Anglian Care Ltd

My Mum has been using Anglian Care since December 2017. Both Mum and I have been very impressed how professional the company is run and how caring all the carers are. All the carers always take time with Mum and making sure she has everything she needs before leaving, they always check that she has taken her medication and making her a hot drink if she wants one. There has been a couple of occasions when Mum has been unwell and they have called the doctor to arrange a home visit. We could not ask for a better service.

Anglian care has always provided excellent care to my parents. Following the death of my father, their help and assistance were exceptional. They proved to be extremely flexible in providing additional care for my mother even at short notice this included providing longer periods of care some of which was overnight. I'm not sure how we would have coped without their support.

My father in law has care visits AM and PM daily. They are very good with him and make him feel comfortable. They chat with him and make him tea and toast, which he loves. He always tells me about their visits and chats. We are very happy with this service.

My late mum received home care from Anglian Care Ltd for over four years. The service and care have been excellent which has enabled her to stay in her own home. The management and team of carers are very professional which reflects the level of care. The carers are extremely reliable, trustworthy and very caring towards her client.

On many occasions, the carers have gone over and above to help my mum and have supported me when needed. I would highly recommend Anglian Care Ltd and personally would like to thank them for caring for my mum. Thank you.

Mum has been receiving home care from Anglian Care for approximately 6 months and I can honestly say that the level of care that we are receiving is exceptional. All of the carers and office team are so very kind and considerate and are happy to help as much as they can, even at short notice. The whole team have given me so much support and the wonderful carers are so gentle, kind, and lovely to my Mum; they are a huge enhancement to Mum’s life, they genuinely care about every aspect of her wellbeing, they brighten her day and, for me, seeing Mum’s face light up when one of the lovely ladies comes in to see her is just incredible.

I would have no hesitation at all in recommending Anglian Care Ltd as an excellent home care provider.

I contacted Anglian Care Ltd in the early part of 2015 and they quickly set up a care package for my Aunt. As she deteriorated they were able to adjust where required and this helped my aunt's who was 90 and myself to cope. They were at all times very caring and professional sadly she died in November 2016.

In March 2017, my other aunt was taken ill and Anglian Care Ltd managed to sort a care package in only a few hours which was a great comfort as she became seriously ill and died 2 weeks later.

Anglian Care Ltd went out of their way to accommodate my Aunts and it was very much appreciated.

Very supportive and happy with the service. Helps to take pressure and worry of caring for my parents. All the carers are very good.

My experience of Anglian Care is an excellent service.
1) Their management are so professional, client focused and their attitude is reflected in their carers.
2) Carers are reliable, pleasant and helpful. They do what they should, including spending the appropriate amount of time there.
3) The "clocking in" phone system supports this and queries any misunderstandings.
4) If I need to occasionally vary a visit, I have always received a helpful response.

Anglian Care have provided an excellent and professional service to my mother and I feel confident and assured that she was being cared for in a friendly but professional way.

Anglian Care have been excellent care workers for my mum. Always doing more than was asked. I would recommend them to anyone. I had tried 3 other agencies before Anglian Care.

The care my mum received whilst Anglian Care were visiting her was excellent. All the carers were polite and very helpful. My mother's main carer we saw was patient and very helpful with my mum, she put in extra shifts when dad passed away to sit with my mum so I could go and make all my dad's funeral arrangements.

She also attended the funeral as my mum's carer. Also, another carer went beyond her duties and sat with mum one evening so I could attend a family function. I would recommend Anglian Care to anyone looking for care in the home.

Fantastic service. The company runs a great team. Second to none, reliable and friendly. Made my dad's remaining few months a lot easier. All the carers went beyond the call of duty.

The service and care is excellent.

I felt comfortable being asked questions and giving my opinions when I was explained the questions.
I feel comfortable having carers look after me. They are very helpful and tend to my needs in a caring way. I would recommend this company.

Very happy with the service provider.

All my carers are cheerful, efficient and kind. Normally, I have three different carers over a 7 day period who are known to me and are very caring. If there is a problem, they usually have a suggestion to solve it and nothing is too much trouble.

I have nothing but praise for Anglian Care Ltd. My mother used their services for close to two years and throughout this period they were exemplary. The administrative and co-ordination department did their best to ensure my mother was allocated the time slots she wanted and were always on hand to speedily add back-up when unscheduled visits were required. The girls at the sharp-end were excellent. Good humoured, well-trained and professional, they showed my mother respect, empathy and consideration throughout her illness and as my mother's condition deteriorated they always tried to put her in good spirits. My mother developed a strong bond with many of the girls and despite the frustrations brought on by her condition always looked forward to their visits. My mother always spoke highly of the girls to her friends, and believe me she wasn't one to hold back should the need arise. As the son, I had full confidence in the company and I would not hesitate in recommending them to others.

I found the carers and staff most helpful and understanding. My friend has dementia and seems to be getting worse by the day. The carers were very understanding and caring. I would not have been able to look after my friend had it not been for their moral support and kind words.