Bluebird Care Bury & Bolton

3 The Rock, 1st and 2nd Floor, Bury BL9 0JP
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9.7 72 Reviews
  • Bluebird Care Bury & Bolton, Bury
Bluebird Care (Bury and Bolton) is one of the nation’s leading home care and live in care providers, delivering the services you want, how you want them, in the comfort of your own home.

Bluebird Care (Bury and Bolton) offers a unique choice of flexible home care and support services tailored exactly to your needs. Services are delivered from Bury to Whitefield, Prestwich, Ramsbottom, Tottington, Ainsworth and Little Lever.

You may want short term help after an illness, or you may require respite care because your usual carer is having a break. Whatever your needs, the experienced and dedicated team are happy to talk to you about your requirements.

Bluebird Care Bury & Bolton is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

With kindness and compassion, their highly trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keep customers being themselves, doing the things they love, safe in the comfort of their own home.

Bluebird Care Bury & Bolton can offer home care from 30 minutes all the way through to Live-In Care where a suitably matched care assistant lives in the customer’s homes. The Live-in care service is completely personalised to each individual customer and provides the ultimate in safety and protection.

Care Provided by Bluebird Care Bury & Bolton

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £33.60 – £67.20
  • Weekly Live-in Care Fees: £1500 – £2000

Bluebird Care Bury and Bolton cover the local authority's of both Bury and Bolton.

These prices are only a guideline, please contact Bluebird Care Bury & Bolton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Christopher Turner (Registered Care Manager)

Bluebird Care Bury & Bolton Reviews (72)

9.7

Bluebird Care Bury & Bolton has a Review Score of 9.7 (9.679) out of 10, based on 18 reviews in the last 2 years.
Over all time Bluebird Care Bury & Bolton has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bluebird Care Bury & Bolton
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Total of 72, showing 1-20
Review from Christine W (Client) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Impressed with service - so far.
No job too much for our helpers - all friendly & approachable.
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  • Treated with Dignity
  • Value for Money
Review from Deborah S (Daughter of Client) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole we are happy with the service provided. The main carer for Mum is very good and a great help. There have been ocassions when the carer hasn't been available and replacements have been sent. This hasn't always worked for Mum and it has now been agreeded that I will be contacted if the carer
isn't available. The management have always been available and happy to help.
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Review from David F (Son of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the past few months but in particular the recent weeks towards the end of her life all the carers showed my mother great care and kindness. Because of their professionalism, knowledge and compassion we were able to keep my mother at home as she wanted. All the carers I met, the support staff and
management are friendly and approachable. As you would expect with a care company some carers are better than others but overall I would say the standard is very good and would not hesitate in recommending them.
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Hello David,Thank you so much for taking the time to leave us a review. It is very much appreciated!

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Review from Valerie M (Wife of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Your staff work so well with my husband especially two staff members in particular they are amazing with him as well as all other staff the the two named carers are wonderful also attend on time and they are very obliging
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Thank you so much for taking the time to leave us a such a brilliant review! It is a pleasure supporting your husband. We agree, our staff are amazing and your valuable feedback will be passed onto the team!

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Review from Mandy W (Daughter of Client) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were lucky to have Bluebird Care for 3 years. Over that period Mum built up strong bonds with many of her carers and those carers were absolutely wonderful with Mum particularly during the last 3 months where she needed additional care. I was very touched that in Mums final days the carers were so
kind to both myself and Mum, they sat and spoke gently to Mum and held her hand, they looked after her personal care with dignity and respect. The excellent care provided by Bluebird was confirmed for me when I was given overnight care by the council i Mums final days, it was terrible, I had to ask one of the carers to leave such was the lack of care and respect. Bluebird thank you, you were wonderful, professional, caring and beautiful people, I shall miss you all x
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Thank you so much for taking the time to leave our care team this wonderful review. It was an absolute pleasure supporting mum and she will be missed dearly by everyone at Bluebird Care.

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Review from Tracey E (Daughter of Client) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We started getting Bluebird carers in a couple of months ago to help mum prepare her lunch, check she's taken her medication, tidy up the kitchen and wash any breakfast pots and have a little chat with her.
They have all arrived around the time agreed and not let us down. They use the key safe to
let themselves in and so far this is working well for mum.
If in the future she needs more help, we won't hesitate to increase the hours with them.
Thank you, your service has taken some of the pressure off, knowing you are keeping an eye on her.
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Hello, thank you very much for taking the time to leave such a positive review. It is very much appreciated!

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Review from Megan W (Client) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care agency, management is reliable and helpful. Carers meet my needs and I have built a good relationship with them.
Happy with the support.
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Hello Megan, thank you very much for taking the time to leave us a review! Your feedback is very much appreciated.

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Review from A H (Husband of Client) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care in the morning for my wife is excellent. We have the same lady most mornings. The care in the PM not quite as good as there are lots of different staff.
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Thank you for taking the time to complete a review! It is very pleasing to hear how excellent the care is in the mornings. This is what we strive for every day. We take on board your feedback about the care in the evenings and we will do all we can to reduce the number of staff you receive. Thank you again for taking the time to leave us a review!

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Review from Keith H (Client) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service.
Most carers are very efficient, caring and polite.
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Hello Keith! Thank you for taking the time to leave us a review. It is very much appreciated.

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Review from J D (Daughter-in-law of Client) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with the service from Bluebird Care Bury. The staff have been punctual and friendly and treat their client with the utmost dignity.
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Thank you for taking the time to leave us a review. It is very much appreciated!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David B (Client) assisted by family/friend published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the support I receive. I am always included in the decisions about my care. I am aware of how to make a complaint if I need to.
Reply from Chris Turner, Manager at Bluebird Care Bury & Bolton

Hello David, thank you so much for taking the time to leave us a review. We really appreciate the kind words.

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Review from Ros B (Daughter of Client) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From start to finish Bluebird has been a very caring and professional service which has catered for all my mother's needs. The carers were fantastic with my mother and were thoughtful and kind as well as reliable. I thoroughly recommend the service.
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton

Hello! Thank you so much for taking the time out to leave a review. The positive feedback is very much appreciated!

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Review from Carol A (Client) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since using Bluebird Care as my care provider, I can honestly say that they are brilliant. All the girls are excellent at their job in providing a confident service in making what can be a difficult situation into a pleasant and friendly exchange between client and carer. Nothing is too much, at my
morning call they will assist me with a shower, wash and blow dry my hair, dress me and then wash and dry any pots, mop the floors and hoover. They even interact with my pet dog.
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton

Hello Carol, thank you so much for taking the time to leave us a review. We really appreciate the kind words.

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Review from Shirley A (Client) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied with my carer who is quick and very helpful, extremely professional.
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton

Hello Shirley, thank you for taking the time to leave us a review. We are hopeful we can have five stars in all areas in the future! If there is anything we can do to improve the overall experience, please let us know.

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Review from Ahmed S (Son of Client) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the space of a few visits by the carer, it has brought an immense improvement to my mother's quality of health. The carer keeps to the brief, walks, exercises, and prompts for medicine. My mother actually looks forward to her visits and she now has a smile on her face, which has not been seen for
a long time. The strength in her legs has improved rapidly but still has a long way to go. Thank you, Bluebird and to the carer in particular, for showing diligence, a great attitude and a lovely friendly presence in our home. We are indebted to you.
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton

Thank you so much for taking the time to leave us a review! It is very nice to hear about the positive impact our amazing team is having on your mother's quality of life.

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Review from M G (Power of Attorney of Client) published on 14 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Service user has developed a good relationship with the carer over the past 6 months and complying with requests for personal hygiene input that was a problem prior to the staff input.
Feedback from the carer is very good and there have been occasions she has needed outside agencies to be called.
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton

Thank you very much for taking the time to leave us a review!

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Review from Jane B (Client) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very thankful for the care I receive from the Bluebird Care carers. They arrive with the attitude that they will do all they can to meet my needs. I feel I have a new group of friends calling in, morning and evening! I very much appreciate that they can give me the occasional lift within my time
slot which is so helpful.
I would definitely recommend the service you offer.
Reply from Mobishir Rawthore, Reviews Team at Bluebird Care Bury & Bolton

Hello, Jane. Thank you so much for taking the time to leave us a review. It really is appreciated!

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Review from S M (Daughter of Client) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bluebird Care was able to step in at short notice when we were having a family crisis. The staff were helpful and reassuring and support for our dad started the same week. He has a regular carer who is excellent with him, treats him with dignity and respect. Very happy with the care so far.
Reply from Mobishir Rawthore, Reviews Team at Bluebird Care Bury & Bolton

Thank you so much for taking the time to leave our service a positive review! It really is appreciated.

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Review from John F (Client) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very kind, helpful carers. Very punctual.
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Review from Brian C (Husband of Client) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our carer arrives at the agreed time and greets the dogs first. She then clocks on, dons apron and gloves and makes her way down to the bedroom to greet my wife, wishes her good morning and decides on the course of action. Shower or washdown and carry out the task aiding her to change the nappy pants
then bringing her up to the living room, sitting her down and then going back to the bedroom to make the bed or change the sheets and pillowcases, bring the dirty linen back up to me for washing. Great!
Reply from Kate Rawthore, Marketing at Bluebird Care Bury & Bolton

Thank you so much for taking the time to leave us a review!

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  • Treated with Dignity
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Current Review Score: 9.7 (9.679)

Overview of Review Score

The Review Score of 9.7 (9.679) out of 10 for Bluebird Care Bury & Bolton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.679 for Bluebird Care Bury & Bolton is calculated as follows: ( (75 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 106 Ratings = 4.679
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Bury & Bolton is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (7)

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Mobishir Rawthore

Job Title: Director Joined: 2016

Mobishir Rawthore has a wealth of experience running a business, having previously been a director of Glancy Rawthore Graphics for over 25 years. Looking for a change in direction and wanting to work in an industry where he would be able to make a difference to people’s lives, he decided to take over Bluebird Care Bury & Bolton in May 2016.


Mobi, as he is affectionately known, has a passion to deliver high quality care into the community, working with his care management team to ensure that the systems and processes are in place to deliver the type of care “which I would want for my family or relatives”. He takes the lead role within the management team to ensure that the team is meeting CQC standards and that staff are fully supported in personal development by certified training.


Mobi ensures that all staff understand the importance of working in the care sector and putting the customer first. It is of the utmost importance to him that we allow the customers to receive homecare and support while remaining in the comfort and familiarity of their own homes. This is so we can enable our customers to keep their independence for as long as possible.


Mobi is married to Cath and has two Daughters, Kate and Ella. In his spare time he is a keen golfer and represents Cheshire County Seniors. He has always been an avid sportsman, having played badminton for Lancashire County for over 15 years. 

Christopher

Christopher Turner

Job Title: Registered Manager Joined: 2010

Our Registered Manager, Christopher Turner joined Bluebird Care Bury & Bolton in December 2010 as a care worker and quickly built a reputation for the quality of his care and support, his excellent work ethic, professional manner and, most of all, his popularity with our customers.


Although busy both in the office and at home with is partner and two young children, Chris has been successful in obtaining his CMI Level 7 in Leadership and Management.


Christopher left Bluebird Care Bury & Bolton for a short period of time at the end of 2018. He was offered a position as a regional manager for a nationwide Live-in Care company. It was a fantastic oppourtunity for Christopher to gain more experience and he enjoyed his time there, however when the oppourtunity arose for Christopher to return to Bluebird Care Bury & Bolton as General Manager, he was excited to come back and take on a new challenge.

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Kate Rawthore

Job Title: Care Supervisor Joined: 2017

Kate joined Bluebird Care Bury & Bolton in July 2017.


Kate has recently moved back to Manchester after completing a degree in Education. During her studies she worked alongside a variety of children and young people, in a number of different settings. One of which was in a school for children with special educational needs and disabilities, this was the highlight of her time at university and it really brought out a passion for caring and helping others, adults as well as children.


“Seeing what a difference I could make to the development of the children I worked with was so rewarding. After that I knew I wanted to work in an industry where I could continue to help people and make a positive impact on their lives”.


Kate's primary role is to work with our customers and their families members to make sure they all recieve the right care and support. Kate works hard to ensure that every care plan is specifically tailored to the needs of each individual customer. As well as working with new customers, Kate has regular meetings with exisiting customers to make sure they are happy, as well as giving them the oppourtunity to give direct feedback about the standard of care they recieve. Kate is also heavily involved with recruitment and the marking for the company.


Kate is the eldest daughter of Bluebird Care Bury & Bolton's Director, Mobishir Rawthore. She is working with her father to ensure we are providing the highest possible standard of care, at the same time as keeping our care workers and our customers happy.

Joanne

Joanne Casey

Job Title: Care Supervisor Joined: 2008

Joanne joined Bluebird Care Bury & Bolton in 2008 and is now our longest serving employee – a tribute to her calm and professional manner with customers and colleagues.


Joanne started with Bluebird Care Bury & Bolton as a care worker; however she was quickly promoted to Care Supervisor after just 12 months. This well-deserved promotion saw Joanne take on much greater responsibilities within the company, a role in which she has excelled she has also completed ILM Level 3 in First Line Management


Joanne’s primary role today is to work with our customers and their families and friends to make sure that they get the right care and support. Her primary activity involves taking care of customers, getting to understand them and translating their needs and desires into formal care plans.

Michelle

Michelle Milner

Job Title: Care Coordinator Joined: 2013

Michelle is our care coordinator and joined Bluebird Care Bury & Bolton in 2013, initially as a care worker.


Michelle has vast experience within the care sector and is our internal training manager.


Michelle is qualified to train our staff in Moving & Handling and the Administration of Medication.

Nina

Nina Fouche

Job Title: Recruitment and Office Manager Joined: 2021

Nina joined Bluebird Care Bury & Bolton in Novmber 2021 and quickly became an integral part of our team here in Bury & Bolton. 


Nina has many years of experience working within the care sector, managing office teams and is an expert when it comes to recruiting high quality care staff for our team!

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Margaret Moran

Job Title: Finance Manager Joined: 2016

Margaret joined Bluebird Care Bury & Bolton in May 2016 and is our dedicated finance manager.

Frequently Asked Questions about Bluebird Care Bury & Bolton

What Type of Services does Bluebird Care Bury & Bolton offer?

Bluebird Care Bury & Bolton offers Home Care.

How many Carers does Bluebird Care Bury & Bolton employ?

Bluebird Care Bury & Bolton employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Bury & Bolton to verify any information. View our terms and conditions. Bluebird Care Bury & Bolton has an Enhanced Service - more info.