Bluebird Care Leeds North

There are not enough words to thank you Bluebirds.

All the care workers that have been to look after me are all so kind. They will do anything for me and nothing is too much for them. They are chatty and that is what I like. They only have kind words to say and I look forward to seeing them each morning. You were recommended to us and you are the best.

From starting with Bluebird their admin and information have been excellent both from their local office and all the friendly caring staff who help me at home. I look forward to their visits and appreciate their care for me at home. They are top dollar in cost but as always you get the best if you pay for it and they are the best in this field in my experience. I haven't yet met the franchise holder but would like to leave especially my thanks to all the friendly folk at Horsforth Leeds. Well done guys 11 out of 10!

This has been a great comfort to our family to see that our dad is being looked after by such a caring team that know him! He’s happy and we are too! Well done Bluebird xxx

First Class..

Bluebird has been very professional throughout all our dealings and has been able to provide the level of care that my mum needed. They have been able to accommodate last-minute changes and being extremely flexible in their approach to my mum's situation.

Bluebird continues to deliver outstanding care to my father and have not let the pandemic phase them at all. My father and I have been kept well informed with updates about the pandemic and his care team are always smart, clean and in full protective equipment. The team at their office continue to be kind, organised and professional and our family will use Bluebird for as long as we can.

Impeccable service, knowledgeable team, each one with a heart of gold. They provide care for my vulnerable aunt and she couldn't be happier now. She went into a care home but didn't settle well due to the strict routines that didn't suit her. Bluebird Care helped to bring her back home where she wants to be and the difference in her is remarkable. Bluebird helped by putting us in touch with an Occupational Therapist who recommended equipment to help my aunt get around her house safely. She's happy and alert now and looks forward to her carers visits each day. Don't even bother trying anywhere else, the service these provide is second to none. Many promise you the earth and don't deliver whereas these do exactly what they say they will, which is reassuring when it comes to family.

My carers do everything I need so I can stay at home. They help with my medicine and getting up and about. My life was miserable before my Bluebirds started helping me. I've got my life back and it means so much. I had other care companies before and they used to come late all the time but my Bluebird carers come to my house when it suits me which is so much better. We always have a laugh too it's great.

My wife's carers at Bluebird Care Leeds North have been nothing short of outstanding, two carers, in particular, are her main carers, and they ensure she is comfortable, clean and happy at all times. She has Alzheimer's and needs a lot of care and stimulation now, they are wonderful with her and also have a good sense of humour. My wife and I are at ease with them being part of the furniture in our home. The care they provide means that I get a break when I need it. I love my wife dearly but a little time to relax is sometimes needed and much appreciated when her carers arrive. They even go so far as to make me a cup of tea and prepare a slice of cake for me, so I can put my feet up in the other room.

Bluebird Care Leeds North are an exceptional company who listen and acknowledge my choices and my desire for independence. The staff are caring and considerate and I will be using the company for the foreseeable future.

They support my brother who has complex needs and a learning disability, they care for him as if they are his own family. They are patient and knowledgable and the office staff are so flexible with us and can't do enough for us all.

Bluebird helps my sister with everything she needs and know they are always looking out for her and have her best interests at heart. Nothing is too much and they are so helpful, they deserve a medal working in this pandemic. They never complain even though they have full PPE on and must be uncomfortable. I couldn’t manage to look at my sister on my own and am so thankful.

I could not ask for more kindness The change to new visiting times recently has worked very well following a very distressing time after an incident that was nothing to do with Bluebird, but they saw I needed extra help and came to my rescue. Bluebird made changes I needed and are very helpful and pleasant with understanding. It cheers me up each day to see them!

I am pleased with my choice of carers.

Always happy to help, really friendly, reliable and for my dad, a godsend.

Care assistants provide an excellent standard of care, whilst preserving my independence as much as possible. They are all sensitive to my needs and provide support and care as required. The continuity of care enables them to be aware of issues that need intervention; for example, if I have an infection, they know if I am confused and need antibiotics. When attending my hospital appointments, my consultants value their input and contribution to the consultation.

My father has been with Bluebird for nearly 2 years and we have been very pleased with the service we have received. Two or three carers in particular really go above and beyond to make my father's difficult life a little easier. They put on washing and hang it up, attend to his personal care and prepare his breakfast and a sandwich and buttered scone for lunch. They have not let us down once, every morning a carer has come, all through lockdown and the pandemic. We are truly appreciative and thankful to Bluebird for making an elderly, disabled man's life better and enabling him to carry on living in his own home.

I find the carers considerate, helpful and caring. No task is too small or great. I have always found that they arrive on time, thus allowing me to organise/plan my day.

I feel like the Bluebirds are my family, I don't have any family living close to me and they look out for me as if they are my own flesh and blood. They are simply angels! I wouldn't be able to stay at home without them and I love their company.