Care Provided by Abacus Homecare
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
Funding & Fees
Contact Abacus Homecare to get a personalised quote
Good to Know
Owner
- L M Sheridan Ltd
- Private Owned
Person in charge
- Michelle Sheridan (Care Manager)
Are you the Owner/Manager of Abacus Homecare?View your Advertising Options
Abacus Homecare Reviews (14)
8.0
Abacus Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Abacus Homecare has 14 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Abacus Homecare
Loading...
Review from C H (Daughter of Client) published on 23 May 2025 Submitted via Website•
Overall Experience
I would like to say thank you to the entire team who look after my mum.
They are kind, respectful and have loads of patience.
They treat my mum as an individual and sit and talk to her on every visit.
Nothing is too much trouble and they go over and above on occasions.
They are kind, respectful and have loads of patience.
They treat my mum as an individual and sit and talk to her on every visit.
Nothing is too much trouble and they go over and above on occasions.
If there is ever a...
I would like to say thank you to the entire team who look after my mum.
They are kind, respectful and have loads of patience.
They treat my mum as an individual and sit and talk to her on every visit.
Nothing is too much trouble and they go over and above on occasions.
If there is ever a problem and I contact them they are polite, professional and address the issue which has always been something very minor.
I am totally happy, satisfied and feel I can trust these ladies, which is priceless.
Thank you from a very grateful daughter.
Please can you pass on my thanks to all the ladies involved.
They are kind, respectful and have loads of patience.
They treat my mum as an individual and sit and talk to her on every visit.
Nothing is too much trouble and they go over and above on occasions.
If there is ever a problem and I contact them they are polite, professional and address the issue which has always been something very minor.
I am totally happy, satisfied and feel I can trust these ladies, which is priceless.
Thank you from a very grateful daughter.
Please can you pass on my thanks to all the ladies involved.
Thank you xx
Review from Margaret H (Client / Service User) published on 19 July 2021 Submitted via Postal Card•
Overall Experience
Most of the carers are extremely nice and mostly do whatever I ask them to do and they are very nice with me.
Most of the carers are extremely nice and mostly do whatever I ask them to do and they are very nice with me.
Review from Annina H (Client / Service User) published on 14 July 2021 Submitted via Postal Card•
Overall Experience
My problem with the company is that I have a different carer at night instead of the same one. I have a shower at night and would like one carer to help me instead of multiple carers each week. This would make my life more comfortable for me. A different one every night means I have to explain the...
My problem with the company is that I have a different carer at night instead of the same one. I have a shower at night and would like one carer to help me instead of multiple carers each week. This would make my life more comfortable for me. A different one every night means I have to explain the procedure night after night.
Review from Patricia P (Client / Service User) published on 28 June 2021 Submitted via Postal Card•
Overall Experience
I am really satisfied with the service given. No problems to report.
I am really satisfied with the service given. No problems to report.
Review from Janet M (Daughter of Client) published on 25 June 2021 Submitted via Postal Card•
Overall Experience
My mother is never ever going to accept carers, but the carers within this company are working wonders with my mum. The standard of care my mother is receiving is excellent and she has never been looked after so well, or as well as she will let you. There are going to be trying times ahead but I...
My mother is never ever going to accept carers, but the carers within this company are working wonders with my mum. The standard of care my mother is receiving is excellent and she has never been looked after so well, or as well as she will let you. There are going to be trying times ahead but I have faith that we will make it together.
Review from Mary S (Client / Service User) published on 25 June 2021 Submitted via Postal Card•
Overall Experience
You provide a very high standard of care. My carers are always punctual. They are quick to notice if I'm not very well and are very supportive. There is good conversation with all of them (and a lot of banter!). They always treat me with dignity and respect. They don't always show their ID badge...
You provide a very high standard of care. My carers are always punctual. They are quick to notice if I'm not very well and are very supportive. There is good conversation with all of them (and a lot of banter!). They always treat me with dignity and respect. They don't always show their ID badge and it would be a good idea to show their first name. They find time to chat with my husband, which is very good given my home circumstances.
Review from Christine P (Daughter of Client) published on 24 June 2021 Submitted via Postal Card•
Overall Experience
My mum has Alzheimer's and Abacus have been assisting her over the last 18 months with hygiene and dressing. We have found all the girls who have called in very professional and helpful. They supported us when mum had Covid19, nothing was too much trouble during this difficult time.
My mum has Alzheimer's and Abacus have been assisting her over the last 18 months with hygiene and dressing. We have found all the girls who have called in very professional and helpful. They supported us when mum had Covid19, nothing was too much trouble during this difficult time.
Review from William W (Husband of Client) published on 22 June 2021 Submitted via Postal Card•
Overall Experience
Found it very helpful and good liaison with all the carers make it a relaxed experience for my wife who has dementia. No issues at all.
Found it very helpful and good liaison with all the carers make it a relaxed experience for my wife who has dementia. No issues at all.
Review from B T (Client / Service User) published on 22 June 2021 Submitted via Postal Card•
Overall Experience
I'm happy with the two carers I have, they are willing to do any jobs for me. They are friendly and I enjoy them coming in.
I'm happy with the two carers I have, they are willing to do any jobs for me. They are friendly and I enjoy them coming in.
Review from C L (Client / Service User) published on 21 June 2021 Submitted via Postal Card•
Overall Experience
Very pleased with the care I have received since having carers.
Very pleased with the care I have received since having carers.
Review from John S (Husband of Client) published on 21 June 2021 Submitted via Postal Card•
Overall Experience
All the 4-5 carers we have encountered have proved excellent in every way. They have been punctual and efficient in everything they have undertaken. They established a positive, empathetic relationship with my wife and she has enjoyed their company.
All the 4-5 carers we have encountered have proved excellent in every way. They have been punctual and efficient in everything they have undertaken. They established a positive, empathetic relationship with my wife and she has enjoyed their company.
Review from Paul H (Son of Client) published on 25 November 2020 Submitted via Website•
Overall Experience
Abacus provided home care for my father who suffered from Motor Neurone Disease. I can honestly say the care given was outstanding, he couldn’t have been in safer hands.
My Dad thought of them more as friends than carers, they used to lift his spirits with each visit.
My Dad thought of them more as friends than carers, they used to lift his spirits with each visit.
I couldn’t recommend Abacus...
Abacus provided home care for my father who suffered from Motor Neurone Disease. I can honestly say the care given was outstanding, he couldn’t have been in safer hands.
My Dad thought of them more as friends than carers, they used to lift his spirits with each visit.
My Dad thought of them more as friends than carers, they used to lift his spirits with each visit.
I couldn’t recommend Abacus highly enough!
Review from Julie H (Daughter of Client) published on 27 January 2020 Submitted via Website•
Overall Experience
The care provided to my mum has been consistent, reliable and stimulating. The staff always communicate in an appropriate manner and complete the details of the visits clearly so that the clients family can maintain a clear overview of the care and anything that may have changed.
There have been a...
The care provided to my mum has been consistent, reliable and stimulating. The staff always communicate in an appropriate manner and complete the details of the visits clearly so that the clients family can maintain a clear overview of the care and anything that may have changed.
There have been a couple of occasions when the doctor has needed to be contacted for prescriptions to be issued and this was done immediately by the appropriate staff.
At times visits have been increased to cover extra requirements, this was helpful to Mum but also the family giving peace of mind to all.
There have been a couple of occasions when the doctor has needed to be contacted for prescriptions to be issued and this was done immediately by the appropriate staff.
At times visits have been increased to cover extra requirements, this was helpful to Mum but also the family giving peace of mind to all.
The regular care has enabled mum to remain in her home and maintain the independence and comfort that she is familiar with, she enjoys the interaction with the staff and has built good relationships with them. I would happily recommend the company and the service provided.
Review from D B (Nephew of Client) published on 23 January 2020 Submitted via Website•
Overall Experience
As a nephew of my uncle, I have had contact with Abacus Homecare for the past 9 years until my uncle passed away last September.
They took care of him in a very pleasant manner. Doing their job and also having eye for client/service user in a very professional and comforting manner. Reliable staff...
As a nephew of my uncle, I have had contact with Abacus Homecare for the past 9 years until my uncle passed away last September.
They took care of him in a very pleasant manner. Doing their job and also having eye for client/service user in a very professional and comforting manner. Reliable staff members and good management who were always prepared to make an extra effort.
I have also experienced that Abacus Homecare was a cooperative organisation which was always prepared to have dialogue with other institutions and take own initiatives in the best interest of the client/service user, in my case this was for my uncle.
They took care of him in a very pleasant manner. Doing their job and also having eye for client/service user in a very professional and comforting manner. Reliable staff members and good management who were always prepared to make an extra effort.
I have also experienced that Abacus Homecare was a cooperative organisation which was always prepared to have dialogue with other institutions and take own initiatives in the best interest of the client/service user, in my case this was for my uncle.
I would highly recommend Abacus Homecare based on my 9-year relationship with them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2024Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Abacus Homecare.
Awards / Recognitions (3)
- 16 Nov 2020Recipient: Abacus Homecare
- 16 Nov 2020Recipient: Abacus Homecare
- 24 Dec 2019Recipient: Abacus Homecare
Accreditations
There are no accreditations posted yet for Abacus Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Abacus Homecare
How many Carers does Abacus Homecare employ?
Abacus Homecare employs 60 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abacus Homecare to verify any information. View our terms and conditions. Abacus Homecare has a Basic Service -what a Basic Service includes.