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Astra Care Services

John Street Works, John Street, Brierfield, Nelson, Lancashire BB9 5QN
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Care Provided by Astra Care Services

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Astra Care Services Limited
  • Private Owned

Person in charge

  • Susanne Black (Manager)
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Astra Care Services Reviews (3)

Over all time Astra Care Services has 3 reviews.

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Showing 3 reviews matching selected criteria
Review from Joanne S (Sister of Client) published on 19 February 2021 Submitted via Website
Overall Experience

This company has failed my brother with his care needs, an absolute joke. Carers clearly have not been trained to a satisfactory standard. Cannot cook or clean properly and leave the client poorly treated.

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Review from J H (Daughter of Client) published on 17 March 2017 Submitted via Website
Overall Experience

Astra Care Services provided care for my father for a number of years.Having tried a couple of other care services we were unable to find the correct level of care to my father's needs and also finding the right carers that he warmed too whilst he was ill. We found management and carers extremely accommodating when we needed to adjust the level of care for my father as his illness progressed.We always found the staff friendly, professional and always showed compassion and empathy towards not only us but also our father towards the final stages of his illness.I always felt at ease knowing that he would be taken care of when I was not around and they kept me informed if there was the slightest concern.I would highly recommend Astra Care to anyone who is looking for services for their mother, father, sister or any relative that needs tailored care. The carers may I add made my father's last days as comfortable as possible and I would recommend them for anyone seeking home care.

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Review from Daniella H (Daughter of Client) published on 13 March 2017 Submitted via Website
Overall Experience

Astra Care really does care. I had total peace of mind with the level of care my father recieved. His carers built trust and became like part of the family, being house-bound sometimes they were the only people he saw in a day. My dad wouldnt have been able to stay in his home without the amazing carers. Reliable and able to manage a very diffcult poorly man.

Thanks Astra.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 May 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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