Brookfield Care Agency Ltd

Grange Road, West Kirby, Wirral CH48 4EQ
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1 Review
  • Brookfield Care Agency Ltd, Wirral
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing

Good to Know

Owner

  • Brookfield Home Care Ltd

Person in charge

  • Jayne Parsons (Manager)
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Brookfield Care Agency Ltd Reviews (1)

Over all time Brookfield Care Agency Ltd has 1 review.

Overall Experience

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Date Published

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Review from Susan D (Daughter of Client) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brookfield Care have been looking after my parents for approximately two years. I have found them to be well managed, caring and professional. The carers have consistently taken care of both my parents who have differing needs as Mum has mental health needs due to dementia and Dad has more physical
and personal care needs due to Parkinson's disease. The carers have gone above and beyond their duty, often bringing in shopping when needed. Even went out to Dad when he locked himself out between visits. They have kept me informed about all aspects of Mum and Dad's care and have treated them with respect and dignity. They have been very supportive to me and are friendly and approachable.
I would not hesitate to recommend them to anyone who is looking for reliable care for their loved ones.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Brookfield Care Agency Ltd

What Type of Services does Brookfield Care Agency Ltd offer?

Brookfield Care Agency Ltd offers Home Care.

How many Carers does Brookfield Care Agency Ltd employ?

Brookfield Care Agency Ltd employs 29 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brookfield Care Agency Ltd to verify any information. View our terms and conditions. Brookfield Care Agency Ltd has an Basic Service - more info.