Abacus Homecare
4th Floor, Houldsworth Mill, Houldsworth Street, Stockport, Greater Manchester SK5 6DA
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Care Provided by Abacus Homecare
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
Good to Know
Owner
- L M Sheridan Ltd
- Private Owned
Person in charge
- Michelle Sheridan (Care Manager)
Abacus Homecare Reviews (14)
Abacus Homecare has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years.
Over all time Abacus Homecare has 14 reviews.
They are kind, respectful and have loads of patience.
They treat my mum as an individual and sit and talk to her on every visit.
Nothing is too much trouble and they go over and above on occasions.
If there is ever a problem and I contact them they are polite, professional and address the issue which has always been something very minor.
I am totally happy, satisfied and feel I can trust these ladies, which is priceless.
Thank you from a very grateful daughter.
Please can you pass on my thanks to all the ladies involved.
Thank you xx
Most of the carers are extremely nice and mostly do whatever I ask them to do and they are very nice with me.
My problem with the company is that I have a different carer at night instead of the same one. I have a shower at night and would like one carer to help me instead of multiple carers each week. This would make my life more comfortable for me. A different one every night means I have to explain the procedure night after night.
I am really satisfied with the service given. No problems to report.
My mother is never ever going to accept carers, but the carers within this company are working wonders with my mum. The standard of care my mother is receiving is excellent and she has never been looked after so well, or as well as she will let you. There are going to be trying times ahead but I have faith that we will make it together.
You provide a very high standard of care. My carers are always punctual. They are quick to notice if I'm not very well and are very supportive. There is good conversation with all of them (and a lot of banter!). They always treat me with dignity and respect. They don't always show their ID badge and it would be a good idea to show their first name. They find time to chat with my husband, which is very good given my home circumstances.
My mum has Alzheimer's and Abacus have been assisting her over the last 18 months with hygiene and dressing. We have found all the girls who have called in very professional and helpful. They supported us when mum had Covid19, nothing was too much trouble during this difficult time.
Found it very helpful and good liaison with all the carers make it a relaxed experience for my wife who has dementia. No issues at all.
I'm happy with the two carers I have, they are willing to do any jobs for me. They are friendly and I enjoy them coming in.
Very pleased with the care I have received since having carers.
All the 4-5 carers we have encountered have proved excellent in every way. They have been punctual and efficient in everything they have undertaken. They established a positive, empathetic relationship with my wife and she has enjoyed their company.
My Dad thought of them more as friends than carers, they used to lift his spirits with each visit.
I couldn’t recommend Abacus highly enough!
There have been a couple of occasions when the doctor has needed to be contacted for prescriptions to be issued and this was done immediately by the appropriate staff.
At times visits have been increased to cover extra requirements, this was helpful to Mum but also the family giving peace of mind to all.
The regular care has enabled mum to remain in her home and maintain the independence and comfort that she is familiar with, she enjoys the interaction with the staff and has built good relationships with them. I would happily recommend the company and the service provided.
They took care of him in a very pleasant manner. Doing their job and also having eye for client/service user in a very professional and comforting manner. Reliable staff members and good management who were always prepared to make an extra effort.
I have also experienced that Abacus Homecare was a cooperative organisation which was always prepared to have dialogue with other institutions and take own initiatives in the best interest of the client/service user, in my case this was for my uncle.
I would highly recommend Abacus Homecare based on my 9-year relationship with them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Abacus Homecare.
Awards / Recognitions (3)
- Recipient: Abacus HomecareDate: Monday 16 Nov 2020
- Recipient: Abacus HomecareDate: Monday 16 Nov 2020
- Recipient: Abacus HomecareDate: Tuesday 24 Dec 2019
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Abacus Homecare
How many Carers does Abacus Homecare employ?
Abacus Homecare employs 60 carers.
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