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Bluebird Care Leeds North

2 Woodside Mews, Clayton Wood Close, West Park, Leeds, West Yorkshire LS16 6QE
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I have been extremely impressed with the empathy, professionalism and dignity shown by BluebirdN W(Friend of Client/Service User)
Bluebird Care Leeds North, Leeds
I can't praise them enough. The live-in carers are fantastic. My mum is thrivingPatricia R(Daughter of Client/Service User)
Bluebird Care Leeds North, Leeds
Mum is made to feel special. The carers make mum smile everyday, which in turn makes me smileLynn E(Daughter of Client/Service User)
Bluebird Care Leeds North, Leeds

Bluebird Care Leeds North know that there’s no place like home and are passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offers a wide range of services from a half hour visit per week up to round the clock Live in Care. Tailored...  

Care Provided by Bluebird Care Leeds North

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £41
Weekly Live-in CareFrom £1,650

At Bluebird Care, we know that choosing care is a big decision for both you and your family. We are proud to offer a premium quality service that goes far beyond the basics, creating a perfectly tailored care plan that reflects what matters most to you. Our approach means family members can go back to being sons, daughters, partners and loved ones again while we take care of the day-to-day support with kindness and professionalism. With open and transparent communication you can access real-time care notes through our secure family app giving peace of mind wherever you are.

We have a proud history of consistently achieving good ratings across all areas of CQC inspection, 100% compliance in Bluebird Care’s internal quality standards and recognition through multiple care sector awards. We also provide 24/7 support in an emergency outside of office hours so you are never alone. Our highly trained Care Experts are carefully matched to each customer ensuring continuity, dignity and trust. From companionship to complex care we deliver the highest standards so that you and your family can focus on making the most of every moment together.

Contact Bluebird Care Leeds North to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Sophie Bellwood (Care Manager)

Bluebird Care Leeds North Reviews (99)

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9.8

Bluebird Care Leeds North has a Review Score of 9.8 (9.750) out of 10, based on 17 reviews in the last 2 years. Over all time Bluebird Care Leeds North has 99 reviews.

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Showing 99 reviews matching selected criteria
Review from L K (Daughter-in-law of Client) published on 29 September 2020 Submitted via Postal Card•
Overall Experience

I have no problems with any of the care my mother-in-law has received. I am also appreciative of the suggestions made by the carers to make my mother-in-law's care better. She looks cared for and comfortable and it enables her to stay in her own home.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Thank you so much for taking the time to leave us a review. We're delighted that you feel that your mother-in-law is well cared for. If you have any ideas about how we can provide even more value for money, please get in touch with us at our office at 0113 2589677 or email us at leedsnorth@bluebirdcare.co.uk. We're always open to ideas! Have a lovely day.

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Review from R O (Son of Client) published on 14 September 2020 Submitted via Postal Card•
Overall Experience
A very good manner with my parents.

Very helpful.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi and thank you for taking the time to leave us a review. We're delighted that you're happy with the service we provide to your parent. If you have any suggestions about we can improve further. Have a lovely day.

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Review from Bob B (Son of Client) published on 20 August 2020 Submitted via Website•
Overall Experience
I'm delighted with Bluebird's professional and caring approach to dealing with my mother.

It has been a difficult step forwards for my family, and I'm pleased to say that everything appears to be going well.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi Bob, thank you so much for taking the time to leave such a lovely review. It's important to us that we provide excellent standards of care and support and it's great to hear that we are getting this right with your mother. If you have any suggestions about how we can improve even further on value for money, we'd be really interested to hear your views. Have a lovely day.

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Review from Bessie K (Client / Service User) published on 3 June 2020 Submitted via Website•
Overall Experience

Bluebird have been visiting me for years. They come 3 or 4 times a week and help me with my domestic tasks because I’m no longer able to do it myself. All the carers are lovely, kind and willing to help me with anything. It’s so nice to see a friendly face, have our chats and I feel really happy with the service.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi Bessie, thank you so much for taking the time to leave us such a lovely review. It's an honour to support you and we enjoy our chats very much too. Enjoy the rest of your day.

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Review from P D (Client / Service User) published on 30 April 2020 Submitted via Postal Card•
Overall Experience

Bluebird Care has been wonderful in helping me recover from my operation. Nothing is too much trouble, and I look forward to my daily visits as we have a good natter. They even filled up my bird feeder so that I could watch the birds from my chair.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hello, thank you so much for taking the time to leave such a lovely review. We're delighted that you receive 5-star service, as we set ourselves very high standards of customer service and care. Have a lovely day and stay safe.

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Review from G G (Client / Service User) published on 30 April 2020 Submitted via Postal Card•
Overall Experience

They are great. I am glad I have them. I would recommend them to anyone. I think they are smashing.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North
Hello,

Thank you so much for taking the time to leave us a review. We're thrilled that you feel you receive an excellent service as we set ourselves very high standards of customer service and care. Have a lovely day and stay safe.

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Review from A A (Client / Service User) published on 28 April 2020 Submitted via Postal Card•
Overall Experience

Excellent.

↩Reply from Sophie Lowndes, Care Manager at Bluebird Care Leeds North

Hi Audrey, thank you so much for taking the time to leave us a review. We are pleased to hear you receive a great service. If there is anything you can suggest that would make your experience even better, please let us know on 01132589677 or leedsnorth@bluebirdcare.co.uk. Have a lovely day and stay safe.

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Review from Geoff H (Client / Service User) published on 22 April 2020 Submitted via Website•
Overall Experience

I normally just have a cleaning and laundry service, but whilst I am having to self isolate, I rely on my cleaner to do my shopping - which is going well, thank you. I could not manage without this help.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North
Hi Geoff,

Thank you so much for taking the time to leave us a review. We are pleased to hear you receive a great service. If there is anything you can suggest that would make your experience even better, please let us know on 01132589677 or leedsnorth@bluebirdcare.co.uk. Have a lovely day and stay safe.

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Review from Julia T (Niece of Client) published on 21 April 2020 Submitted via Website•
Overall Experience

Being unable to visit my relative has been very difficult for us in the lockdown situation, but it is so reassuring to know that the Bluebirds visit twice a day and they contact me if there are any immediate issues. I know that my Aunt is safe, taking her medication, and eating her meals. The area supervisor also contacts me by email if necessary and to offer their help with anything. I also have access to an app; which gives me details of each visit; this is excellent, particularly when we are on holiday.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North
Hi Julia,

Thank you so much for taking the time to leave us a review. We are committed to providing excellence in care and customer service and we're delighted that this has been your experience. Have a lovely day and stay safe.

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Review from Angela (Daughter of Client) published on 6 April 2020 Submitted via Website•
Overall Experience
I cannot rate Bluebird highly enough.
Always helpful, happy, friendly with an out of hours team who are there in emergencies too.
Whether it’s asking if they can do some shopping or something more, it’s always arranged with a smile.
Living 3.5 hours drive away, Bluebird visit my parents every day if there are any concerns, I get a call which puts my mind at rest.
Yesterday I received a call to say my dad wasn’t well. I got ready and got in the car ready to go up there. I was worried that my mum would be on her own waiting for the ambulance. I asked if the carer could stay, I understood that whilst under the Coronavirus situation if she couldn’t. The company rescheduled everything and the carer stayed with my parents until I arrived some 3-4 hours later.
You never know how an agency is until you need them at a time of emergency.
Bluebird have demonstrated repeatedly just how much they care.

Being able to live independently is made so much easier with this team of amazing carers.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North
Hi Angela,

Thanks so much for taking the time to leave this review. We set ourselves very high customer standards and are delighted that this is what you receive. Everyone in our team loves what they do and we all love to care, it's an honour to support your Mum. Have a lovely day.

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Review from M H (Client / Service User) published on 1 April 2020 Submitted via Postal Card•
Overall Experience

It is comforting to know each night that the Bluebird carer, within minutes of the agreed time, will arrive and be cheerful, helpful and thoughtful about what she is doing and will often make helpful suggestions. I couldn't ask for a better start to the day.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hello, Thank you taking the time to leave a review about our services. We strive for excellence in our customer service, so if you have any suggestions for how we can be even better, please let us know on 0113 2589677 or leedsnorth@bluebirdcare.co.uk. Have a lovely day and stay safe.

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Review from R P (Client / Service User) published on 26 March 2020 Submitted via Postal Card•
Overall Experience
My main concerns are:-

Running out of things without being advised. Throwing out things after their expiry dates. Some carers are unsure about the aga and keeping it clean.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi, Thank you for taking the time to leave us a review. We set ourselves high customer service standards and it's great to hear that you're happy with the service you receive. We are always looking to continuously improve, so if you have further suggestions about we can resolve the points you made, please get in touch with us and talk it through with our friendly office team. Have a lovely day.

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Review from J C (Client / Service User) published on 26 March 2020 Submitted via Postal Card•
Overall Experience

I am very pleased with the lady who is assisting me with my shower. She is very pleasant and very competent and I would certainly recommend her.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi, Thank you for taking the time to leave us a review. We set ourselves high customer service standards and it's great to hear that you're so happy with the service you receive. If you have any further suggestions about how can improve even further, please just let us know by emailing us at leedsnorth@bluebirdcare.co.uk or by calling us on 0113 2589677. Have a lovely day.

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Review from R I (Client / Service User) published on 26 March 2020 Submitted via Postal Card•
Overall Experience

So far I have three different carers and each one was very pleasant and helpful.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi, Thank you for taking the time to leave us a review. We set ourselves high customer service standards and it's great to hear that you're so happy with the service you receive. If you have any further suggestions about how can improve even further, please just let us know by emailing us at leedsnorth@bluebirdcare.co.uk or by calling us on 0113 2589677. Have a lovely day.

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Review from Derek B (Son of Client) published on 19 March 2020 Submitted via Postal Card•
Overall Experience

Excellent service with friendly staff.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi Derek, Thank you so much for taking the time to leave a review about our services. We remain honoured to support your Dad. Have a lovely day.

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Review from Michael (Brother of Client) published on 11 March 2020 Submitted via Website•
Overall Experience

The care for my brother has been excellent. He has a brain injury and his carer is proactive and was quickly on his wavelength.

↩Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Thank you so much for taking the time to leave us a five-star review about the service your brother has received. We set ourselves very high standards of customer care and are delighted that this has been yours and your brother's experience. Have a lovely day.

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Review from Eleanor R (Client / Service User) published on 28 February 2020 Submitted via Website•
Overall Experience

Staff are extremely friendly and helpful with all tasks and treat me with respect. But also let me be independent when I want to be.

↩Reply from Sheree Jenman, at Bluebird Care Leeds North
Hi Eleanor,
Thank you so much for taking the time to leave us a review, we really appreciate your feedback. We set ourselves very high customer service standards so if there is anything you can suggest to make our service even better, give us a call on 01132589677 or email us at leedsnorth@bluebirdcare.co.uk.

Have a lovely day.

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Review from Suzanne D (Client / Service User) published on 30 March 2016 Submitted via Postal Card•
Overall Experience

I require assistance getting in and out of my care and arrival to work and departure. Few companies could offer this assistance and most only worked until 4am. Bluebird have been a life line and have helped me keep my job by taking in this service for me. All the Bluebird carers are friendly and patient.

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Review from Anita S (Daughter of Client) published on 24 March 2016 Submitted via Postal Card•
Overall Experience

My mum has regular care from Bluebird and is very happy with the carers who visit her. She is not very mobile and the carers treat her with dignity and compassion. She feels very comfortable and safe in their hands.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (1)

News

  • 10 Aug 2026

    A little more understanding can change everything - On 15th July, we brought the Virtual Dementia Experience Bus to our communities in Leeds and Harrogate. For our Bluebird Care Leeds...

Awards / Recognitions (10)

  • 12 Jun 2026Recipient: Bluebird Care Leeds North
  • 29 May 2026Recipient: Bluebird Care
  • 31 May 2023Recipient: Bluebird Care

Accreditations

There are no accreditations posted yet for Bluebird Care Leeds North.

Meet the Team (2)

Sheree Jenman
Sheree JenmanJob Title:Director

Sheree brings a wealth of professional expertise to Bluebird Care. Prior to owning Bluebird Care Leeds North, Sheree was a Quality Manager with the Bluebird Care Franchise Support Centre, providing advice and support to around forty Bluebird Care franchises in the North and East Midlands region.

Sheree said,
"Bluebird Care stands for exactly the type of quality care provision that I want to be associated with. I knew the moment I became involved with Bluebird Care that this brand represented the type of quality services that I’m happy to put my name to. Coming from a care and quality background, I self-assess our service on a daily basis and I’m only satisfied with a service that holds dignity and respect at its heart and is good enough for my own loved ones.”

Bringing with her, 18 year's experience in the health and social care sector in a variety of roles, Sheree initially worked as a front-line Support Worker, Registered Manager and then Senior Manager of multiple services. She worked as a Quality Assurance Manager for a large Yorkshire based Housing Association and then started her journey with Bluebird Care working for the Franchise Support Centre before investing in her own Bluebird Care franchise in early 2019.

A career in the social care sector has given Sheree the opportunity to lead a range of services including domiciliary care, care homes, extra care, supported living and day services and has experience of working with older people, people with learning disabilities, mental health issues, drug and alcohol misuse, homelessness, chaotic lifestyles and children and families.

Throughout her career, Sheree gained vital knowledge of the care industry and understands what excellent care looks like and more importantly, the impact that poor care has on the people who receive it.

Sheree is born and bred in Leeds and is very proud to be able to bring outstanding quality home care to her local community.

Sophie Lowndes
Sophie LowndesJob Title:Care ManagerJoined: 2012
Sophie is the Care Manager and CQC Register Manager for Bluebird Care Leeds North. She started her journey with Bluebird Care as a Care Assistant in 2012 and flourished within a supportive environment, that saw her develop and progress to the Care Manager role.
Having worked in most roles within the business, Sophie is a fountain of knowledge in Care and Support.

Sophie leads the team with integrity, she thrives on learning every day and works hard to continuously develop the service. She manages operations in an organised manner and supports staff with confidence and kindness.

When it comes to passion for customer service and truly person-centred care, Sophie has bundles of it and her energy is infectious throughout the team.

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