Age UK Leicester Shire & Rutland

Lansdowne House, 113 Princess Road East, Leicester LE1 7LA
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25 Reviews
  • Age UK Leicester Shire & Rutland, Leicester
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £18.80

These prices are only a guideline, please contact Age UK Leicester Shire & Rutland to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Age UK Leicester Shire & Rutland

Person in charge

  • Roisin Connor (Home Care Manager)
Are you the Owner/Manager of Age UK Leicester Shire & Rutland? View your Advertising Options

Age UK Leicester Shire & Rutland Reviews (25)

Total of 25, showing 21-25

Over all time Age UK Leicester Shire & Rutland has 25 reviews.

Overall Experience

  • 20
  • 5
  • 0
  • 0
  • 0

Date Published

25
0
0
0
25

Review from Margaret H (Client) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having experienced one or two different companies, this is the best one ever.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Josephine G (Client) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glad to see my helper, always cheerful, does a good job and works hard. Will do all types of jobs. No complaints.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nora C (Client) assisted by family/friend published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are reliable, kind and very caring. They turn up each morning to help me shower and dress. They are always cheerful and consistent in their approach. I really value their service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B B (Client) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, copes well with all requests. Punctual and cheerful.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Colin E (Client) assisted by family/friend published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent daily personal care provided for a person with physical and mental difficulties. Always considerate and proactive when change in staff and health are noticed.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Age UK Leicester Shire & Rutland to verify any information. View our terms and conditions. Age UK Leicester Shire & Rutland has an Basic Service - more info.