At Bluebird Care, we know that choosing care is a big decision for both you and your family. We are proud to offer a premium quality service that goes far beyond the basics, creating a perfectly tailored care plan that reflects what matters most to you. Our approach means family members can go back to being sons, daughters, partners and loved ones again while we take care of the day-to-day support with kindness and professionalism. With open and transparent communication you can access real-time care notes through our secure family app giving peace of mind wherever you are.
We have a proud history of consistently achieving good ratings across all areas of CQC inspection, 100% compliance in Bluebird Care’s internal quality standards and recognition through multiple care sector awards. We also provide 24/7 support in an emergency outside of office hours so you are never alone. Our highly trained Care Experts are carefully matched to each customer ensuring continuity, dignity and trust. From companionship to complex care we deliver the highest standards so that you and your family can focus on making the most of every moment together.
These prices are only a guideline, please contact Bluebird Care Leeds North to find out the exact price for your requirements.
Bluebird Care Leeds North has a Review Score of 9.7 (9.725) out of 10, based on 20 reviews in the last 2 years.
Over all time Bluebird Care Leeds North has 90 reviews.
Hi, Thank you so much for taking the time to leave us such a wonderful review, it means a lot to us and our carers enjoy and look forward to visiting you! Have a lovely day and thanks again.
Hi and thank you for such a fab review, we try our best to deliver excellence in homecare so if there is anything you would like to bring us up to 5 stars in each area, do let us know at the office 01132589677. Have a lovely day and thanks again.
Hi Bernard, Thank you so much for your kind review, it made us smile! We're so delighted that you feel you receive a 5-star service across the board because we work hard to provide excellence in care. Have a lovely day.
Thank you so much for leaving us such a fab review. Your feedback is important to us. Thanks again and have a lovely day.
Thank you so much for taking the time to leave us such a wonderful review. We know that good communication is essential for the peace of mind of family members of our customers, so we do try our best in this regard. Have a lovely day.
Thank you David for leaving us such a lovely review, it means a lot to us. We did contact David to ask if we could have improved on value for money and David said, "I am content that the cost of care was reasonable and for this reason, I answered ’satisfactory’. If the cost of care was superb value for money, I would be suspicious that corners were being cut."
Hello Elaine, Thank you so much for taking the time out of your day to leave us such a fabulous review! We are passionate about the service we deliver, so this means a great deal to our team. Have a lovely day.
I would highly recommend.
Hi Eileen,
Thank you for taking the time to leave us such a lovely review. We're delighted that you're happy with the service we provide to your Mum. If there is anything you can suggest that would help us achieve 5 stars for the value for money section, please let us know, we love to receive feedback.
Hi Margaret, thank you for taking the time to leave us such a wonderful review! It’s a pleasure to support your sister. We work really hard to deliver consistently high standards so we’re delighted that you feel this way. Have a lovely day.
Hello Chris, Thank you so much for taking the time to leave us such a wonderful review. Your feedback means a lot to us and we do work hard to keep our standards of care high for our customers and their families. Have a lovely day.
Hi Wendy, thank you for taking the time to leave us such a great review! We're delighted that you're so happy with our service. If you have any suggestions for how we can provide more value for money to reach 5 stars in your opinion in this category, please let us know on 0113 2589677 or leedsnorth@bluebirdcare.co.uk. We're always open to suggestions. Have a lovely day.
Hi Sadie, thank you for leaving us such a wonderful review! We're delighted you feel this way about the service we provide and we very much enjoy our visits with your Dad. We work really hard to provide excellence in care so your words mean such a lot to us. Thanks again and have a lovely day.
Good afternoon, thank you so much for leaving such a wonderfully warm review. We love visiting you and are delighted you feel you receive a 5-star service. Have a lovely day.
Hi Robert, what a fantastic review! Thank you so much for taking the time to share your thoughts about our service. We set ourselves very high standards and are delighted you feel you receive a 5-star service from us. We must have an introductory catch up soon! Have a lovely day. Best wishes.
Hi Mariea, Thank you so much for taking to leave this wonderful review. We absolutely love supporting your Dad, he makes us smile every day. We do work really hard to try and make every one of our customers feel valued and special so we're delighted to hear that you and your Dad feel this way. Have a lovely day.
Hi Michael, Thank you so much for taking the time to leave us such a brilliant review! We absolutely love supporting you and do work really hard to provide an excellent service, so we're delighted that you feel this way. Have a lovely day.
Hi Chris,
Thank you so much for taking the time to leave us such a wonderful review. We work really hard to provide excellent quality service and we're delighted that you feel this way. We love what we do! Have a lovely day.
Thank you so much for taking the time to leave such a kind review. We're so pleased that you feel this way, as we work hard to provide an excellent level of customer service and standard of care. Have a lovely day
Hi Martin, wow what an amazing review! Thank you so much for taking the time to leave your feedback about us. We work really hard to deliver excellence in care and we're delighted that you feel your Aunt receives this standard and honoured to have been able to help bring her back home. Have a lovely day.
Hi Debbie,
Thank you for taking the time to leave us such a fantastic review! We thoroughly enjoy spending time with you and supporting you. We do our very best to provide an excellent service and it's great to hear that you feel it's a 5-star service across the board! Have a lovely day.
The Review Score of 9.7 (9.725) out of 10 for Bluebird Care Leeds North is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Leeds North is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Sheree brings a wealth of professional expertise to Bluebird Care. Prior to owning Bluebird Care Leeds North, Sheree was a Quality Manager with the Bluebird Care Franchise Support Centre, providing advice and support to around forty Bluebird Care franchises in the North and East Midlands region.
Sheree said,
"Bluebird Care stands for exactly the type of quality care provision that I want to be associated with. I knew the moment I became involved with Bluebird Care that this brand represented the type of quality services that I’m happy to put my name to. Coming from a care and quality background, I self-assess our service on a daily basis and I’m only satisfied with a service that holds dignity and respect at its heart and is good enough for my own loved ones.”
Bringing with her, 18 year's experience in the health and social care sector in a variety of roles, Sheree initially worked as a front-line Support Worker, Registered Manager and then Senior Manager of multiple services. She worked as a Quality Assurance Manager for a large Yorkshire based Housing Association and then started her journey with Bluebird Care working for the Franchise Support Centre before investing in her own Bluebird Care franchise in early 2019.
A career in the social care sector has given Sheree the opportunity to lead a range of services including domiciliary care, care homes, extra care, supported living and day services and has experience of working with older people, people with learning disabilities, mental health issues, drug and alcohol misuse, homelessness, chaotic lifestyles and children and families.
Throughout her career, Sheree gained vital knowledge of the care industry and understands what excellent care looks like and more importantly, the impact that poor care has on the people who receive it.
Sheree is born and bred in Leeds and is very proud to be able to bring outstanding quality home care to her local community.
Sophie is the Care Manager and CQC Register Manager for Bluebird Care Leeds North. She started her journey with Bluebird Care as a Care Assistant in 2012 and flourished within a supportive environment, that saw her develop and progress to the Care Manager role.
Having worked in most roles within the business, Sophie is a fountain of knowledge in Care and Support.
Sophie leads the team with integrity, she thrives on learning every day and works hard to continuously develop the service. She manages operations in an organised manner and supports staff with confidence and kindness.
When it comes to passion for customer service and truly person-centred care, Sophie has bundles of it and her energy is infectious throughout the team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Leeds North to verify any information. View our terms and conditions. Bluebird Care Leeds North has an Enhanced Service - more info.