Bluebird Care Leeds North

We were very happy with Bluebird Care's quick response to our urgent request when my husband came out of hospital. They were very flexible and provided care in difficult circumstances (i.e. Coronation weekend).

Visit by your carers are always looked forward to and appreciated.

I requested help while I recover from surgery. Although it's once weekly, the support is valuable. The carers together with the area manager have been great. Very professional ladies, friendly and they ensure all requested activities are addressed. Always I get asked if there is anything else needed to be done before they leave. Friendly, lovely staff, very professional and make you feel safe and looked after.

They offer a 5-star service from the office staff to the carers nothing is too much trouble it really is a personal service that goes above and beyond. I would have no hesitation recommending a company that looks after your loved ones as you would yourself. Bluebird are the carers you need

I have used Bluebird Care for more than two years and have been happy with the service provided. The carers are helpful, pleasant and willing to do whatever is asked of them. The office staff are so helpful, but in the last few weeks, their IT system has not been working making it difficult to know when carers' visit times happen.

My care from Bluebird has been absolutely wonderful and made an invaluable difference in my life.

Generally happy with services provided. Will feel happier when permanent carer arrives to replace ongoing carer. Otherwise, we jog along the best we can.

All the team are wonderful and so kind to my mum. Bluebird have been nothing but professional and kind throughout everything. It feels like a wholesome and good business and I see this in the communications and newsletters they send out too. They put on an excellent bash for the Queen's Jubilee in the summer where I saw first-hand the love and care they apply to the people they care for.

Excellent! Really try to fulfil all requests and needs.

I am very happy with my Bluebird team who are just lovely to me and so helpful, always do all they can to help me if I only remember to ask them.

I have always been satisfied with the staff, care, meals which you provide and would recommend your care anytime and also the staff and office staff.

Absolutely brilliant people at Bluebird. They make this grumpy fella a very happy man with their care and kindness. They all make time for you and nothing seems too much whether it's those in the office or my usual carers. We have a giggle and I do look forward to seeing them, such a good bunch.

I feel very comfortable with my current carers. I can think of nothing else to say without going into finer detail. If there were a complaint it's so trivial it's not worth bothering about.

Mum really enjoys seeing her carers and although we were worried about having carers in, we didn’t need to be. They are fantastic! Well done Bluebird.

Bluebird Care staff were always caring, compassionate and attentive. Communication with family was always timely, focussed, supportive and appropriate. Whenever support needed to be increased or altered in any way, Bluebird did so efficiently.

My father receives excellent care from his Bluebird carers, they have gained my father’s trust, who was a little reluctant to receive help at first. I do believe he would not be without his Bluebirds now, he speaks about them very fondly. Whenever I have contacted the office, the staff are pleasant, taking an interest and easy to talk to, they clearly have their customers’ best interests at heart. They respond quickly to any request we have and find ways to accommodate us with our last-minute requests for additional visits when needed. I see that Bluebird have recently won awards and I can see why as they go above expectations for our family.

Bluebird was very informative and loved the app provided to monitor mum's daily visits.

I would highly recommend.

The care of my sister has been second to none. Myself and my sister are very grateful for the care provided to her. The whole team at Bluebird have been very professional and caring. It seems to be a very tightly and well organised business and that’s reassuring for us both.

The team at Bluebird are the best we’ve experienced and we’ve had some bad experiences with home care companies. They are always on the ball and alert to changes in my Mum’s health and mood, they make suggestions to help but somehow never take over and just feel like a safe pair of hands. Everyone we have spoken to has been friendly and polite and even though I know they must be terribly busy as they help many people, they make us feel like we’re the only family they support and are very giving with their time. We’re completely happy with Bluebird!

Bluebird provides a high standard of care to my elderly mother. The access to the online daily care comments is particularly helpful, I can take a look at these whilst I am at work to see how Mum's start to the day was. Communication from the office team is very good and efficient. Everyone I deal with is very professional, knowledgeable, compassionate, and caring. Mum has built some good relationships with the carers who provide her care. Overall I feel Bluebird provides an excellent service of care.