Reed Community Care - Manchester

4th Floor, 3 New York Street, Manchester M1 4HN
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1 Review
  • Reed Community Care - Manchester, Manchester
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.99 – £31.07

Hourly rate is determined of the care and support needs

These prices are only a guideline, please contact Reed Community Care - Manchester to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Debbie Green (Registered Manager)
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Reed Community Care - Manchester Reviews (1)

Over all time Reed Community Care - Manchester has 1 review.

Overall Experience

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  • 1
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Date Published

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Review from Jeanette D (Client) published on 14 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

2 bookings cancelled over a period of two months, both at short notice and both errors regarding double bookings. Unable to get clear answers from the team without entering into protracted email exchange. The company seem to prefer to communicate by email rather than ringing to cancel a booking. I find
this disrespectful. One carer excellent and one with a severe body odour problem. Conflicting information from carer herself and office staff. I asked for complaints procedure to be emailed to me several days ago - still waiting. All very disappointing.

Reply from Leonie Goldson at Reed Community Care - Manchester

We can confirm that we are aware of the concerns expressed by the service users mother following the successful initial introduction of 2 staff completing 2 bookings .We have consistently tried to work through all concerns and have addressed many highlighted in this review, including using the preferred method of communication. We are sorry that the complaint has not yet resolved to a satisfactory outcome and will continue to engage with all parties involved.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Reed Community Care - Manchester

What Type of Services does Reed Community Care - Manchester offer?

Reed Community Care - Manchester offers Home Care.

How many Carers does Reed Community Care - Manchester employ?

Reed Community Care - Manchester employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reed Community Care - Manchester to verify any information. View our terms and conditions. Reed Community Care - Manchester has an Basic Service - more info.