Bluebird Care Leeds North

Generally happy with services provided. Will feel happier when permanent carer arrives to replace ongoing carer. Otherwise, we jog along the best we can.

All the team are wonderful and so kind to my mum. Bluebird have been nothing but professional and kind throughout everything. It feels like a wholesome and good business and I see this in the communications and newsletters they send out too. They put on an excellent bash for the Queen's Jubilee in the summer where I saw first-hand the love and care they apply to the people they care for.

Excellent! Really try to fulfil all requests and needs.

I am very happy with my Bluebird team who are just lovely to me and so helpful, always do all they can to help me if I only remember to ask them.

I have always been satisfied with the staff, care, meals which you provide and would recommend your care anytime and also the staff and office staff.

Absolutely brilliant people at Bluebird. They make this grumpy fella a very happy man with their care and kindness. They all make time for you and nothing seems too much whether it's those in the office or my usual carers. We have a giggle and I do look forward to seeing them, such a good bunch.

I feel very comfortable with my current carers. I can think of nothing else to say without going into finer detail. If there were a complaint it's so trivial it's not worth bothering about.

Mum really enjoys seeing her carers and although we were worried about having carers in, we didn’t need to be. They are fantastic! Well done Bluebird.

Bluebird Care staff were always caring, compassionate and attentive. Communication with family was always timely, focussed, supportive and appropriate. Whenever support needed to be increased or altered in any way, Bluebird did so efficiently.

My father receives excellent care from his Bluebird carers, they have gained my father’s trust, who was a little reluctant to receive help at first. I do believe he would not be without his Bluebirds now, he speaks about them very fondly. Whenever I have contacted the office, the staff are pleasant, taking an interest and easy to talk to, they clearly have their customers’ best interests at heart. They respond quickly to any request we have and find ways to accommodate us with our last-minute requests for additional visits when needed. I see that Bluebird have recently won awards and I can see why as they go above expectations for our family.

Bluebird was very informative and loved the app provided to monitor mum's daily visits.

I would highly recommend.

The care of my sister has been second to none. Myself and my sister are very grateful for the care provided to her. The whole team at Bluebird have been very professional and caring. It seems to be a very tightly and well organised business and that’s reassuring for us both.

The team at Bluebird are the best we’ve experienced and we’ve had some bad experiences with home care companies. They are always on the ball and alert to changes in my Mum’s health and mood, they make suggestions to help but somehow never take over and just feel like a safe pair of hands. Everyone we have spoken to has been friendly and polite and even though I know they must be terribly busy as they help many people, they make us feel like we’re the only family they support and are very giving with their time. We’re completely happy with Bluebird!

Bluebird provides a high standard of care to my elderly mother. The access to the online daily care comments is particularly helpful, I can take a look at these whilst I am at work to see how Mum's start to the day was. Communication from the office team is very good and efficient. Everyone I deal with is very professional, knowledgeable, compassionate, and caring. Mum has built some good relationships with the carers who provide her care. Overall I feel Bluebird provides an excellent service of care.

There are not enough words to thank you Bluebirds.

All the care workers that have been to look after me are all so kind. They will do anything for me and nothing is too much for them. They are chatty and that is what I like. They only have kind words to say and I look forward to seeing them each morning. You were recommended to us and you are the best.

From starting with Bluebird their admin and information have been excellent both from their local office and all the friendly caring staff who help me at home. I look forward to their visits and appreciate their care for me at home. They are top dollar in cost but as always you get the best if you pay for it and they are the best in this field in my experience. I haven't yet met the franchise holder but would like to leave especially my thanks to all the friendly folk at Horsforth Leeds. Well done guys 11 out of 10!

This has been a great comfort to our family to see that our dad is being looked after by such a caring team that know him! He’s happy and we are too! Well done Bluebird xxx

First Class..

Bluebird has been very professional throughout all our dealings and has been able to provide the level of care that my mum needed. They have been able to accommodate last-minute changes and being extremely flexible in their approach to my mum's situation.