Astra Care Services

John Street Works, John Street, Brierfield, Nelson BB9 5QN
Review Us
3 Reviews
  • Astra Care Services, Nelson
Other Home Care Providers you may be interested in:
Group Logo
Home Care Providers belonging to AAA Healthcare Agency - Blackburn
AAA Healthcare Agency - Blackburn
9.9
Group Logo
Home Care Providers belonging to Alcedo Care Blackburn
Alcedo Care Blackburn
9.9
Member Logo
Home Care Providers belonging to Crown Care Services
Crown Care Services
Member Logo
Home Care Providers belonging to Right at Home (Preston & South Ribble)
Right at Home (Preston & South Ribble)
9.4
Member Logo
Home Care Providers belonging to Westmorland Homecare Lancaster & Morecambe
Westmorland Homecare Lancaster & Morecambe
9.9
Member Logo
Home Care Providers belonging to Alcedo Care Blackpool
Alcedo Care Blackpool
9.9
Show Astra Care Services on the Map

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Astra Care Services Limited

Person in charge

  • Susanne Black (Manager)
Are you the Owner/Manager of Astra Care Services? View your Advertising Options

Astra Care Services Reviews (3)

Over all time Astra Care Services has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 1
Date Published
  • 3
  • 0
  • 0
  • 0
  • 3
Reviewer Connection to Astra Care Services
  • 2
  • 1
Total of 3, showing 1-3
Review from Joanne S (Sister of Client) published on 19 February 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
This company has failed my brother with his care needs, an absolute joke. Carers clearly have not been trained to a satisfactory standard. Cannot cook or clean properly and leave the client poorly treated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Daughter of Client) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Astra Care Services provided care for my father for a number of years.Having tried a couple of other care services we were unable to find the correct level of care to my father's needs and also finding the right carers that he warmed too whilst he was ill. We found management and carers extremely accommodating
when we needed to adjust the level of care for my father as his illness progressed.We always found the staff friendly, professional and always showed compassion and empathy towards not only us but also our father towards the final stages of his illness.I always felt at ease knowing that he would be taken care of when I was not around and they kept me informed if there was the slightest concern.I would highly recommend Astra Care to anyone who is looking for services for their mother, father, sister or any relative that needs tailored care. The carers may I add made my father's last days as comfortable as possible and I would recommend them for anyone seeking home care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Daniella H (Daughter of Client) published on 13 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Astra Care really does care. I had total peace of mind with the level of care my father recieved. His carers built trust and became like part of the family, being house-bound sometimes they were the only people he saw in a day. My dad wouldnt have been able to stay in his home without the amazing carers.
Reliable and able to manage a very diffcult poorly man.


Thanks Astra.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Astra Care Services

What Type of Services does Astra Care Services offer?

Astra Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Astra Care Services to verify any information. View our terms and conditions. Astra Care Services has an Basic Service - more info.