The best decision we made was to ask Ascot Care For help.Penny H(Friend of Client/Service User)

Ascot Care have been supporting my 95-year-old aunt for over 10 years.Kevin D(Nephew of Client/Service User)


The best decision we made was to ask Ascot Care For help.Penny H(Friend of Client/Service User)

Ascot Care have been supporting my 95-year-old aunt for over 10 years.Kevin D(Nephew of Client/Service User)


Ascot Care is an established Live-in and Domiciliary care provider serving Sussex and Surrey with offices in Horsham, Cranleigh, Dorking & Haywards Heath.
Staff take great pride in providing person-centred care and support for adults over the age of 18.
The vision is to support clients to enable them to maintain a happy, independent and fulfilled life in the comfort and safety of the client's home.
The care team works tirelessly to ensure...
Care Provided by Ascot Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32.50
Fees based upon assessment
Contact Ascot Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Ascot Care Ltd
- Private Owned
Person in charge
- Lagin Riecker (Registered Manager)
Ascot Care Reviews (67)
Ascot Care has a Review Score of 9.5 (9.517) out of 10, based on 10 reviews in the last 2 years.
Over all time Ascot Care has 67 reviews.
We would like to put on record the excellent care Ascot Care Ltd have afforded my mother over the years and especially in the last months of her life. Nothing was too much trouble for her well being. All the carers were good and we would like to give a special thank you to mums primary carer who classed mum as a good friend. Thank you for all that you did when caring for Mum.
Just knowing your company was supporting my parents made my life bearable at what was a very difficult time for us all.
I wanted to pass on my thanks to all the team that supported my parents and my special thanks to you all for going the extra mile. My father so enjoyed the tea dances even though we never knew he could dance!
We have Power of Attorney for several clients and use Ascot because they are approachable, flexible, reliable and do not have a high turnover of staff. I am able to contact Ascot by phone and email easily and they are very helpful and efficient.
The carers are kind, compassionate and trustworthy and our Clients are happy that the care they receive helps them to feel respected and able to live their lives in their own home with the stress taken from them.
I would recommend Ascot, they aren't just a business, they genuinely get to know and care for their Clients.
All the carers who have looked after my husband have been great. I was really worried leaving him while I went to Dorset for the wedding but it all worked out brilliantly and I will have no hesitation in planning another break away.
I have already recommended your agency to others looking for care.
Ascot care looked after my 96 year old mother after she was discharged from hospital following a broken hip. The care was excellent, they were punctual and always left concise notes so that we could see what was happening. I would recommend this service to anyone. Whence fell in Sainsbury's and had a stroke they helped us through a difficult time by looking for her.
Ascot Care have helped me remain independent in my own house since my husband died. I enjoy all my carers visiting and look forward to their arrival each day.
Dear Ascot Care ... I just wanted to say thanks to you and the team for your flexibility in arranging for Mum at short notice so she could be discharged from hospital and recover at home. We know we can come back to you if she needs help in the future !
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 January 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Ascot Care.
Awards / Recognitions (1)
- Recipient: Ascot CareDate: Monday 19 Oct 2015
Meet the Team (5)
Lagin Riecker is our Registered Manager. He is responsible for overseeing all the care delivered and is responsible for all aspects of Business Development & Finance.
Lagin Has a lot of involvement in New Client onboarding & New Care Worker Recruitment. Lagin joined the team in 2017.
Jess Ames is our Senior Care Coordinator. She is responsible for overseeing the scheduling of rotas and staff management. Jess originally started as a Domiciliary Care Worker and has gained extensive knowledge of the intricacies of providing care for people. She joined the team in 2017.
Betsy Barlow is one of our Care Coordinators. Betsy is responsible for processing the Domiciliary Care rota and all aspects of staff liaison. She has years of experience in Domiciliary Care and has gained a great understanding of practical care delivery. Betsy joined the team in 2022.
Birgit Clifford is our Financial Administrator. Birgit is responsible for processing & overseeing the payroll & invoicing on a monthly basis.
She is our first port of call for invoicing & payroll queries. Birgit has a wealth of experience in Financial Administration. She joined the team in 2016.
David Platts is our Field Care Supervisor. He is responsible for spot checks on staff in the field and overseeing training & staff reviews. David has been an incredibly dedicated member of our team and has gained unrivalled knowledge of providing Care. He joined the team in 2010.
Frequently Asked Questions about Ascot Care
How many Carers does Ascot Care employ?
Ascot Care employs 62 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ascot Care to verify any information. View our terms and conditions. Ascot Care has an Enhanced Service - more info.