Bluebird Care Leeds North

Sheree and the Bluebird Care team Read less

Thank you so much for such a thoughtful and heartfelt review. We completely understand how difficult it can feel to accept support at home, particularly for someone who has always been very independent.

We are delighted to hear that your mum in law now looks forward to our visits and that we have helped her feel more comfortable and positive about receiving care. Supporting people to maintain their independence, while making sure they feel listened to and involved at every stage, is at the heart of what we do.

Thank you for trusting us to be there when you needed support and for recommending our service so highly. Your kind words mean a great deal to us. Read less

Thank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that your mum enjoys our visits and that you feel reassured knowing we are available 24 hours a day, particularly as you do not live locally.

It means a great deal to know that you find us helpful, efficient, organised and easy to communicate with. We are also pleased that preparing meals for your mum has made a positive difference.

We noticed that you rated us four out of five for value for money. We completely appreciate that care is expensive, regardless of which provider you choose, but we are always keen to understand whether there is anything more we could do to provide even greater value. Please feel free to email us at leedsnorth@bluebirdcare.co.uk or call us for a chat. We would genuinely welcome your feedback.

Thank you again for your recommendation and for trusting us to support your mum. Read less

We'll make sure your kind words are shared with the team. Thank you again. Read less

Hello J, Thank you so much for your lovely feedback. We are really pleased to hear that you feel comfortable with the team and that your care has been delivered with kindness and respect. We are especially glad that we have been able to meet your preference for female Care Experts during personal care. Your comfort and dignity matter deeply to us, and we always do our best to match the right Care Experts to your needs and wishes.

Thank you again for taking the time to share your experience. It means a lot to the whole team. Read less

Thank you, Norman, for sharing such thoughtful feedback. We're so pleased to hear that you have a settled group of Care Experts supporting your wife and that this has made such a positive difference. It's lovely to know that the team are meeting your expectations and that one stands out as excellent. We have also taken on board your comments about consistency in standards across the team, as we are always keen to learn and keep improving. Please do send us your specific feedback about what you feel would make the service consistently excellent. Thank you again for taking the time to share your experience and we will make sure your kind words are passed on. Read less

Hi Jaine, Thank you so much for your kind words. We know how difficult it can be for families when a loved one is reluctant to accept care, so it means the world to us that your mum has responded so positively to our support. It's lovely to hear that your dad enjoys chatting with our Care Experts too, building those trusting relationships is such an important part of what we do. We're truly honoured to be part of your family's journey and will continue doing all we can to support both your mum and dad with compassion and respect. Read less

Thank you so much for taking the time to leave us a lovely review. It's our pleasure and an honour to support your Mother-In-Law. We know that your Mother-In-Law enjoys seeing a range of our team members and is very flexible with her visit times, however, if that ever needs to change, you can contact us at the office to discuss more specific times and carers. If there is anything you think we can do to receive that extra star, you can always let us know, we welcome all feedback. Read less