Bridge Care Services Ltd

8-10 Market Street, Marple, Stockport SK6 7AD
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9.8 65 Reviews
  • Bridge Care Services Ltd, Stockport
Bridge Care Services Ltd offer trained and reliable staff who are committed to supporting independence in the home. Patience and compassion are key service attributes and all care techniques are personalised to suit the individual client and their families.

Health and well-being are prioritised throughout all objectives and decision-making, while the company also provide cleaning services. The possibilities of care packages to contribute to life satisfaction are many and varied.

Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: £28.70 – £32.50
  • Weekly Live-in Care Fees: £1600 – £3200

Please contact our office for the most up to date price list


The minimum visit for personal care is 30 minutes.


Please contact our office for up to date fees and a copy of our brochure.
Please contact us for charges, as services vary


Personal care and Shopping service:
Please contact office for up to date fee information

These prices are only a guideline, please contact Bridge Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Bridge Care Services Ltd

Person in charge

  • Rebecca Mannion (Registered Manager)

Bridge Care Services Ltd Reviews (65)

Total of 65, showing 1-20
9.8

Bridge Care Services Ltd has a Review Score of 9.8 (9.787) out of 10, based on 18 reviews in the last 2 years. Over all time Bridge Care Services Ltd has 65 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I found staff at Bridge care to be so accommodating and very caring. Accessing personal care is big decision when loved ones can no longer care for themselves. Bridge care provided bespoke support with respect , genuineness to ensure dignity during care. The online diary kept family up to date when
a visit had taken place. Communication from staff is superb. I am so appreciative of the excellent service Diane and her colleagues have provided.
Thank you !

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you so much for such a detailed review.We are so happy to hear how reassuring it was to have us in place to support your loved one. I will pass your lovely words onto the care team.Thank you

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care by both management and carers. Extremely supportive with family. Always act swiftly and efficiently to any changes requested from family. Liaison and communication are also excellent and extremely good value for money. I would recommend them to anyone. Thank you.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

This is just so lovely to hear and I'll be sure to pass this onto all the team! Thank you very much for such lovely feedback

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Overall Experience  Overall Experience 5.0 out of 5

We have found Bridge Care to be an excellent service. We are kept informed of any issues. The carers are very caring, considerate and compassionate towards my mum. Most importantly they always have a smile, and a good sense of humour which they need. Overall our experience over the last months and to
date gives us as a family peace of mind that mum's needs are cared for.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you so much for such a great review! this is wonderful to hear and we will make sure the team gets this feedback.

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Overall Experience  Overall Experience 4.0 out of 5

Reliable experienced care workers, punctual, considerate and respectful to a dementia sufferer.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you for your kind words! We are so happy that you are satisfied with our services.

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Overall Experience  Overall Experience 5.0 out of 5

All the girls are pleasant, friendly and caring. All I want to do is stay at home and the girls help this happen.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you for your lovely feedback! Our staff work really hard to fulfil our clients wishes and we are so happy that we are doing this for you. It's mostly why we do what we do! Thank you. From Bridge Care Team.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly. They are helpful and take action when necessary if Dad needs further personal care help, or if Dad needs medical intervention urgently or different medical help by contacting their managers who in turn, contact me to arrange further help if necessary.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

We are so pleased to hear how responsive we are for you and dad! We really try our hardest to improve communication and this is great to hear. Thank you! From the Bridge Care Team.

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Overall Experience  Overall Experience 5.0 out of 5

Bridge Care Services is a very professional and quality service. My stepson's needs are covered completely and he has an excellent rapport with all the staff. Thank you.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you so much for your lovely feedback! It is greatly appreciated. Kindest Regards.

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Overall Experience  Overall Experience 4.0 out of 5

Bridge Care Services are helpful and reliable.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you for your great feedback and for taking the time to review us! Kindest Regards.

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Overall Experience  Overall Experience 5.0 out of 5

The care, support and consideration given by Bridge Care Services goes beyond words. All the 'ratings' don't cover their commitment to the client's well-being. All the staff have empathy for the client. They are not just employees but loved and trusted members of our extended family. Our lives would
be a lot poorer without their input.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Wow! Thank you so so much for this absolutely amazing feedback! I'll be sure to share this with the amazing team. Thank you. Kindest Regards.

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Overall Experience  Overall Experience 5.0 out of 5

Bridge Care Services are very good. I get some very good meals that are made for me because of my epilepsy, no frying of food because it is dangerous and two baps twice a week and I put on bacon and tomato or cold cooked meat, cheese, spring onion and chutney. Sometimes we make a big meal and I will
put half into the freezer and use it when I want. Bridge Care will do other things for you such as shopping or cleaning but I do not need that at the moment with being a bit younger. The staff that come to me, come on time and very friendly and have drink of coffee or tea and a chat when we have finished the cooking and washing up. I will need help to do other things as I get older but that is for later on in life. I will have often have one staff coming to me twice a week and I decide when I want them to come and I do the shopping making sure that I have all that I want for the next visit and try to have a new meal that I have not had before.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

We are so pleased with how happy you are with the services we provide for you and extremely grateful for such a detailed review. Thank you so much and we hope to continue to make you as happy as possible! From the Bridge Care Team.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with all the services provided. Thank you.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you very much for your feedback and for taking the time to review us.
All feedback is appreciated and welcome.
Regards,
Registered Manager

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Overall Experience  Overall Experience 5.0 out of 5

Bridge Care are a well managed organisation with a great team of committed carers. They have provided support to Mum over the years and adapted that support as she has got older and more frail. I would highly recommend Bridge Care Services to anyone.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you for such wonderful feedback!
I'll share this with Mum's team of care staff!
Kind regards.

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Overall Experience  Overall Experience 5.0 out of 5

We receive two visits a day from the same carers, who are great. I am very happy with Mum's care package from Bridge Care. They enable her to live independently whilst ensuring that she has a shower every day and is able to be up, dressed and having breakfast with no difficulty on her part. We know
that she has her medication and will be set up for the day. Without the visits from Bridge Care, Mum could not live alone.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you very much for such lovely feedback and we are so happy that our service gives you the reassurance and makes such a difference to Mum.
I will make sure this is passed on to the two staff members who are allocated.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Bridge Care Services have consistently (important to me) provided pleasant, courteous and efficient staff as appropriate to my requirements, even when I have needed help at quite short notice.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you very much for your review and feedback. We are so happy that you are satisfied with our services.
Thank you again.
Regards,
Rebecca.

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Overall Experience  Overall Experience 5.0 out of 5

Bridge Care Services Ltd provide me with an excellent caring service. They attend to all my needs very well. I regard the carers as my friends.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you very much for your wonderful feedback!
We are so glad you are happy with our services and how caring we are!
I will be sure to pass this feedback on to the care team.
Regards.

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Overall Experience  Overall Experience 5.0 out of 5

I feel as though they are all our friends. Thank you.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you very much for your lovely feedback!

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Overall Experience  Overall Experience 5.0 out of 5

The ladies that I have seen each day have all been so helpful. They have helped in many ways. Driving me to different places, walking and helping me clean the house. I am very grateful for all their hard work.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you very much for your lovely feedback! We are so glad we can make tasks a little easier for you and glad you are happy with the support from our wonderful team.

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Overall Experience  Overall Experience 4.0 out of 5

We have a set team of dedicated carers who have been our regular team for a number of years now, and therefore visits run smoothly and efficiently. The whole family is treated with the same level of care and respect as the client. We have always been extremely happy with the level of care we receive.
Thank you.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you for your kind words! We work hard to ensure all our clients and their families are happy with their care.
We really appreciate your feedback.

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Overall Experience  Overall Experience 5.0 out of 5

The carers are lovely and they have become good friends to my mum.
The office staff are great too and are very accommodating when schedules have to change. My mum is much happier since she has Bridge Care.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you very much for your feedback! We are really happy that mum is happy with our care and support and value all feedback received.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Bridge Care Services enough for caring and supporting my mum over the last 3 months. I live 300 miles from my mum and they literally came to my rescue. Having made initial contact they were so kind and friendly and were quickly able to put a support package in place. They are professional,
friendly and caring. My mum relies on them twice a day, not only for care but for social interaction. I don’t know what we would have done without them.

Reply from Rebecca Mannion, Manager at Bridge Care Services Ltd

Thank you for your kind words.
We really appreciate your feedback and will continue to work towards a high standard for all of our clients.

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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Bridge Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Bridge Care Services Ltd is calculated as follows: ( (88 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bridge Care Services Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jun 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Rebecca

Rebecca Mannion

Job Title: Registered Manager

Joined: 2022

Rebecca is responsible for the running of the service and oversees the management team.

Diane

Diane Brown

Job Title: Quality Assurance Manager

Diane is responsible for carrying out assessments and staff observations within the field.

Christine

Christine Prince

Job Title: Care Coordinator

Chris is the Manager for the Romiley/Bredbury and Woodley area.


She schedules their rotas and manages the teams.

Heather

Heather Burgess

Job Title: Care Coordinator

Heather is the coordinator for the Marple/Marple Bridge area.


She schedules the staff rotas for that area and manages the staff

Frequently Asked Questions about Bridge Care Services Ltd

What Type of Services does Bridge Care Services Ltd offer?

Bridge Care Services Ltd offers Home Care.

How many Carers does Bridge Care Services Ltd employ?

Bridge Care Services Ltd employs 36 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bridge Care Services Ltd to verify any information. View our terms and conditions. Bridge Care Services Ltd has an Enhanced Service - more info.