracy also oversees the arrangements and staffing for our live-in care packages, ensuring that the appropriate placements are made.

Laura Lawrence Job Title: Field Care Supervisor/Trainer Joined: 2012
Laura Lawrence

Laura joined Astor Care in 2012 as a Health Care Assistant. She worked in that role for several years before coming to work in the office as a Care Coordinator. She has qualified as a Care Trainer and teaches all our in-house courses to our new staff and runs refresher training for our experienced staff. Laura then took on the role of Field Care Supervisor which she has undertaken in conjunction with her training role. Laura has recently passed her Level 5 in Leadership and Management for Adult Care.

Margo McBride Job Title: Carer Joined: 2008
Margo McBride

Margo has extensive experience with Social Services and the Social care environment. She joined Astor in 2008 and monitors the well-being of both Staff and Clients in the Farnham and Bordon areas.

Karen Kimber Job Title: Recruitment and Marketing Coordinator Joined: 2024
Karen Kimber

Karen has previously worked at Astor as a Health Care Assistant and Care Coordinator. She now selects candidates for the recruitment process and ensures a smooth induction into Astor. Karen also promotes the services that Astor can offer to potential new Clients.

Jo, Chloe and Caroline Job Title: Office Angels
Jo, Chloe and Caroline

In the Office both Jo and Chloe (Care Coordinators) support the Field Care Supervisors for all areas covered by Astor. They are the friendly voice at the end of the telephone ensuring Clients and Health Care Assistants are fully supported.

We also have Caroline who is our Advertising and Administration Consultant and she makes sure that all Staff are compliant and liaises with Karen regarding advertising opportunities.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) to verify any information. View our terms and conditions. Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has an Enhanced Service - more info.